The hotel is by the lake, it has a very relaxing atmosphere, nature is really close. It is an affordable great alternative of the Houseboats. The hotel staff was really helpfull in everything: booked the airport transfer, the sightseeings, even organized to have my laundry done. Food is available and delicious. I really recommend this hotel.

Stayed in April 2025

Mattress can be better

Very neat and clean property right in the middle of Dal Lake

Stayed in April 2025

Nothing

It’s tranquility at the of a busy day

Stayed in February 2025

Location is very convenient Rooms are clean 👌 Service is good

Stayed in December 2024

On my last day, I felt really pressured to leave a review and to tip. I don’t mind being asked once but several times, lead me to leave feeling quite frustrated. I would also have appreciated more transparency about meal and boat prices- a price list would be nice.

I had a lovely experience on this houseboat. It’s very well maintained and the beds are very comfortable. It’s on a peaceful lotus lake and I loved listening to the birds and practicing yoga on the deck to the sunset. The family are lovely and could not do more. The food is delicious and prices are reasonable and beautiful Kashmiri tea served all day. Highly recommend.

Stayed in October 2024

One of the rooms had lood bed and creaked on changing posture. But they changed my room.

Cleaneliness and behaviour. My first concern in any hotel is cleanliness. this hotel has very clean toilet and bed. The front rooms feel lively and open. One more best aspect is availability of warm water in all taps and faucets

Stayed in October 2024

Breakfast is not included though it was very inexpensive. No electric kettle in room so you couldn't enjoy coffee on the terrace for the sunrise.

I only booked one night as I was hoping to find a houseboat for the following days. I did find a houseboat but had I not I would have gladly stayed longer. It was sublimely quiet and loved the lake setting. Great value, I would stay again.

Stayed in September 2024

Fantastic helpful staff - lovely peaceful location - food available

Stayed in September 2024

Lovely place managed by Mousin right by the dal lake backwaters. We loved the breezy room, gallery and the personalised touch in food

Stayed in July 2024

Beautiful location and friendly staff

Stayed in August 2024

I like the ambience of the place and side view of lake.. overall liked the place and staff are friendly..

Stayed in August 2024

No variety in food and breakfast. No proper sitting arrangement for the group.

Polite and attentive staff. Clean and nature friendly ambience. Homely Food.

Stayed in July 2024

The only thing would be a fan in the bathroom, that would help with the humidity inside. The room fan worked very well and with the doors open it was a quick airing out.

We really enjoyed our stay at Chachoo Palace. It is exactly as described and in the pictures, a simply but comfortable place to unwind by the backwaters of Dal Lake. The whole place was very clean and well looked after and the owner & staff very friendly and supportive the whole way through. We stayed 3 nights and enjoyed a delicious breakfast every morning and the creamy Kawa tea on the balcony in the beautiful morning light that was shining through the leafy trees around. It's quickly accessible via Tuk Tuk or even Shikara and a 5-15 min ride gets you to most of the main attractions. It's a fantastic place to leave the sounds of the city behind for a little bit and just kick back and unwind from the excitements around. Would 100% recommend and stay again.

Stayed in July 2024

There should be a cupboard for handing or keeping the clothes.

Nice and cosy rooms, but the surrounding environment should be more clean and organized. The hotel staff are nice people.

Stayed in July 2024

Great location & friendly staff

Stayed in July 2024

Stay was good. Good service

Stayed in July 2024

Nothing specific

The location is awesome. The service is excellent. The owners of the property are honest and friendly.

Stayed in July 2024

The place was comfortable and staff was excellent.. facilities were superb and food was delicious. Thankyou for having us.

Stayed in July 2024

Nothing that the finger can be pointed at.

Location was alongside the Dal Lake though backwaters. The service was excellent. The staff were very friendly and helpful. Value for money.

Stayed in June 2024

No comments

I like the location and hospitality of the palace. It is situated near the Dal lake and the view is amazing. As a vegetarian I got a pure veg restaurant in front of the hotel. And the rooms are very clean and hygienic.

Stayed in June 2024

The building and amenities are quite old and basic. The hotel overlooks the lake, but it's kind of on the back side of the lake so you don't get any view at all (it's blocked by plants).

Good service and location. Rooms are spacious. My room was quiet enough. There was food and water if you needed it, at a fee, and the menu was quite western. I like that there's outdoor and semi-outdoor seating.

Stayed in May 2024

They are very hospitable and very helpful

Stayed in May 2024

the manager/owner of the hotel was extremely kind and helpful, allowing us to make the most of our stay in srinagar.

Stayed in May 2024

Only the entrance to the property was not proper as one has to walk over the wooden rectangular pieces they have kept and sort of joined together in order get inside the property.

Property was neat and clean. WiFi was good. Hot water supply was there. Food was good. Staff was good at the property. Overall it is a value for money stay.

Stayed in May 2024