The aromas in the LG floor could be better...

Location and valley view ❤️‍🔥 Dining ❤️‍🔥 Service/Hospitality ❤️‍🔥

Stayed in March 2025

Its view , food and game area as well as drivers service was good

Its view was amazing

Stayed in March 2025

Breakfast with limited options. Access road to hotel very tricky and seems dangerous. Apart from these issues,everything was perfect.

Excellent location with full privacy Amazing View Best hospitality that we ever encountered before,solid 15/10. We booked 2 rooms with connecting balconies,comfy beds and clean rooms.

Stayed in March 2025

Overall stay and food was great

Clean

Stayed in January 2025

Amazing and quiet location, 30 minutes from main Shimla mall road, the views from the rooms were very nice and rooms were spacious. In room service was great.

Stayed in December 2024

Road to hotel was bit risky

Excellent service, awesome food

Stayed in December 2024

Approach road to the property

Close to nature, valley view and very good service. Good food and excellent rooms

Stayed in December 2024

Very very lower to road level, quite scary infact at night

Aesthetic

Stayed in December 2024

baked items could use some improvements. all the items were very dry

staff was very good and courteous, room was very clean

Stayed in December 2024

Road to the Hotel is scary.

Hospitality is Superb. Food is delicious. Serene location.

Stayed in December 2024

Location

Stayed in December 2024

Excellent location, you get full day Sun with valley view from the balcony Excellent walking trails with in the property. A very welcoming staff specially Mr Ashish who went in fine details to make our stay memorable An ideal wedding destination !!

Stayed in November 2024

The road leading to the hotel (~ 1 km downhill stretch) can be a bit daunting for amateur drivers, and can be made better through efficient signposting and more lighting during the night

The hotel is located in Mashobra, around 45 mins (14 kms) drive from Shimla city centre. The location is ideal for those looking to stay close to nature. The view was amazing from my room's balcony, and the management was kind enough to give a floor upgrade. The biggest asset of this hotel is the staff - very friendly and helpful and provide excellent service. The food quality and taste was also good.

Stayed in October 2024

I couldn’t fault it

Location was amazing with awesome views . Made to feel special by all staff who were very polite and attentive. Very clean and huge attention to detail in the rooms and property well maintained.

Stayed in October 2024

The service is impeccable...

Stayed in August 2024

The location of the hotel is very remote and it takes time to get on to the main road. The check in desk was pretty clueless about most stuff and did not explain the facilities offered by the resort during the check in. The hotel didn't have any facilities for boarding and lodging of the driver specially considering it's remote location.

A lot of activities available in the resort like Archery, Table Tennis, Pool (billiards), archade games, VR games, etc. The view from the room balcony was amazing. The balcony was of good size and very usable since no menace of monkeys. The staff was very courteous and all the food preparations were delicious.

Stayed in July 2024

location and no proper dormitory. WE were not able to sit out and enjoy the room balcony as it was next to some vent throwing hot air at all times. Very poorly placed.

Food was good.

Stayed in June 2024

Room shape and size were not up to the mark. Shape of room was weird because the bathroom was pushed inside the room in an odd way. To watch the tv was difficult as it was making an odd angle from bed or chair.

Stayed in June 2024

All Good

Stayed in May 2024

Food was ok, could have included more local items . Didn't like the check in and check out timings. Check in was as absurd as 3

Very safe for solo women travellers. Travel desk was good

Stayed in May 2024

Welcome Hotel by ITC in Shimla is an absolute gem nestled amidst the breathtaking hills of Himachal Pradesh. From the moment we arrived, we were enchanted by the stunning surroundings and warm hospitality. Location: Perched at the bottom of a hill, the hotel offers unparalleled views of the surrounding mountains and valleys. It's conveniently located just a short drive away from the bustling Mall Road, providing the perfect balance between tranquility and accessibility to the city center. Property: The property itself is a testament to luxury and comfort. The rooms are spacious, elegantly furnished, and equipped with all modern amenities. We particularly enjoyed the cozy evenings by the fireplace in the lobby, sipping on hot cocoa and enjoying the serene ambiance. The highlight of our stay was definitely the outdoor terrace, where we could enjoy our meals while taking in the panoramic views of the Himalayas. The beautifully landscaped gardens are perfect for leisurely strolls, and the kids especially loved the outdoor play area. Staff: The staff at Welcome Hotel by ITC truly went above and beyond to make our stay memorable. From the warm welcome at check-in to the attentive service at the restaurant, every member of the staff made us feel right at home. Special mention to the Front Desk team who went above and beyond their call of duty for our requests. Also, a special mention and kudos to the Spa and Wellness Centre staff, who not only were very professional but also warm and amazing! Pet-Friendly: One of the things that impressed us the most was how pet-friendly the hotel was. We brought along our furry friend, and he absolutely loved the place! The hotel staff was incredibly accommodating, providing food and water bowls, a cozy bed, and even some treats for our dog. It was such a relief to find a pet-friendly hotel that didn't compromise on luxury and comfort.

Stayed in May 2024

Great service, rooms with balcony & view, good food, very clean

Stayed in April 2024

A bit delayed service due to full occupancy

Ambience and hospitality Yoga instructor Mr Gopal Was very good. Overall staff was good.

Stayed in May 2024

The privacy, the food, the hospitality.

Stayed in April 2024