Reviews of Hotel Suncity Apollo - Gateway Of India This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Lansdowne Road, Behind Regal Cinema, Colaba, Colaba, 400001 Mumbai, India
#268 of 751 hotels in Mumbai
Guests' ChoiceReview Score
Based on 426 hotel reviews
Score breakdown
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Cleanliness
7.5
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Comfort
7.6
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Location
9.2
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Facilities
7.3
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Staff
8.5
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Value for money
7.3
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Free Wifi
8.0
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
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Reviewed: April 21, 2025
Paul
United Kingdom12 Reviews2 helpful votes“Excellent location in Mumbai -”There's nothing I can say to fault the place really . Good location , a little basic , but value for money I thought I cannot complain
The location was great for someone visiting Mumbai like myself l. A stones throw from the Gateway of India Staff , couldn't fault them . all good
Stayed in April 2025
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Reviewed: March 22, 2025
Emenuwal
New Zealand1 review“Location was excellent. A lot of improvement in maintaining the property. Restaurant is make shift.”Very noisy. Outside noise can be heard a loud at night. Breakfast is pathetic. Restaurant needs deep clean.
Location
Stayed in March 2025
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Reviewed: March 17, 2025
Abhishek
Netherlands3 Reviews“Great location and staff made up for old construction and proper maintenance. The property can use some TLC. Great staff”Cleanliness and quality of bathroom/toilet was sub-par.
Location, staff and breakfast
Stayed in March 2025
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Reviewed: February 18, 2025
Nicola
United Kingdom2 Reviews“A good base to explore Mumbai from”It’s wasn’t very homely and the room felt a bit tired.
The bed was really comfortable! Location was great. Was a good base to explore Mumbai from.
Stayed in February 2025
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Reviewed: January 3, 2025
Rodger
Australia38 Reviews3 helpful votes“SunCity Apollo is in the heart of bargain shopping district surrounded by iconic tourist attraction.”There are several areas that need management attention. The room lay out is very spacious and boasts good functionality. But the quality of equipmets need urgent attention. When i checked in the following items required immediate service. Fridge not working (Front desk notified with no attentiin) Ceiling fan not workin (Was repaired & got back in operation) A/C was working but with intolerable hissing noise. Could not sleep on account of the noise which was quite evident in the night. (Was reported with no action) Cleaners lack management guideline in handeling soiled linens which ususally piled up in stairway. Should be provided with appropriate bin for storage until collected for washing. Management emphasis is needed to ensure that shiwer gels dispensers are checked each day. Discovering that the dispenser is empty when you are already in shower is not an invite to return to sych facilities. Some attention is needed to address the long wait 10-15 minutes for the flow of hot water in the basin and shower. Fron entrance to the hotel is extremely choked up. Needs some attention.
Goo variety in breakfast with freshness and quality to go with it. I particularly appreciated the service offered by Michael. His attention to the guest was a notch above what i have generally. On this trip from Australia, i stayed in 8 different hotels in different states of India. The quality of Michael's attention to the needs of the guests was marked with a high level of genuine care. He exhibited high quality in communication and service which calls for a formal recognition by the management. I wish him well in his career in the field of hospitality.
Stayed in December 2024
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Reviewed: December 24, 2024
Dagim
Israel18 Reviews1 helpful voteGoodThe walls and bathrooms little old…
Location, the stuff was really nice!! Breakfast was nice also. The sheets were clean
Stayed in December 2024
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Reviewed: December 20, 2024
Dennis
Netherlands30 Reviews6 helpful votes“Very short stay in well located and run hotel”Can't tell... Only stayed 1 night
Location and spacious room with nice view
Stayed in December 2024
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Reviewed: December 20, 2024
Ojaswini
India37 Reviews2 helpful votesVery GoodLocation
Stayed in December 2024
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Reviewed: December 8, 2024
Jaynit
United Kingdom16 Reviews5 helpful votes“I recommended very central location ideal for anyone”N/A
THE LOCATION IS IDEAL
Stayed in December 2024
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Reviewed: November 16, 2024
Asad
Saudi Arabia2 Reviews“Can be cheaper than the actual price.”Price can be lesser as per the hotel.
Clean
Stayed in November 2024
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Reviewed: November 15, 2024
Tirbhowan
Mauritius3 Reviews“good location”need some renovation in the room.bath n sink r quite old.
good location.helpful.we were upgraded to bigger room. Thanks to the staff at the reception.
Stayed in November 2024
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Reviewed: November 6, 2024
Helen
Australia55 Reviews3 helpful votes“Nice hotel in great location”Bathrooms need updating
Great location nice big rooms and excellent breakfast with very attentive staff
Stayed in November 2024
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Reviewed: October 2, 2024
Tlau
India1 reviewVery GoodSuperb
Stayed in September 2024
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Reviewed: September 16, 2024
Soma
India3 Reviews1 helpful vote“Good basic hotel with extremely good location.”- The interior looks very old, beds are worn out, broken bed-sides, stained floors, broken and cracked walls in some rooms. - Toilet flush was not working- - very basic amenities in the room. So do not expect a luxurious stay. - The housekeeping staff lacks attention to details. They skipped placing standard items in some rooms during cleaning like spoons, moisturizer bottles etc. - Though the food tastes really nice, the number of items in the breakfast can be further extended.
- The location just can never be better and right in the center and seamlessly connected to all places of importance. - . The taste of food is too good - The hotel is reasonably clean. - The staff were accommodative, polite and helpful - Since we booked well in advance, we got a good rate.
Stayed in September 2024
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Reviewed: September 11, 2024
Al
Oman7 Reviews1 helpful voteVery Goodhas very good breakfast and nice location
Stayed in September 2024
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Reviewed: September 5, 2024
Diallo
Guinea2 Reviews1 helpful vote“Good”The toilet was leaking , room service was not regular
The location , and the Space In the room
Stayed in September 2024
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Reviewed: September 3, 2024
Al-riyami
Oman2 Reviews“_”-
We like from the staff Hussain he was soo supportive and kind
Stayed in July 2024
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Reviewed: August 26, 2024
Clarence
India1 review“It was OK, reasonable for the amount charged.”Good location
Difficult to get hot water in the shower. Was told be staff to let the water run for some minutes. It took almost 10 minutes (and a lot of wasted water) to finally get hot water.
Stayed in August 2024
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Reviewed: July 9, 2024
Al
Oman7 Reviews1 helpful voteVery GoodGood People, Excellent Location and Very good breakfast
Stayed in July 2024
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Reviewed: May 17, 2024
Musabeh
United Arab Emirates17 Reviews8 helpful votesGoodThe hotel was nice but old
The stuff was helpful and polite
Stayed in May 2024
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Reviewed: May 11, 2024
Yasserito
Mozambique22 Reviews3 helpful votesGoodI know this hotel from almost 20 years. Since then till today, the toilet paper, is short... I mean it's not enough...
Above all, Mr. Michael from the breakfast. Please give him a medal
Stayed in May 2024
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Reviewed: April 23, 2024
Ahmed
India1 review“Nice people and great location to stay if you are planning to explore Mumbai”Air conditioning were not working properly
Location
Stayed in April 2024
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Reviewed: March 19, 2024
Amera
Australia2 Reviews“Great convenient location”It was a bit old / but it was clean
The location
Stayed in March 2024
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Reviewed: March 3, 2024
Sameer
Tanzania8 Reviews2 helpful votes“Great location if you want to be around colaba otherwise needs a lot work and improvements.”The hotel is a bit dated. The furniture is too dull and worn out. It requires quite a bit of make over. Breakfast is okay some items were not fresh.
Location
Stayed in February 2024
