See Above

i liked the location and i have no complane its batter then JW marriat Juha

Stayed in March 2025

The only downside for me is not super major : my first room service order was completely wrong, I mean I'm not super picky but come on. And it sounded like I was annoying whoever was on the phone with my requests... Not so great.

Smooth check in and check out, staff really responsive and friendly. Spotless room, bed sooo comfortable, swimming pool sort of hidden behind trees (so pretty). Great business stay. Special shoutout to Utsav :)

Stayed in March 2025

One of Surats top luxury hotels, this property boasts stunning grounds, attentive staff, and exceptional hospitality. The spacious, modern rooms are impeccably clean, offering a perfect space to relax and unwind. Located just 20 minutes from the shopping district, the hotel provides easy access to the city, with Uber making transportation hassle-free. An ideal choice for a comfortable and convenient stay A special mention to Hitesh for outstanding service.

Stayed in February 2025

it was great

it was a great stay. the staff took care of all our requests. thanks

Stayed in January 2025

Food was a little expensive.

A wonderful hotel, the best one I have stayed in Surat. Comfortable rooms and very clean!

Stayed in February 2025

Wonderful stay, great breakfast, comfy rooms, very attentive staff. Huge thanks to: Hemaben on reception - always smiling and ready to help. Monikaben our housekeeper - kept our rooms lovely. Vinod at breakfast - always making sure we have our chai topped up. Bidishaben at breakfast - always looking after us. And mr Afsar Ali - always welcoming us from our car with a smile and always helping us with our bags!

Stayed in February 2025

Queen bed was extended to a large double bed

Maintenance

Stayed in February 2025

There was an early morning celebration for Republic Day that woke us up.

The pool was lovely but very cold water.

Stayed in January 2025

I had no complains

The location of the property is perfect. The staff were courteous and helpful. Nilesh at the reception was exceptional. He was helpful and polite.

Stayed in February 2025

Not applicable

Very good,staff at restaurants are very friendly people.

Stayed in February 2025

Clean and staff were very good 👍

Stayed in February 2025

First room was dated and had issues but we were moved very quickly and with no fuss.

The staff were fantastic, housekeeping, restaurant and front desk. They could not do enough for you

Stayed in January 2025

When we booked the massage for both me and my wife, I specifically asked for me it should be man for massage not a women, the receptionist said no issues with that and we booked for a specific time. When, me and my wife came down, I was told it would be a lady doing the massage for me which was not acceptable and reiterated that I had specifically asked for a male to do the massage. I had to refuse, and was very disappointed as I was so looking forward to the massage, especially as I had a very tense last few days.

The staff were brilliant, the rooms were clean and everything within the room was kept spotless. Only comment I would have is that the walls and sides have seen some.damage due to luggage knocks which could Painted. One restaurant staff exceeded in duties and deserved and pat on the back from his management. Weldone young man.

Stayed in January 2025

Excellent service from all the staff and the food was amazing.

Stayed in December 2024

Nice friendly staff Ms Hiraini

Excellent property To stay and have fun

Stayed in January 2025

Nothing

Staff is really good, nice river facing room, located at the centre of city

Stayed in November 2024

This was a great hotel for our party of 20 people. It was comfortable and the food was amazing would highly recommend it

Stayed in December 2024

Excellent breakfast

Stayed in December 2024

Just fyi bathrooms are getting a bit mouldy on edges Service though is always excellent Cleanliness is top grade Good is excellent I wanted to use the spa during my stay It was my biggest regret that there was no male therapist Check in check out was swift Lifts was easy access Ambience was pleasing The security I found was very intruding I think once the staff knew we were guests there, they should have easy access Overall enjoyed my stay

Just fyi bathrooms are getting a bit mouldy on edges Service though is always excellent Cleanliness is top grade Good is excellent I wanted to use the spa during my stay It was my biggest regret that there was no male therapist Check in check out was swift Lifts was easy access Ambience was pleasing The security I found was very intruding I think once the staff knew we were guests there, they should have easy access Overall enjoyed my stay

Stayed in December 2024

More Asian breakfast varieties

Breakfast have many varieties, like the masala dosa.

Stayed in December 2024

Friendly and warm service from all. The food was great with a variety of options.

Stayed in December 2024

NA

Very clean with beautiful view. Staff were very professional and polite.

Stayed in November 2024

Everything was just fine

The breakfast buffet was very good with a wide variety of choices. The staff was always very courteous and helpful

Stayed in November 2024

Staff at the hotel is exceptionally friendly and helpful. Amazing vibe and great food .

Stayed in September 2024