Reviews of HOTEL ABODE
Keating Road, 793001 Shillong, India
#57 of 59 B&Bs and inns in Shillong
Guests' ChoiceReview Score
Based on 106 hotel reviews
3.0Score breakdown
-
Cleanliness
4.8
-
Comfort
4.2
-
Location
5.7
-
Facilities
3.9
-
Staff
4.8
-
Value for money
3.8
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: July 26, 2024
Talukdar
India1 review3.0“I am not satisfied with my stay in the hotel.”- • Leisure trip
- • Couple
- • Twin Room with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
No proper parking facility. I didn't feel safe parking my car nearby the road. There was no attendent when we left the property,around 6-30 for the left payment. Rooms were smaller compared to the photos in booking.com. Bathrooms were very small to be adjusted.
Only thing which I like was the less distance from Police bajar. Attendents were good.
Stayed in July 2024
-
Reviewed: June 19, 2024
Karthikeyan
India1 review3.0Poor- • Leisure trip
- • Family with young children
- • Family Room with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
Very poor management. Damage beds. Uncleaned bedsheets. Poor room service.
Stayed in June 2024
-
Reviewed: March 20, 2024
Asish
India1 review2.0Very Poor- • Leisure trip
- • Couple
- • Twin Room with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
Behaviour.... negetive thought about booking.com
Paid for upgradation but denied by the property owner. Problem in getting hot water...
Stayed in March 2024
-
Reviewed: December 14, 2023
Prakash
India1 review3.0“Avoid this property for stay”- • Leisure trip
- • Couple
- • Double Room with Balcony
- • Stayed 2 nights
- • Submitted from a mobile device
They very small, untidy and uneven room size. And they have too many hidden charges. I have oder food from their restaurant and they have even charged delivery charges. Picture shown in the website are totally different from what they offer.
It is located near to police bazar, which is the main market of shillong.
Stayed in December 2023
-
Reviewed: September 4, 2023
Mohammed
Bangladesh7 Reviews1 helpful vote4.0Disappointing- • Leisure trip
- • Family with young children
- • Twin Room with Balcony
- • Stayed 1 night
Unclean. The water heater and electric switch are risky and not working. Charging ports are faulty and unusual. Staff were drunk and not responsive even though toilet tissue was unavailable. after asking so many times they gave us used wet and dirty tissues.
Stayed in August 2023
-
Reviewed: June 12, 2023
Deep
India2 Reviews4.0Disappointing- • Leisure trip
- • Family with young children
- • Family Room with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
Very bad maintained, vety poor house keeping, low cleaniness, no kitchen etc
Location is on the road
Stayed in June 2023
-
Reviewed: June 3, 2023
Pralay
India2 Reviews3.0Poor- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
The behaviour of the hotel staff was awful.
Shillong is a very pretty city😍
Stayed in May 2023
-
Reviewed: April 16, 2023
Sunil
India6 Reviews3.0“Need much improvement..”- • Leisure trip
- • Couple
- • Double Room with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
No Amenities, the room was very small, the toilet seat was broken, the tea kettle was dirty, they rs. 100/- extra for the delivery of food.
Nothing was there to like..
Stayed in April 2023
-
Reviewed: March 12, 2023
Singh
India1 review3.0“Nothing was good at the price paid to this stay.”- • Leisure trip
- • Group
- • Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Too compact rooms. Not as shown in pics. No breakfast. No timing open before 8 am as like living in jail. No staff to get in contact.
Only clean.
Stayed in March 2023
-
Reviewed: April 12, 2025
Nandy
India1 review1.0“Call me.”- • Business trip
- • Solo traveler
- • Twin Room with Balcony
- • Stayed 1 night
Bad
I have a very bad experience, After booking my room, they have taken extra charge from me that is unexpected, so please call me then I will explain, no : 7278724180
Stayed in April 2025
-
Reviewed: February 26, 2025
Dinesh
India1 review1.0Very Poor- • Leisure trip
- • Couple
- • Double Room with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
Not worth it according money 102
Stayed in February 2025
-
Reviewed: February 17, 2025
Mayurakshi
India1 review1.0Very Poor- • Leisure trip
- • Group
- • Deluxe Double Room with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
Sheets were not clean at all. No mirror in the room only at the bathroom.
Stayed in February 2025
-
Reviewed: January 6, 2025
Ashis
India1 review1.0“Very horrible experience with non co-operative staff by nature.”- • Leisure trip
- • Family with young children
- • Double Room with Balcony
- • Stayed 3 nights
- • Submitted from a mobile device
Location is not in proper place, a bit distance from police bazar. Cost of Food is higher than anyone expection. Roti cost of Rs.40/-. There is no provision of Room heater and sometimes Gizer was not working roperly
Nothing is good about this hotel. Will not recommended anyone. Also spread negative word for this hotel.
Stayed in December 2024
-
Reviewed: December 27, 2024
Sobhanksb2
India3 Reviews6.0Pleasant- • Leisure trip
- • Group
- • Deluxe Double Room with Balcony
- • Stayed 2 nights
- • Submitted from a mobile device
Felt like a little expensive, may be due to peak season. I went there during Christmas week. Cleanliness and facilities are just average. There is no restaurant. Half of their staff are untrained but helpful.
Walkable distance to police bazar (15 minutes), prompt response by staff
Stayed in December 2024
-
Reviewed: November 13, 2024
Agarwal
India2 Reviews1.0“Do not choose this hotel.”- • Leisure trip
- • Travelers with friends
- • Twin Room with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
Everything was waste.
Very bad hotel. Worst staff. Never stay there. They are cheaters. Demanding extra money. Cruel people. My worst first ever experience. They close shutter main gate at 10pm. No water in toilets. No one there to attend. All staff went. VERY bad, we went to police station, that we have already paid full advance, than police favour us. Booking. Com must left this disgusting hotel from there list, which is very very bad.
Stayed in August 2024
-
Reviewed: October 23, 2024
Purnendu
India11 Reviews1.0“THE TARRIF WAS HIGH AND THE ROOM WAS JUST A FIXED FOR THE ONLINE BOOKERS..NOT AT ALL ACCEPTED”- • Business trip
- • Group
- • Twin Room with Balcony
- • Stayed 1 night
THE ROOMS AND THE TARRIF
NOTHING,,ACCEPT THE TARRIF ON HIGHER SIDE
Stayed in October 2024
-
Reviewed: October 3, 2024
Raj
India1 review1.0“Very bad experience”- • Travelers with friends
- • Double Room with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
Room service was not prompt, Room wasn't clean They locked people till 9am we were waiting to open door from 6am Booked for 3 people but they arranged only for 2 people even we had to request multiple time for extra pellow and matrices They didn't provide basic facilities like towel,slippers
Stayed in September 2024
-
Reviewed: September 23, 2024
Navis
India2 Reviews1.0“very bad”- • Business trip
- • Group
- • Double Room with Balcony
- • Stayed 3 nights
Nothing
Very bad staff, very rude Kindly dont refer to anyone.
Stayed in September 2024
-
Reviewed: September 11, 2024
Harsh
Hungary11 Reviews1.0“Don't choose this hotel if you are going with family”- • Leisure trip
- • Family with young children
- • Double Room with Balcony
- • Stayed 2 nights
- • Submitted from a mobile device
The rooms were smelly as well as way too small In size
The staff was nice they told me what they can do
Stayed in September 2024
-
Reviewed: July 25, 2024
Satayjit
India1 review7.0Good- • Leisure trip
- • Couple
- • Double Room with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
Good
Good
Stayed in June 2024
-
Reviewed: July 23, 2024
Chandan
United Arab Emirates2 Reviews1 helpful vote1.0Very Poor- • Leisure trip
- • Travelers with friends
- • Deluxe Double Room with Balcony
- • Stayed 4 nights
- • Submitted from a mobile device
Didn't stay in the hotel, as they were demanding advance payment even after receiving a confirmation message. Msg also said that if advance is not paid, then rooms are not guaranteed.
Didn't stay in the hotel, as they were demanding advance payment even after receiving a confirmation message. Msg also said that if advance is not paid, then rooms are not guaranteed.
Stayed in July 2024
-
Reviewed: June 22, 2024
Md
India1 review1.0Very Poor- • Leisure trip
- • Family with young children
- • Double Room with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
It’s completely worthless unhygienic unprofessional
Stayed in June 2024
-
Reviewed: May 31, 2024
Bhavna
India1 review1.0“Don't visit”- • Leisure trip
- • Couple
- • Deluxe Double Room with Balcony
- • Stayed 1 night
Everything
The staff was very rude. There was no electricity in the night and generator was not working. The staff did not respond to calls and no one was available at reception even to provide water bottles at night. Horrible experience.
Stayed in May 2024
-
Reviewed: March 30, 2024
Shweta
India1 review1.0Very Poor- • Leisure trip
- • Travelers with friends
- • Deluxe Double Room with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
No geyser for hot water No checkin or check out process The reception was always unmanned The Bell boy didn't help with luggage The staff was rude
Nothing
Stayed in March 2024
