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  5. Reviews of Four Points by Sheraton Hotel and Serviced Apartments Pune

Reviews of Four Points by Sheraton Hotel and Serviced Apartments Pune This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5th Mile Stone, Viman Nagar, Pune, 411014 Pune, India

#72 of 350 hotels in Pune

Guests' Choice

Review Score

Based on 534 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.5

  • Location

    8.4

  • Facilities

    8.0

  • Staff

    8.6

  • Value for money

    7.6

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 20, 2025

    9.0
    Good
    • Business trip
    • Solo traveler
    • Deluxe King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    They do not provide welcome drink or fruit or cake

    Location

    Stayed in April 2025

  • Reviewed: March 2, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Food is expensive

    Wedding arrangements

    Stayed in March 2025

  • Reviewed: February 27, 2025

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Deluxe King Bed
    • Stayed 3 nights

    the noise on the night of a wedding we didn't know was happening when we checked in... We should have been asked if we required a quiet room away from the front of the hotel where it was taking place.

    it was amazing, and the different variety of food was second to none.

    Stayed in February 2025

  • Reviewed: January 26, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • 550 sqft Bedroom Apartment with Kitchenette (Complimentary Lounge Access with 2 IMFL drinks & snack buffet during 1800 to 2000 hrs)
    • Stayed 2 nights
    • Submitted from a mobile device

    Services were good

    Stayed in January 2025

  • Reviewed: January 8, 2025

    9.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Bed
    • Stayed 1 night

    None

    Everything was good

    Stayed in December 2024

  • Reviewed: December 22, 2024

    8.0
    Overall, quite comfortable stay and the stff was very friendly and helpful! Excellant for short stays Id say.
    • Leisure trip
    • Family with young children
    • Deluxe King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Small things - 1. The dustbin was not emptied out properly and had wrappers and band-aids when we moved in. 2. We ordered room service and it was quite delayed. 3. The naan was very chewy and cold by the time it arrived. The rest of the food was delish!

    Front desk was very efficient and helpful. The room allocation was done very well and the top room view was to die for! Ordered dinner through room service. The dal tadka was one of the best I have ever had!!

    Stayed in December 2024

  • Reviewed: December 13, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel was Clean, average rooms,not 5 star standard,needs revamp

    Staff were friendly and polite

    Stayed in December 2024

  • Reviewed: December 1, 2024

    9.0
    we spent 4 nights in a well located hotel near the airport with all amenities and comfort .
    • Leisure trip
    • Couple
    • Deluxe King Bed
    • Stayed 4 nights

    nothing specific

    great selection , varied each day and best part is that the timming was 6.30 to 10.30!! which means even if you wake up late you dont miss breakfast

    Stayed in November 2024

  • Reviewed: November 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Seems Restaurant running short of staff as all the three days faces little issues which was never expected.

    Breakfast spread was ok.

    Stayed in November 2024

  • Reviewed: August 4, 2024

    8.0
    Clean big rooms with a good buffet breakfast spread !!
    • Leisure trip
    • Couple
    • Deluxe King Bed
    • Stayed 2 nights

    One thing which we didnt like during the stay is that there is no curtain etc to seperate out the bathroom light which can disturb the sleep of the other person if bathroom is used during odd hours. Speed of the wifi can improve as well, my 4g connection gave much better speed than the hotel wifi.

    Breakfast spread was good and good too. They had live counters for egg, dosa and parathas so lot of options. Rooms were very clean and big but were very cold, took lot of time to be at room temperature for a comfortable stay. Staff is quite polite and courteous and prompt as well. Food at the Eatery restaurant can certainly be improved, apart from the breakfast buffet, whatever food items we ordered during our stay were not upto the standards of the hotel. Location of the hotel is quite good, there is a big Phoenix Mall hardly 5 mins walk from the hotel so lot of shopping options around.

    Stayed in August 2024

  • Reviewed: July 10, 2024

    8.0
    Overall comfortable with courteous staff
    • Business trip
    • Solo traveler
    • Deluxe Twin Bed
    • Stayed 2 nights

    Idlys were hard should be soft and fluffy

    The spread of the breakfast is good

    Stayed in July 2024

  • Reviewed: June 30, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Deluxe King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff at restaurant not proactive , also Limited options for bfast.

    Room was.big and comfortable.

    Stayed in June 2024

  • Reviewed: June 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Some of the staff members serving breakfast were very slow. When asked for toasted bread slices,there was considerable delay and when finally the slices were brought to our table, they were burnt.

    Food, Service, Ambience, location

    Stayed in June 2024

  • Reviewed: June 18, 2024

    9.0
    This was the second stay,......simple, first was an excellent experience, Ajay
    • Leisure trip
    • Family with young children
    • Deluxe King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    All was good

    Stayed in June 2024

  • Reviewed: May 16, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Deluxe King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Clean Good Gym

    Stayed in May 2024

  • Reviewed: May 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe King Bed
    • Stayed 1 night

    The shower had a defect in the room allocated.. the water was accumulating on the side opposite to the drain and hence it was like a pool in the shower within few mins... that felt unhygienic

    Break fast and and the staff attitude was impressive

    Stayed in April 2024

  • Reviewed: March 18, 2024

    7.0
    Stayed 2 nights and it was ok
    • Business trip
    • Solo traveler
    • Executive King Bed Room (Complimentary Lounge Access with 2 IMFL drinks & snack buffet during 1800 to 2000 hrs)
    • Stayed 2 nights

    The environment of the location

    Breakfast was OK, Location wasn't nice

    Stayed in March 2024

  • Reviewed: February 26, 2024

    9.0
    Good for family and group outings
    • Leisure trip
    • Group
    • 550 sqft Bedroom Apartment with Kitchenette (Complimentary Lounge Access with 2 IMFL drinks & snack buffet during 1800 to 2000 hrs)
    • Stayed 3 nights
    • Submitted from a mobile device

    Pillows were too thick

    Comfortable, clean and good location. Good breakfast

    Stayed in February 2024

  • Reviewed: February 17, 2024

    7.0
    Good location, finished my work and definitely a repeat guest.
    • Business trip
    • Solo traveler
    • Deluxe King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    I just felt the water pressure in the taps and faucets in the bathroom could be more stronger.

    The staff was very professional and friendly. A special thanks to mr. Jitendra who is the manager and extended himself in the most hospitable way to my requests. Right from concierge to front off staff to restaurant and housekeeping all pretty good. Highly recommend to other travelers. Good luck.

    Stayed in February 2024

  • Reviewed: January 2, 2024

    7.0
    Review desk
    • Leisure trip
    • Family with young children
    • Deluxe Twin Bed
    • Stayed 1 night
    • Submitted from a mobile device

    They invited in new year party which was not upto the standards..and paid amount towards party was not giving any value

    Gesture and service staff was good

    Stayed in January 2024

  • Reviewed: January 2, 2024

    8.0
    Comfortable Stay at a Good Price
    • Business trip
    • Group
    • Deluxe King Bed
    • Stayed 2 nights

    Nothing as such.

    Overall, the property is good, the rooms are comfortable and the staff helpful. The breakfast is reasonably good and offers good value for the price we paid. The property is a 10 min walk from Phoenix Market City mall in Viman Nagar and 20-30 min walk from the Aga Khan Palace. Overall it offered good value at a good price.

    Stayed in December 2023

  • Reviewed: January 1, 2024

    9.0
    Peaceful.
    • Leisure trip
    • Family with young children
    • 650 sqft Bedroom Apartment with Kitchenette (Complimentary Lounge Access with 2 IMFL drinks & snack buffet during 1800 to 2000 hrs)
    • Stayed 2 nights
    • Submitted from a mobile device

    Very good

    Stayed in January 2024

  • Reviewed: December 15, 2023

    9.0
    Perfect as planned
    • Leisure trip
    • Solo traveler
    • Deluxe King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Slightly oily food

    Very good range. Excellent service and support. Good seating arrangement

    Stayed in December 2023

  • Reviewed: November 10, 2023

    9.0
    Nice .
    • Leisure trip
    • Family with young children
    • Deluxe King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Missing- boutique shops , child toddler indoor playing area

    Friendly staff, good vibes of the place, happy inviting and smiling faces . Abshiek and noon helped a lot. Overall stay was nice.

    Stayed in November 2023

Showing 1 - 25

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