Reviews of DoubleTree by Hilton Gurgaon New Delhi NCR This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Sector-56, Golf Course Road , 122011 Gurgaon, India
#89 of 383 hotels in Gurgaon
Guests' ChoiceReview Score
Based on 727 hotel reviews
8.5Score breakdown
-
Cleanliness
8.8
-
Comfort
8.7
-
Location
8.8
-
Facilities
8.4
-
Staff
9.2
-
Value for money
8.3
-
Free Wifi
7.5
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: December 22, 2024
Shantanu
United Kingdom4 Reviews9.0Wonderful- • Business trip
- • Solo traveler
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Was a short stay and did not get a chance to fully experience everything. Nothing to not like in what I saw
Great location, very clean, comfortable bed, quiet room.
Stayed in December 2024
-
Reviewed: December 21, 2024
Vivek
India1 review10Exceptional- • Business trip
- • Family with young children
- • King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Shivani was very helpful and nice manager rishabh also very nice
Stayed in December 2024
-
Reviewed: December 21, 2024
Sumeet
India1 review9.0Wonderful- • Business trip
- • Family with young children
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Shivani was very helpful at the property
Stayed in December 2024
-
Reviewed: December 17, 2024
Mohammed
India4 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Shivani was very nice
Stayed in December 2024
-
Reviewed: December 17, 2024
Kashiv
India2 Reviews10Exceptional- • Leisure trip
- • Travelers with friends
- • Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Property was good. Super supportive staff. Specially there duty manager harsh he was very supportive to modify booking to check in. In short very helpfull. There staff make you feel like home.
Stayed in December 2024
-
Reviewed: December 16, 2024
Pratik
India16 Reviews8.0“Very recommended stay - Rooms & Services upto the mark”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 3 nights
The rooms can use a little more maintenance, especially the bathroom. Additionally, I had multiple issues with my keycard which stopped working each time and I had to go to the reception 5-6 times to get the issue fixed. The rooms can get noisy if you're visiting during peak wedding season (October - January), which was the case with me. Be mindful that this property is some distance away from the airport, in peak hours the traffic can make it a 1 to 1.5 hour cab to the airport.
This is a recommended stay in NCR, while the location is some distance away from the airport but the rooms & services make up for it. The staff were nice and were able to accommodate an early check in, the breakfast spread is amazing with tons of options. Rooms were spacious and there's round the clock room service and laundry options. Staff were very nice, and the overall experience was very good.
Stayed in November 2024
-
Reviewed: December 16, 2024
Ananya
India3 Reviews10“Shivani, at the reception is the sweetest and the most courteous staff”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Beautiful property
Stayed in December 2024
-
Reviewed: December 16, 2024
Pallavi
India1 review10“Pleasant stay”- • Business trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Great service.. food is also good.. staff was very helpful.. Shivani really helped with all formalities… a special mention to her
Stayed in December 2024
-
Reviewed: December 16, 2024
Mohammed
India4 Reviews1 helpful vote10Exceptional- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Thanks for Shivani and deharaj for making us comfortable stay and happy faces for guidance Pleasure to stay with your property
Stayed in December 2024
-
Reviewed: December 15, 2024
Sabhye
India1 review10Exceptional- • Business trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Nice
Shivani was nice mahesh allso
Stayed in December 2024
-
Reviewed: December 15, 2024
Prithu
India1 review10Exceptional- • Leisure trip
- • Family with young children
- • Executive King Room - Lounge Access
- • Stayed 3 nights
- • Submitted from a mobile device
The breakfast buffet was too good.nice shivani
Stayed in December 2024
-
Reviewed: December 15, 2024
Jayesh
India2 Reviews10“Perfect stay”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
All well
Facilities and hospitality . shivani was good.
Stayed in December 2024
-
Reviewed: December 15, 2024
Chaudhary
India1 review10Exceptional- • Business trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Nice hospitality for miss shivani
Stayed in December 2024
-
Reviewed: December 15, 2024
Prerna
India2 Reviews9.0“Enjoyable, relaxing”- • Family with young children
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Room services were slow
Reception service and other services were excellent. Shivani has personally taken care of everything we needed during check in. Staffs were good
Stayed in December 2024
-
Reviewed: December 13, 2024
Shailesh
India10 Reviews9.0“Perfect accommodation in a great location”- • Leisure trip
- • Couple
- • Premium King Room
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast
Staff members were very helpful Shivani was very helpful and kind
Stayed in December 2024
-
Reviewed: December 13, 2024
Tusti
United Arab Emirates5 Reviews8.0“I loved the staff, the breakfast was really good”- • Business trip
- • Couple
- • Premium King Room
- • Stayed 4 nights
The pool area could have been a bit more lively..with music and sun umbrella's
The staff were really positive, warm and helpful. The facilities like the Gym and Massage were really good. I loved the services of Petal and the 2nd staff both were very skilled! Shivani was very proactive and helpful and made our stay extra special! The Hilton cookie was delicious and we were welcomed with a warm cookie as we checked in early morning. The breakfast is truly a wide array of delicacies and the staff are very caring. This was my first stay in this property and I truly enjoyed the experience altogether! I will definitely return again next year
Stayed in December 2024
-
Reviewed: December 10, 2024
Vineet
India3 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Executive Suite with Lounge Access
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
The hospitality of your staff was great. I was very impressed by the responsiveness of Ms. Shivani from the very first stage till the end of my stay. Definitely will come back to stay here.
Stayed in December 2024
-
Reviewed: December 9, 2024
Anshul
India1 review10Exceptional- • Leisure trip
- • Travelers with friends
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
The location and access to the property is amazing. As well as staff were extremely courteous, especially Shivani who made it an extremely comfortable stay
Stayed in December 2024
-
Reviewed: December 9, 2024
Choudhary
India1 review10Exceptional- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Shivani was nice 👌 and janki mhesh from front dask
Stayed in December 2024
-
Reviewed: December 8, 2024
Aasti
United Kingdom2 Reviews10Exceptional- • Leisure trip
- • Solo traveler
- • Premium King Room
- • Stayed 1 night
- • Submitted from a mobile device
Shivani Mishra welcomed me in an amazing way and made the stay comfortable.
Stayed in December 2024
-
Reviewed: December 2, 2024
Ghanshyam
India3 Reviews10“One of Best hotels to accommodate in gurgaon!”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Really need to give a check on ! food If the food could have been better it was the best hotel ! As always the food was not tasty I've tried almost every dish but to be honest it was not as good as everything else in the hotel ! if the team takes care of the food it will be gery good ! Just the food that 1 thing needs to be taken care of very much because it's the maintained hygiene staff and food which makes the hotel good !
I've stayed at the property more than 20 times and did not get a chance to complain even once .The faculty ,the maintenance , ,the decor and especially the well maintained hygiene of the property everything was worth it! The staff was good and very ready to help every second especially when you get people like Ms. Shivani it just adds so much to the stay ! She arranged the room decor at the eleventh hour and as always very helpful and polite !
Stayed in December 2024
-
Reviewed: December 1, 2024
Sonia
India2 Reviews9.0“Ms Shivani was very helpful”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
The road access to hotel
Very nicely made property
Stayed in December 2024
-
Reviewed: December 1, 2024
Barkha
United States1 review10“Beautiful stay thank you!”- • Leisure trip
- • Travelers with friends
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Location and cleanliness
Shivani Janaki
Stayed in December 2024
-
Reviewed: November 30, 2024
Tacouri
Mauritius2 Reviews10“Stay was to my satisfaction”- • Leisure trip
- • Family with young children
- • Executive Twin Room with Lounge Access
- • Stayed 7 nights
- • Submitted from a mobile device
On one night had lots of noise and room next door was smoking
Food , service and spa
Stayed in November 2024
-
Reviewed: November 29, 2024
Mohamed
Maldives18 Reviews1 helpful vote10“It was great.”- • Family with young children
- • Executive Twin Room with Lounge Access
- • Stayed 8 nights
- • Submitted from a mobile device
Breakfast can be improved.
Hotel is very clean and staff are very friendly and very helpful. Specially I would like to mention Ms.Shivani from front desk she always goes to an a extra mile in helping around and managing our requirements.
Stayed in November 2024
Guests also reviewed these properties:
-
Hotel MetropolisSan Francisco, US
-
The New Inn by RoomsbookedGloucester, UK
-
KentonNewquay, UK
-
Casona Plaza Hotel PunoPuno, Peru
-
Lake Grassy Inn & SuitesLake Placid, US
-
Days Inn by Wyndham Cherokee Near CasinoCherokee, US
-
armona medical alpinresortThiersee, Austria
-
Lido ApartmentLido di Ostia, Italy
