1. There is a damp feel in the building and a strong musty smell in the rooms on one side of the block. Initially i was allotted a room which seemed damp and smelled musty. However i was allotted a different room on request instantly. 2. The bed and pillows are uncomfortable. They need an upgrade. 3. The cost of the room per night wasnt justified by the feels of it at all. One can get a 4 star hotel in the same cost. 4. The guy at the reception who checked me in although was sweet, wasn’t professional in handling a check in. Being a solo female traveler, i did not like the fact that he kept repeating the fact that the room is single occupancy and no guests are allowed. He did not keep saying that to the guy who checked in right before me. So this gender discrimination felt intrusive and cheap. No good hotel chain would make a female guest feel uncomfortable on check in. I felt like im checking in to a hostel handled by a cheap warden.

1. The location was great. 2. The in house restaurant food was good and reasonably priced. 3. The staff are accommodating and sweet.

Stayed in April 2025

Area outside the hotel was not clean. As was mentioned in the booking I would get 10% discount on my food bill, I didn’t get that.

Location, cleanliness and availability of in-house restaurant.

Stayed in April 2025

breakfast has very less choice , Room & toilet are very small .

Stayed in March 2025

The location is quite misleading. While the hotel is located in Worli, which is one of nicest areas in Mumbai, the actual building is surrounded by ran down buildings and the street is quite unpleasant to walk. Even a short walk (500 meters) to the Phoenix Palladium mall felt risky.

While the hotel is not a 4 start from a European perspective, it offers compact but comfortable rooms. The staff at the reception and the security guard were very helpful and accommodating throughout our week-long stay. Specially I would like to thank Abin and Avisanta from the reception and the guard Ram for taking great care of us.

Stayed in March 2025

The other guests were loud. Using the side to go out to smoke, which meant the door opened and slammed shut until late in the night. Would be better if some security did checks throughout the night/early hours of the morning

Location was good for festival. Staff were nice.

Stayed in March 2025

Breakfast. Not satisfying enough.

The location was ideal as i had some work and other related commitments. My only grouse was with the breakfast which was not terrible but .... just about alright. Not a wide variety and more or less the same food for the 4 nights that i spent in the hotel.

Stayed in March 2025

The breakfast said it starts at 7:30 so had intended to go then, however there was nothing out, even the water for making tea was cold. We came back around 8 and some food was there but very disappointed in the breakfast.

Great location, decent hotel and friendly staff

Stayed in February 2025

More verity of English type food

Ok basic

Stayed in January 2025

The walls are not sound proof. The cafe food could be better. Surroundings are quiet noisy.

Compact clean rooms with free water, chips, fruit juices and a good variety of beverages

Stayed in January 2025

There could be more variations on breakfast items. The only thing which i was not happy about was that i could not settle my breakfast bill with credit card and i had to go to a local ATM to withdraw the cash. Not good for a chain of hotels in many cities in India. Management need to act fast

Budget price hotel and clean and was well looked after. Considering i was going to be out most times I did not want to spend on facilities which i would not have used so for me just ideal

Stayed in January 2025

Location is excellent!

Stayed in December 2024

area wasn't the best but it was a good location for what we needed

rooms were clean, staff were very polite and helpful

Stayed in December 2024

Breakfast has decent options (Poha, Dosa, Idli, Bread, Eggs, Fruits, Puri Chole, Juices, Tea, Coffee) etc. Nice spread and fresh food. Location is quite good and traveling in and out is convenient.

Stayed in December 2024

I come almost every month. I love the feel of this cute hotel

Stayed in November 2024

Restaurant

Cleanliness, staff behaviour, location

Stayed in October 2024

There's nothing to like in the property. The rooms are very small, the breakfast & restaurant in general is poor. We were given keys of a room which already had people staying, made it very awkward for everyone.

The location & the staff are only 2 things that are working for them.

Stayed in September 2024

Clean and well managed

Stayed in August 2024

The rooms are tiny. It was my 2 children and I, and it was a tight squeeze. The Mumbai humid weather didn't help. The rooms felt extremely musty, sticky and didn't feel clean. There was a chemical smell that we could almost taste from the recent pest control. There was cigarette smoke coming into our toilet from the exhaust vents.

The staff was very helpful. The hotel has all basic amenities. It is also well located.

Stayed in July 2024

Cleaning. The housekeeping needs to be improved.

Location, interior, staff courtesy, check-in check-out

Stayed in July 2024

Size of the room

Cleanliness

Stayed in June 2024

There were so many negative remark about the property but i dont see all thise pionts. Only thing for ground floor when cooking in kitchen you can smell all in the room untill uless your exaust fan of toilet is on

Reception staff nilesh, had lend me his personal charger adaptar. Since i firgot my travel tool kit, with middle east charger. It was difficult to find one. Thank you nilesh.

Stayed in June 2024

Very loud music and noise up to 1am during the week stayed there. Had to physically go and get cutlery for dinner and any food inside rooms. Internet is inconsistent

Good value for money. Lock up and go.

Stayed in April 2024

I’m sorry to say that staffs need to improvised their standard, When I was at the main reception I have encounters staffs being too loud and using of words which are not appropriate for me as a guest. The bathroom fittings in most of the room, I stayed has defects. Bathroom groutings need to improvised and being a repeater to the hotel, No one took time to recognise me or at least say a word called Welcome Back. I also encounter that 2 servers were not able to handle the restaurant during peak times. Quality of food is good and Please replace the damaged Iron boards which you provide to the guests

I have been staying with this hotel for last couple of years and have seen some improvements in terms of restaurant setups, room amenities, Coffee stations around the corners. My Houskeeping super star Ashanth ( I guess this is his name ), he got a pleasant smile.

Stayed in April 2024

Food quality was not good.

Stayed in March 2024