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  5. Reviews of Four Points by Sheraton Kochi Infopark

Reviews of Four Points by Sheraton Kochi Infopark This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Infopark Kochi Phase 1 Campus, Infopark P.O, 682042 Cochin, India

#90 of 244 hotels in Cochin

Guests' Choice

Review Score

Based on 481 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.1

  • Location

    7.9

  • Facilities

    8.0

  • Staff

    8.3

  • Value for money

    7.6

  • Free Wifi

    7.9

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Showing 1 - 25

  • Reviewed: March 31, 2025

    9.0
    Good bfast
    • Leisure trip
    • Family with young children
    • Executive King Room with Executive Lounge Access
    • Stayed 1 night
    • Submitted from a mobile device

    Pleasant stay. Friendly and helpful staff. Good buffet bfast. Friendly staff.

    Stayed in March 2025

  • Reviewed: February 16, 2025

    9.0
    The Eatery restaurant was good. The food was amazing. Mr.Gauri helped us to choose best food.
    • Business trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing for now

    The stay was amazing and staffs are supportive

    Stayed in February 2025

  • Reviewed: February 9, 2025

    9.0
    Good for a business stay.
    • Business trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night

    The location requires taxi services to most other destinations.

    It is a comfortable, clean and modern hotel. Very good breakfast allowing choices between Indian and international cuisine.

    Stayed in February 2025

  • Reviewed: January 28, 2025

    9.0
    An Excellent Hotel for a Night or Two on the Way to Another Place
    • Leisure trip
    • Group
    • Executive King Room with Executive Lounge Access
    • Stayed 2 nights

    Location

    The lobby is small with some seating area and is on the third level. The restaurant, lounge are on the same level. Rooms are medium sized, we stayed on 10th floor, an executive king room, there is sufficient storage space with a small cupboard, a writing desk and shelf below TV. There also two luggage racks. There is a guide to listing many TV channels, but only five or six were available. There is sufficient supply of bottled water with tea, coffee and sugar sachets. There is also an ion with an ironing board. The bathroom is small but okay, with a small walk—in shower and toiletries. Breakfast restaurant is medium sized with a good choice of Indian and continental choices, with egg and dosa stations. Wi-Fi was good. On the top 14th floor, there is a restaurant with city view, a medium sized gym and a good-sized swimming pool overlooking the city. The staff are courteous and helpful.

    Stayed in January 2025

  • Reviewed: January 24, 2025

    7.0
    generally good
    • Leisure trip
    • Family with young children
    • Executive Twin Room with Executive Lounge Access
    • Stayed 1 night

    crowded breakfast room.

    crowded. was a challenge to get a place

    Stayed in December 2024

  • Reviewed: January 24, 2025

    7.0
    Overall - Pleasant. F&B dept could have been better.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights

    The buffet could be improved. There was not much of variety and through the 4 days it was almost the same menu. It didn't carry anything special for a foreigner to be enjoying. Also, we had to wait in queue / be seated in the lobby to have breakfast as there was no space to accommodate in the restaurant. Timing of the plans were shifted due to this.

    Over all the entire experience at Sheraton was good. The check-in process was smooth and we were given a surprise cake as it was the honey moon for us. The hotel taxi person (Ajmal) was very friendly and knew his way to places. Overall the staff were pleasant and helpful with information. We were there through the days of Christmas.

    Stayed in December 2024

  • Reviewed: January 22, 2025

    8.0
    It was very good and I felt like staying at home. Staffs are very friendly.
    • Leisure trip
    • Solo traveler
    • Executive King Room with Executive Lounge Access
    • Stayed 1 night
    • Submitted from a mobile device

    The location is beautiful and the views from the windows are amazing. I enjoyed the breakfast

    Stayed in January 2025

  • Reviewed: January 6, 2025

    7.0
    Excellent for business or work related stay.
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night

    constricted entry and restricted space around the hotel.

    Well kept and courteous staff.

    Stayed in December 2024

  • Reviewed: December 30, 2024

    7.0
    Ok .
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room service . Our room wasn’t cleaned for almost 3 days inspite of repeated requests . Finally on day 3 they cleaned & gave us new towels .

    Food , comfort , toilets / bathroom

    Stayed in December 2024

  • Reviewed: December 29, 2024

    8.0
    Rooms are not worth the money
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The room linens are not clean. They have red spots on them. Even after getting them changed repeatedly, they couldn't get us spotless linen. Also, their bathroom curtain is really dirty and we had to change the room. Even after changing the room their bathroom had a weird smell but we had to live with it.

    I had dinner and a breakfast buffet and I liked their food.

    Stayed in December 2024

  • Reviewed: December 27, 2024

    8.0
    Comfortable and Cozy stay
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Crowded while have breakfast on eatery restaurant

    Location

    Stayed in December 2024

  • Reviewed: December 21, 2024

    8.0
    Good
    • Business trip
    • Travelers with friends
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Corridor carpets were smelling bad

    Decent place. Staff was good. Vignesh in restaurant was very courteous

    Stayed in December 2024

  • Reviewed: December 18, 2024

    7.0
    It was overall okay
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Towels not clean / stains, toiletries not adequately stocked, live food counters close before restaurant’s scheduled closing time

    Good location, good facilities

    Stayed in December 2024

  • Reviewed: December 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Deluxe Suite with Executive Lounge Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Restaurant was busy Sometimes very difficult to get the seats for a breakfast

    Rooms are good Staff are excellent

    Stayed in December 2024

  • Reviewed: November 28, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not enough supply for bathrooms. We have to ask them to put in

    Stayed in November 2024

  • Reviewed: October 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room could have been cleaner, given Sheraton's standards. There were light marks on the linen and mild stains on the furniture. Other than that, the room was really good with a really nice view. Rooms service food also could have been better .

    The staff were excellent, very cordial and helpful. They were very courteous and quick with assistance. The view from the room was great. Comfortable bed and a good breakfast spread. Special thanks to Bijo for his hospitality.

    Stayed in October 2024

  • Reviewed: October 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights

    they never change the bed sheet nor towels while doin room cleaning, even the blankets where stained too.

    staff's were really friendly, and the food was tasty.

    Stayed in October 2024

  • Reviewed: October 7, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    Washrooms can be more cleaner with the toilets sealed ensuring the guest its cleared and sealed.

    Breakfast was a large spread and good.Location was good

    Stayed in October 2024

  • Reviewed: September 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights

    The food isn't the best in the world. Ordered Malabar Porotta, and for that price it seemed like they gave us ready to cook Porotta. Wasn't fresh or meet the expectations.

    The overall staff experience and ease of ordering things in the room were something to be noted. Ease in parking and the Valet parking was amazing.

    Stayed in September 2024

  • Reviewed: August 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night

    good location

    Stayed in August 2024

  • Reviewed: August 26, 2024

    9.0
    Good Service, Clean Property but quality of food and taste to be improved.
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The F&B leaves much to be desired. The quality of food and taste has to be improved.

    Clean Room and Facilities. Staff were quite efficient. Room Cleaning was excellent.

    Stayed in August 2024

  • Reviewed: August 19, 2024

    8.0
    Overall a fun and happy family experience.
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No AC in the indoor sports room.

    Friendly staff and nice ambience overall. Breakfast was good.

    Stayed in August 2024

  • Reviewed: August 17, 2024

    8.0
    As written above
    • Business trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Neat n clean and comfortable

    Stayed in July 2024

  • Reviewed: August 11, 2024

    8.0
    Short stay
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room could be more clean

    The location is very good and staff were very helpful!

    Stayed in August 2024

Showing 1 - 25

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