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  5. Reviews of Dragonfly Hotel - The Art Hotel

Reviews of Dragonfly Hotel - The Art Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

New Chakala Link Road, At Dr.Charat Singh Colony Signal, Near Solitaire Corporate Park, 400093 Mumbai, India

#280 of 751 hotels in Mumbai

Guests' Choice

Review Score

Based on 205 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    8.5

  • Facilities

    7.6

  • Staff

    8.5

  • Value for money

    7.6

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 9, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Airport Transfers
    • Stayed 3 nights
    • Submitted from a mobile device

    The property is well placed on the business district and getting there from the airport is very convenient

    Stayed in April 2025

  • Reviewed: April 6, 2025

    9.0
    Very cooperative staff. Great for business visits.
    • Business trip
    • Solo traveler
    • Deluxe Double or Twin Room with Airport Transfers
    • Stayed 2 nights

    Free Airport Transfer. Room and bathroom decor - excellent.

    Stayed in April 2025

  • Reviewed: March 24, 2025

    9.0
    Ok
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room with Airport Transfers
    • Stayed 1 night
    • Submitted from a mobile device

    Hot water only 5 mins and no bath tub

    Location

    Stayed in March 2025

  • Reviewed: January 31, 2025

    6.0
    Rude receptionist. Smelly carpet. Not-soundproof at all
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room with Airport Transfers
    • Stayed 1 night
    • Submitted from a mobile device

    Some of the staffs are rude especially the receptionist. Keeps on calling the telephone while still sleeping just to tell me I need to go down and eat breakfast and yet I know the timing of the kitchen. Telling me that I need to do check out at 11am as some other guest will use the room, otherwise I will be charged with 1k rupees for 1 hour, despite the fact that the previous receptionist said its fine untill 12pm then claimed nothing he did say that. Room is not exactly what i booked. No fridge. No flat screen TV. The carpet is smelly and dirty. Its not soundproof at all. I can hear other people in another room, even trying to open my backside door. No portable AC remote. I need to get up from bed whenever I need to adjust the temp. No cupboard for clothes. Upon arrival, AC is not even switched on making the room so hot.

    Location

    Stayed in January 2025

  • Reviewed: January 14, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room with Airport Transfers
    • Stayed 1 night
    • Submitted from a mobile device

    Accessibility

    Stayed in December 2024

  • Reviewed: September 6, 2024

    9.0
    Wonderful
    • Solo traveler
    • Deluxe Double or Twin Room with Airport Transfers
    • Stayed 1 night
    • Submitted from a mobile device

    Near to nclex examination center. Just 4mins. Walking

    Stayed in September 2024

  • Reviewed: September 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Airport Transfers
    • Stayed 2 nights
    • Submitted from a mobile device

    Transportation not available to go around the city

    Clean and comfortable

    Stayed in August 2024

  • Reviewed: August 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Airport Transfers
    • Stayed 1 night
    • Submitted from a mobile device

    Nice n very clean property. Spacious room clean toilet

    Stayed in August 2024

  • Reviewed: August 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Airport Transfers
    • Stayed 2 nights
    • Submitted from a mobile device

    Very helpful staff .Location and transport to and from airport included was great.

    Stayed in August 2024

  • Reviewed: July 31, 2024

    8.0
    Price is reasonable and staffs are very accomodating
    • Business trip
    • Solo traveler
    • Deluxe Double or Twin Room with Airport Transfers
    • Stayed 3 nights
    • Submitted from a mobile device

    Tv not working

    Accomodating staff

    Stayed in July 2024

  • Reviewed: July 24, 2024

    8.0
    An Excellent Value Hotel
    • Business trip
    • Solo traveler
    • Deluxe Double or Twin Room with Airport Transfers
    • Stayed 2 nights
    • Submitted from a mobile device

    Some foods in the menu are not available, no mutton at that time. The refigerator is not working

    The staffs are friendly, Elevator is small but clean and well maintained the place is well maintained, clean, and no foul smell the room is clean and organized. The bathroom are well maintained and clean. The faucets, bidet and heater are working properly. Basic hygiene are covered shampoo and soap, towels, coffee, water bottle are fully stocked and replaced You can smoke outside of the corrider, just throw the butt at the trash Good value for the money as i booked all inclusive Room service is fast. Complimentary airport transfer.

    Stayed in July 2024

  • Reviewed: June 10, 2024

    8.0
    Very nice and comfortable
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Airport Transfers
    • Stayed 3 nights
    • Submitted from a mobile device

    None

    Clean and the staff are friendly

    Stayed in June 2024

  • Reviewed: June 6, 2024

    7.0
    Very Good
    • Business trip
    • Solo traveler
    • Deluxe Double or Twin Room with Airport Transfers
    • Stayed 4 nights

    American breakfast chicken nuggets.Rice

    A variety of very tasty food a lot to eat mutton biryani, chocolate tea

    Stayed in June 2024

  • Reviewed: March 30, 2024

    9.0
    The staff were very friendly, especially the guy who was cleaning the rooms,. Keep it up.
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room with Airport Transfers
    • Stayed 2 nights
    • Submitted from a mobile device

    Network was a problem, hotel sorted out at last, thank you team for the quick response

    Breakfast was ok

    Stayed in March 2024

  • Reviewed: March 29, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room with Airport Transfers
    • Stayed 2 nights

    The internet was so imconviniencing, so interrupted, but when you report they used to try so much and solve the issue

    Choices of meals so limited for foreigners. Breakfast so limited to variety

    Stayed in March 2024

  • Reviewed: February 10, 2024

    7.0
    Its a 2 star hotel not 4star as mentioned
    • Solo traveler
    • Deluxe Double or Twin Room with Airport Transfers
    • Stayed 1 night
    • Submitted from a mobile device

    lack of toiletress,bathrobe,slippers,isenof projector instead of tv,AC control

    easy access to the test center

    Stayed in February 2024

  • Reviewed: January 12, 2024

    8.0
    Recommendable.
    • Couple
    • Superior Double or Twin Room with Airport Transfers
    • Stayed 2 nights
    • Submitted from a mobile device

    The first toom that they gave me did nit justify the amount i paid. But they manage to transfer us to a more decent room.

    Its very close to my testing center

    Stayed in January 2024

  • Reviewed: November 23, 2023

    9.0
    10/10 would recommend staying at the Dragonfly hotel and I'm probably going to have my next stay aga
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room with Airport Transfers
    • Stayed 1 night

    I could not make it in time in the morning for the free breakfast buffet since the timings were only till 10 am. Request to extend the time to 11 if possible so the guests can pack up for their checkout, have breakfast, and then leave conveniently. Also, the room was lacking room slippers which was a little bit of an issue since the flooring tiles get really really cold in the night. Hopefully, they can provide slippers henceforth, but other than this everything was great and met my expectations.

    The location is very convenient to find in Andheri. The Room was really clean and hygienic and well furnished. The staff was very polite and cooperative and room service was quick too. All of my needs were met and the room had all the mentioned facilities including a kettle, instant coffee, tea, mugs and glasses, towels, fresh toiletries, and a hair dryer. The washroom was also quite clean. The room service food was quick and yummy. Prices are very reasonable for the quantity of food offered. The surroundings are silent and I had no disturbances at night.

    Stayed in November 2023

  • Reviewed: November 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Airport Transfers
    • Stayed 2 nights
    • Submitted from a mobile device

    The location

    Very accessible

    Stayed in November 2023

  • Reviewed: November 9, 2023

    8.0
    Good
    • Business trip
    • Couple
    • Deluxe Double or Twin Room with Airport Transfers
    • Stayed 4 nights
    • Submitted from a mobile device

    Rooms are a bit small and old

    Good,clean rooms

    Stayed in November 2023

  • Reviewed: October 10, 2023

    9.0
    Definitely a good stay so far.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Airport Transfers
    • Stayed 2 nights
    • Submitted from a mobile device

    The floor of the room, having moist when you wake up in the morning.

    Its clean and near to where I supposed to go.

    Stayed in September 2023

  • Reviewed: September 28, 2023

    7.0
    For a less than 24 hours stay I can say it was acceptable and comfortable.
    • Business trip
    • Solo traveler
    • Deluxe Double or Twin Room with Airport Transfers
    • Stayed 1 night
    • Submitted from a mobile device

    Noise. Street noise really audible and there was banging or hammering at night.

    I like the location coz it was just a less than 5 minutes walk to my appointment.

    Stayed in September 2023

  • Reviewed: September 16, 2023

    8.0
    Overall good experience to have during my stay. Highly recommended to others.
    • Solo traveler
    • Deluxe Double or Twin Room with Airport Transfers
    • Stayed 2 nights
    • Submitted from a mobile device

    The odor of linens should be improved with some fabric fragrances.

    The staffs are very kind and very hospitable. Very courteous and very respectful. The room is clean and nice. All access to the Internet and the transport service is well spent as part of the accomplishments. I also loved the food they served. I feel secured during my stay.

    Stayed in September 2023

  • Reviewed: September 15, 2023

    9.0
    We had a nice stay here. Comfy room, great location, friendly staff. Worth it!
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Airport Transfers
    • Stayed 1 night

    we didnt dislike anything as much, but yeah our rooms have remote powered curtains and they take a full 15 secs to open so..

    The room was cozy and had a comfy bed that we practically melted into after a day of exploring the city. It might not be the fanciest place, but it was clean and had all the essentials we needed.

    Stayed in September 2023

Showing 1 - 25

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