935 Kukas, Delhi Road, 302028 Jaipur, India
#94 of 495 hotels in Jaipur
Guests' ChoiceBased on 712 hotel reviews
8.1Cleanliness
8.6
Comfort
8.4
Location
7.9
Facilities
8.2
Staff
8.5
Value for money
7.9
Free Wifi
8.1
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End of dialog contentReviewed: October 28, 2023
Vivien
HungaryThe room was too cold, every time we went out from the room the cooling turned on automatically. The rude guests who were shouting to the managers and receptionist for no reason.
It was really tidy, the service was really good! The breakfast was good! They brought tidy towels every time.
Stayed in October 2023
Reviewed: October 21, 2023
Rekha
IndiaNA
Nice
Stayed in October 2023
Reviewed: October 13, 2023
Shadab
IndiaEvery small thing like dental kit, shaving kit, shoeshine even TV connection had to be asked, wasnt provided by default. View from the hotel rooms (odd numbered rooms) is unimpressive. Many family activities have been displayed but absolutely none were conducted during our stay. Moreover these were not even informed by staff at the time of check in. They should inform guests about activities n their timings. Event on one evening was conducted but privately for some group while the rest of the guests were left out. Breakfast n Dinner were OK type spread was not of 5 star lavishness by any standards. If you prefer non veg, then its highly disappointing. Veg items were slightly better. Moreover no traditional Rajasthani cuisine was ever served in any of the meals during our stay...a disappointment. Didnt see any chef taking any feedback from customers as is usually done in most 5 star hotels. Items were mostly repeated. They do not have basement parking so they park your vehicles in sweltering heat making your vehicle a furnace.
The property was clean. . Rooms were properly arranged. Food was OK. Staffs were courteous. The terrace swimming Pool was small but had great view with real comfy environment. Lifts, lobby, Gym, dining hall were all good. Even numbered rooms have better view.
Stayed in October 2023
Reviewed: October 11, 2023
Alberto
SpainEverything
Stayed in October 2023
Reviewed: September 28, 2023
Vivek
IndiaNothing
Ambience was good, clean, staff was courteous, etc. Not to forget F&B staff namely Rakesh ji, Nikhil, Rahul and other female F&B colleagues who were on their toes all the time to offer their hospitality.
Stayed in September 2023
Reviewed: September 27, 2023
Puneet
IndiaNA
Breakfast and food was truly amazing. We are vegetarian and there were so many options for that too. Hospitality was too good and Rooms were also very spacious and clean. Overall, I had a wonderful experience.
Stayed in September 2023
Reviewed: September 26, 2023
Ravi
IndiaNothing such
Nice experience
Stayed in September 2023
Reviewed: September 25, 2023
Zappyd
SingaporeEverything
Stayed in September 2023
Reviewed: September 24, 2023
Bhupendra
IndiaStupid policy that we can't bring bluetooth speakers with us. Biryani was so spicy that won't be able eat it.
Cleanliness and location
Stayed in September 2023
Reviewed: September 18, 2023
Raj
IndiaRates of food/snacks/bevetages are very very high and inorbident..because food rates, we will not stay in this hotel henceforth...for example..200 gm mix pakora will cost you Rs.1000/-..and more. Very very expensive...
Room is worthwhile by comparing rates.
Stayed in September 2023
Reviewed: September 16, 2023
Sachin
IndiaNot anything. I like it very much.
Staff is very supporting
Stayed in September 2023
Reviewed: September 11, 2023
Krithneel
FijiEverything was perfect
The hotel was superb and the staffs were really helpful. The food is great and a good value for money. The reservation personnel Mr Surender Singh went out of his way to book our next destination hotel - Double Tree Agra. He later checked on us if our hotel was sorted. A humble and helpful personality.
Stayed in September 2023
Reviewed: August 27, 2023
Ishika
IndiaThe staff wasn’t helpful and mismanaged. The food wasn’t good.
The rooms were very clean and spacious. Good facilities and amenities. Worth the value for money.
Stayed in August 2023
Reviewed: August 25, 2023
Pavan
IndiaNothing
Location
Stayed in August 2023
Reviewed: August 20, 2023
Samrendra
IndiaNothing
Excellent hotel with courteous staff. Property is just opposite Leela Palace in Kukas. Very peaceful and we'll maintained hotel. Food is excellent and staff is so helpful and welcoming that it made our stay memorable. They even gave a complementary cake for my wife's birthday. Overall very nice experience with Double tree by Hilton Jaipur. Definitely I will visit again.
Stayed in August 2023
Reviewed: August 19, 2023
Mahendra
IndiaThere is nothing that I didn't liked.
The staff was so helpful and kind. It was the best part of our stay. Every request was attended quickly. Hotel was clean. Rooms were sufficiently spacious. Food was wonderful. Other than that a small kids play area and Swimming pool added to the pleasant stay
Stayed in August 2023
Reviewed: August 16, 2023
Rohitsingh2393
IndiaStaff is not professional and do not cater to your requests. Not worth the money at all. Would not recommend this hotel.
Food was good
Stayed in August 2023
Reviewed: August 15, 2023
Prerna
IndiaNothing
I think the staff was too cooperative. Amazing location. The hotel was clean and budgeted luxury stay....kids friendly... Must visit property
Stayed in August 2023
Reviewed: July 29, 2023
Adil
United StatesBreakfast not included, was too expensive.
Stayed in July 2023
Reviewed: July 21, 2023
Nadeem
IndiaDouble Tree by Hilton is home now! Superlative services coupled with extravagant hospitality Passionate team, dedicated staff and very proactive ! Special mention to the Front Office Team and F&B team led by Mr. Sudhir Sangwan and Nikhil Thank you for always crafting our stay beautifully!
Stayed in July 2023
Reviewed: July 7, 2023
Anirudh
IndiaThe pool area is exceptional... Sikander at the bar cannot handle everything alone... There were guests who were unaware of the rules... they were entering the pool in knickers, without taking a pre shower, ladies without tying their long hairs... The Guard was allotted but we know that no one listens to a poor guard, there has to be a person allotted who is strict and knows rules and can deliver messages to other guests politely
Everything was superb... The staff there are very helpful and humble. Sikander at Aravli Pool Bar is an exceptional host... Very kind... Lahari at Restaurant and few others from F&B are also very kind... I was with an Infant and a Toddler so they helped with their food
Stayed in July 2023
Reviewed: June 27, 2023
Tomar
IndiaAll is good
Great hotel
Stayed in June 2023
Reviewed: June 26, 2023
Nikhil
IndiaThe next day i.e. on 25th June there was a 3 day event for a wedding the whole hotel staff was busy and occupied with them and no courtesy of getting luggage and customer itself has to get his of her own luggage and food pricing was sky rocketing .
Cleanineness
Stayed in June 2023
Reviewed: June 25, 2023
Anushka
IndiaRoom service is slightly slow but food was amazing
I am writing this appreciation staff Nikhil for his exceptional service , behaviour and courtesy. Nikhil went out of the way to assist us , I initially faced few issues at stay but Nikhil’s services at morning buffet facility changed my mind to get back to your property and visit again.
Stayed in June 2023
Reviewed: June 19, 2023
Shyam
IndiaThe food is not value for money (taste wise) - ex: home style chicken curry
The property
Stayed in June 2023
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