The Palace Complex, Lake Pichola, 313001 Udaipur, India
#29 of 324 hotels in Udaipur
Guests' ChoiceBased on 307 hotel reviews
8.8Cleanliness
9.2
Comfort
9.3
Location
9.7
Facilities
8.8
Staff
9.0
Value for money
8.3
Free Wifi
9.1
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End of dialog contentReviewed: April 4, 2025
Jill
United StatesThe bathroom configuration was odd - two glass booths, one a shower and one a toilet, plus a large wooden wardrobe next to the sink, a built-in luggage rack and a dressing table - all included in a steamy bathroom environment. I like to keep my clothing away from dampness. The hallway smelled moldy and was obviously not as luxurious as the wings housing suites. On our first night and second night, the air in our room was heavily laced with incense/perfume, and the windows were sealed shut. At first the smell was pleasant, but not so in the middle of the night.
The location was outstanding, and the restaurant had the best food we found in Udaipur. I loved sitting in the window seat in our room, looking at the fabulous view. We also enjoyed sitting outside on the lawn near the lake - so tranquil after the bustle of the old city! Complimentary golf cart rides to City Palace and two palace gates to the city minimized our long hilly walks around town. We took a comfortable excursion with an expert hotel taxi driver to Monsoon Palace - up a long and winding road outside of town, where we thoroughly enjoyed the view! The hotel lake tour to Jag Mandir was also lovely.
Stayed in March 2025
Reviewed: March 19, 2025
Hamzah
IndiaBeautiful property, clean, well maintained, warm and welcoming staff, exceptional service - from the moment you’re at the entrance of the hotel to the moment you’re leaving. Big shout out to the staff (Preety in particular, for trying her best to accommodate our food requirements) - they really made our stay feel worth it.
Stayed in February 2025
Reviewed: March 8, 2025
Ian
United KingdomI was very disappointed that there was no effective shading around the pool area - sun beds were provided (toweling was not excellent) but there were no shade umbrellas or other effective shading - this resulted in us not being able to enjoy the pool area - in addition, water was not offered or other drinks - there is a massive opportunity to provide a better service here
Location, heritage, staff, service, food all excellent
Stayed in March 2025
Reviewed: February 20, 2025
Woraporn
Thailandstrong smell in public area especially in toilet
Location
Stayed in February 2025
Reviewed: January 30, 2025
Capt
MalaysiaMattress should be considered to be replaced.
Hotel heritage tour, arthi ceremony and Rajasthan dances.
Stayed in January 2025
Reviewed: January 22, 2025
Dr
Austria-
Location Cleanliness Design Charm Food Bathroom amenities Room size and views
Stayed in January 2025
Reviewed: January 13, 2025
Sanya
United KingdomThe property is undoubtedly magnificent and the experience was wonderful, but what really sets it apart is it's people. The extremely hospitable staff went above and beyond to ensure that we had a great experience. And a special shoutout to Mr. Sandeep Dwivedi. I was travelling with my parents and it amazed me how he had this unique ability to anticipate all our needs, said or unsaid, making this one of the most memorable experiences.
Stayed in December 2024
Reviewed: January 12, 2025
Ravnish
AustraliaThe noisy ac that did not work
The quiet and serenity
Stayed in January 2025
Reviewed: December 27, 2024
Kanishk
NetherlandsThe photos on booking.com are not what the actual room looks like. They have over 50 rooms and all of them are different. I book the luxury suit with sit-out but to my surprise the room that I got was half the size on what it looked on the photos, and the sit-out was shared between 3 other rooms. It was really disappointing to see that. Once we raised this issue, we were upgraded to a better class of a room, which was without no lake view. We finally got our room at 4pm, which spoiled our day. To compensate, they gave us a late check-out 1 hr later.
The location of this property is great, right in the heart of the Palace. The sunset looks beautiful
Stayed in December 2024
Reviewed: December 26, 2024
Angela
United KingdomThe pool was delightful but the service for drinks was poor. Took 30 minutes to get a warm and overpriced wine
Location was fantastic - the best in Udaipur
Stayed in November 2024
Reviewed: December 11, 2024
Abhishek
IndiaLocation
Stayed in December 2024
Reviewed: December 8, 2024
Saurabh
SwedenWe could have benefited with some more information about the services and activities at and around the hotel. For example we did not know about the possibility of having a golf cart drive us to and from the main gate of the premises till after a few days. We also found out that there was a possibility to get a tour of the entire palace from within the hotel but it was too late. More information either during check-in or information cards in the room would have been really good to have.
The location of the hotel is really good. With an exceptional view of the pichola lake and the lake palace, the rooms were extremely comfortable. The staff was very kind and helpful and catered to our every need.
Stayed in December 2024
Reviewed: December 4, 2024
Louise
SpainWhilst the food at the restaurant was excellent, as was the location overlooking the lake, the decor and the lighting just didn't fit with the rest of the hotel. The lights were so bright in the evening that you struggled to see the lake and it completely lacked atmosphere. Due to this, we ended up heading out to dinner at the next door hotel on a couple of nights. A few dimmer switches would certainly help the situation!
The hotel is truly beautiful, with amazing views of the lake. Our suites were spacious and very luxurious.. A wonderfully decadent stay.
Stayed in December 2024
Reviewed: November 28, 2024
Annette
AustraliaThe security was of such a standard we had to constantly had to prove our entry and couldn’t get our tailor to come to our room for my fitting.
Beautiful.
Stayed in November 2024
Reviewed: November 25, 2024
Sue
United KingdomWe arrived and room booked wasn’t available and room given offered no lake view - I was very disappointed but manager came to our room and very quickly offered a free evening meal and a move to a better room for the remaining 2 nights satisfied customer!! Restaurant has its limitations
Our second room was lovely - lake view and sit out as booked Hotel linked to lake Palace so easy trip over for dinner there which was lovely Easy walk to Palace and lovely gardens
Stayed in November 2024
Reviewed: November 17, 2024
Meera
United Kingdom.
.
Stayed in November 2024
Reviewed: October 29, 2024
Rockko
SingaporeThe Staff at the Reception was extremely helpful and quick to respond The staff at Sunset Restaurant was very prompt, polite and helpful. Shivangi Madam and other Male staff was extremely helpful during the stay Mr.Lalit our transport personal was very polite, informative and guided us very well
Stayed in October 2024
Reviewed: October 23, 2024
Sean
United StatesNothing at all
The location was beautiful. The staff was very friendly, respectful, helpful and always willing to go above and beyond to offer exceptional service. Especially Pooja in reception. She was very friendly and always willing to answer our questions and help fulfill all of our needs.
Stayed in October 2024
Reviewed: October 17, 2024
Michael
Australiano dedicated bar room or an outdoor area to have a drink in the evening
its position and history
Stayed in October 2024
Reviewed: September 26, 2024
Renuka
South AfricaLinen needs to be replaced with new ones
Breakfast was great. Beautiful location, magnificient palace, gracious and hospitable employees
Stayed in August 2024
Reviewed: September 15, 2024
Vinod
IndiaLocation. And historic as part of main city palace.
Stayed in September 2024
Reviewed: September 14, 2024
Unmesha
IndiaThe location was perfect with spacious lake facing room. Courteous staff. Within walking distance to many main attractions of the city. The property has private golf carts to ferry its guests to nearby locations . Boon if you are travelling with any senior members from your family. Highly recommended.
Stayed in September 2024
Reviewed: September 12, 2024
Ajay
IndiaThe quality and the quantity.
Breakfast was typical Taj style, always King Size. The staff, particularly Parth, Pawan and Preeti were the best.
Stayed in September 2024
Reviewed: September 3, 2024
Rashmi
United StatesAbsolutely a royal experience. Loved the location.
Stayed in August 2024
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