Mata Chowk,K2/815, Vasant Kunj Rd, Mahipalpur,New Delhi -110037 (Near Terminal -3,IGI Airport, Aerocity Metro-500 Mitrs), 110037 New Delhi, India
#261 of 1,313 hotels in New Delhi
Guests' ChoiceBased on 1704 hotel reviews
7.6Cleanliness
7.9
Comfort
7.8
Location
8.0
Facilities
7.6
Staff
8.1
Value for money
7.9
Free Wifi
4.8
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End of dialog contentReviewed: December 5, 2024
Mani
IndiaThey didn't had an elevator which was disappointing at this price meanwhile food was little overpriced as per it's quality
Location of hotel was very good it was just 15 mins far away from airport
Stayed in November 2024
Reviewed: November 20, 2024
Bhopinder
Indiaroom was poor quality, hot was took 15minute to heat up. bedsheet not clean.
Stayed in November 2024
Reviewed: November 17, 2024
Simranjeet
IndiaNo towel no tissues no water bottles provided beforehand. Everything we had to ask one after another. Room light slots were wide open as if the room was under maintenance. AC kept getting turn off automatically in the middle of the night. Even after asking for water bottles, they provided one bottle for 3 guests.
Location is near to the airport.
Stayed in November 2024
Reviewed: November 11, 2024
Munir
United Arab EmiratesNo lift, sheets and pillow covers are worn out from long usage.
Close to airport
Stayed in November 2024
Reviewed: November 7, 2024
Justina
IndiaStaff was not understanding. They charge extra and keep asking for pin no from booking however confirmation number was provided. They asked need to give full screenshot
Location
Stayed in November 2024
Reviewed: October 24, 2024
Tushina
IrelandStaff behaviour is not good towards women. Very embarrassing. No respect Food horrible
Closer to airport but plenty other hotels are
Stayed in October 2024
Reviewed: October 24, 2024
Tushina
IrelandHygiene and service staff behaviour could be better. If a newly checked in room does not have clean sheets, they can just change and bring fresh sheets in , no need to justify anything specially when you can see the dirt on white sheets.
The location is closer to the airport so we’ve stayed there a few times when needed to be on flights. Food quality has gone from good to worse, cleanliness too, and staff behaviour with women is borderline embarrassing. Do not prefer to stay there if travelling alone specially women.
Stayed in October 2024
Reviewed: October 23, 2024
Aprajit
IndiaEverything
Nothing
Stayed in October 2024
Reviewed: October 22, 2024
Anushree
NepalWe had read the reviews for the hotel and thought it was a good one. However, upon reaching there, the staff at check in were quite rude with us. Throughout our stay, the staff was extremely slow in responding to requests and sometimes didn't even respond to the request we made. The food was also fairly sub-standard. The rooms were fairly clean but the linen didn't look clean and the bedsheet had holes in them.
Stayed in October 2024
Reviewed: September 29, 2024
Biju
Saudi ArabiaLocation is not fair, situated near crowdy and uncleaned street. Seems old hotel and there are issues related to at the whole parts including beds Even it is till 2nd floors, absence of elevator make it inconvenient Stayed 3 days, the BF menu was typical in all days, no varieties and so little boring , items were not arranged at the buffet area as it is getting consumed, so sometimes had to wait for the items As a 4 star rated hotel, is not up to the expectation.
Rooms are clean even there are issues related to old building Staff are good and supported as requestd
Stayed in September 2024
Reviewed: September 26, 2024
Pandey
India"I had a disappointing experience during my stay. The behavior of the staff, especially the front desk, was uncooperative. They were unresponsive to our concerns, and despite multiple requests, issues like the non-functional AC and a dirty, moisture-laden room with poor ventilation were not addressed. Additionally, breakfast was delayed, causing us to miss our scheduled time for the flight. The overall service did not meet basic hospitality standards."
Stayed in September 2024
Reviewed: September 23, 2024
Izabele
BrazilThe air conditioning was full of mold, the room looked like it hadn't been exposed to sunlight for years, and the receptionist allegedly cheated me twice. The first time I paid for the taxi in advance and arranged for them to pick me up at the train station, but my train was 10 minutes late and when I left the taxi wasn't there. It's worth noting that I'm a woman and was traveling alone at 10 pm. Another thing is that when it was time to pay for my dinner, they said the price was higher than what I had actually consumed, and when I showed them that I knew how much it was, they changed it without even apologizing. The service is very bad. I really wouldn't recommend it.
Is close to the airport. Only.
Stayed in September 2024
Reviewed: September 21, 2024
Hari
MalaysiaAll of it....how do booking.com choose their partners.....the hotel was smelly,not clean,dusty,
Nothing to like.....in the photos n review all was good.....on actual its all bad
Stayed in September 2024
Reviewed: September 18, 2024
Shubhankar
United Arab EmiratesAc, Staff is arrogant
Privacy
Stayed in August 2024
Reviewed: September 16, 2024
Bushra
IndiaBooked a superior triple room. But the photos and every other details are misleading.
Stayed in September 2024
Reviewed: September 16, 2024
Elwin
IndiaNishant was very unprofessional and rude with me. At the time of check-in he denied my room upgrade that I got from booking.com but because I am regular to the hotel and i know on which floor which rooms are there, I demanded what I deserve then he gave me the room. Unfortunately the geyser and the exhaust fan of the room were not working. When I told them they said they will get it fixed but nothing happened. Lastly at the time of checkout i wanted to settle my food bill I was denied the discount that was part of my booking upgrade. It wasn't a big amount and I paid in full but Nishant's behaviour was unacceptable. He told me that I can stay at a different property from next time If I have so much problem. So definitely NOT GOING BACK BECAUSE OF HIM. I HOPE THE MANAGEMENT TAKES THIS SERIOUSLY AND TEACH HIM SOME MANNERS.
I have been a regular guest for this hotel and I have always stayed here and left reviews because of the distance from the airport and the service I always got. but after my last experience I can say that IT WAS MY LAST STAY AT THIS HOTEL.
Stayed in September 2024
Reviewed: September 13, 2024
Truc
VietnamWith the premise of “checking your booking”, hotel took my phone and gave a 5 stars review on google. While the room and towel are dirty, broken light… hotel is creepy and not safe for family. No toilet paper! Staffs tried to charge extra money for food when we checked out. We stayed 1 night and ran away from hotel for airport literally. Don’t recommend to stay there! Don’t believe the rating on google!
Nothing
Stayed in September 2024
Reviewed: September 8, 2024
Mayank
IndiaAmenities was not good, dirty, no lift, not good location..
Staff was decent.
Stayed in September 2024
Reviewed: August 27, 2024
Harsh
IndiaWith a difference of just 2 hours of the check-in time, they charged additionally even though there were many rooms left. Also, the faculty was a bit rude. And the room was not clean with no good service.
Stayed in July 2024
Reviewed: August 25, 2024
Kamakamato
GermanyEverything else. The room bathroom and hotel in general are moldy and you can smell it. Food was bad (you can't bring outside food), and the towel they gave me was wet and stained. The bed was also damp. Furthermore, with the premise of "checking your booking" they take your phone and give themselves a 5 star review on google. Scammers
Proximity to airport
Stayed in August 2024
Reviewed: August 17, 2024
Akhil
IndiaRooms were leaking, too much traffic sound, manager was rude. 40 mins away from the airport
Stayed in August 2024
Reviewed: August 14, 2024
Anchit
IndiaVery good
Stayed in July 2024
Reviewed: August 14, 2024
Madhu
IndiaCleanliness is very poor and can see stain marks on bed spreads, sheets. Rooms look very shady and the receptionists try to give good ratings themselves while checking booking details on mobile, hence lot of good reviews. Do not fall for the trap. Not recommended for families/couples.
Stayed in August 2024
Reviewed: August 12, 2024
Awadhesh
IndiaNo power backup. Almost half of the night , we had to spend in dark, without fan/ac in hot weather of Delhi.
Stayed in August 2024
Reviewed: August 1, 2024
Hemraz
MauritiusHotel no aircondition, food very bad, room not as on photo.
nothing
Stayed in July 2024
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