Great location

Stayed in March 2025

Nothing, everything was excellent

Food, location, cleanliness.

Stayed in February 2025

The villas are now a little tired and need of a refresh and the beds are very firm. Chaos at breakfast time !! The hotel is a popular events (weddings/corporate), so can be very busy at times.

Location is great with direct access to the beach. The grounds are amazing and well tended. Also, the staff are very friendly and helpful.

Stayed in February 2025

mattresses need to be changed regularly. they are like boat with depression in the centre leading to backache. reception should be handeled with more people during the peak hours.

Stayed in February 2025

The charges for the gala night were quite high this time, and a significant amount was charged even for kids. The event was enjoyable, and there were many food options, but they were available only for dinner. Given the price, it would have been better if the food counters were accessible throughout the day (i.e., for both lunch and dinner) as part of the gala. With so many options to explore, ample time is needed, especially on a celebration day. Additionally, the dining area felt quite congested, making it less comfortable.

We liked the overall stay, and the breakfast was good. We had been to this property before, but this time, I found the dinner buffet more expensive than expected.

Stayed in January 2025

We loved the room upgrade! Thank you so much for the villa!

Stayed in January 2025

Overall very good

Stayed in January 2025

Would benefit from some evening entertainment in the bar area. Also, something needs to be done about people putting towels on loungers then disappearing off for the day. Very selfish. Surely if a towel/bag on lounger, has been unattended for more than 1 hour it should be removed and freed up for someone who is actually there. A deposit payable on the towel which is lost if the towel is removed/not returned would help.

Check in experience was very good. Ruby on reception very friendly and informative. The Christmas Day and New Year's Eve Gala dinners were spectacular! Easy access to quieter end of beach.

Stayed in January 2025

Rooms were pretty old

The clean beach

Stayed in December 2024

Bed mattresses are old should be replaced with little more cozy ones Very less Night menu options

That's my third stay at the property. The pool The food Christmas eve party beach access and cart service Games at smiles Market just opposite to the property So many places in the property to relax, sit and chill.

Stayed in December 2024

Amenities

Stayed in October 2024

service in dining area during breakfast and bathroom cleanliness

Stayed in November 2024

Good

Stayed in November 2024

The pillows were not the best. All the 4 pillows were on the firm side.

Beach access was great with a very nice & quiet beach (almost felt like it was a private beach)

Stayed in October 2024

Beautiful property

Stayed in October 2024

First of the Loved the property and the diligence with which people/ staff has maintained it. Very neat, clean n well maintained. Staff is very courteous, they will take care of you in every manner. Would want to thank you Sainath and Sudarshan from housekeeping department for decorating our room and providing timely cleaning service. Over all it was an amazing experience. M glad that i chose Novotel instead of any other hotel for my stay.

Stayed in October 2024

Nothing specific, everything was good

Breakfast was good with many options to choose and very nice location

Stayed in October 2024

There should be changing rooms and shower near beach.

The location is perfect, with easy access to restaurants. The room was spotlessly clean, and well-maintained, offering all the comforts I needed after a long day of sightseeing. The staff were incredibly friendly and attentive, always ready to assist with a smile. I particularly appreciated the quick and smooth check-in process. The hotel's amenities, such as the pool and beach were top-notch and added to the overall luxury feel. The complimentary breakfast was a delightful start to the day, offering a wide variety of fresh and delicious options. I also loved the little touches, like the welcome drinks and early morning breakfast (sargi) for my friend who was fasting.

Stayed in October 2024

very good

Stayed in October 2024

Check in and check out takes time. Staff needs to be trained to act fast.

Excellent property and very well maintained. Rooms are spacious and comfortable. Amazing breakfast spread. Had a great stay.

Stayed in October 2024

One Food safety observation which I notified about a server and informed to one of your employees but seams didn’t given enough priority since no one gets back to me . Server in Restaurant made a lemon juice and he stir it and he take it to his mouth and taste it with same stirrer spoon and use again to stir it and serve to guest. That’s a significant food safety concern. ( this happened in juice counter of breakfast restaurant ) Rest all was great , will visit again.

Good location and Food was good .

Stayed in September 2024

Breakfast they coudnt handle the crowd

Beautiful property, very well maintained.

Stayed in October 2024

family area, breakfast, accessibility to beach

Stayed in October 2024

The only trouble was with wifi despite a room change and your bar snacks are really not good-soggy and not fresh ,you need to look into that as it is a let down !

The rooms, the proximity to the beach, shacks, the cleanliness, amazing staff ,the spa experience,the play zone and the most important :"the food " everything was great during our trip .You do have a great team of chefs and staff , polite and smart at their work .I only have praise for you guys and look forward to staying at Novotel again during our next visit .

Stayed in October 2024