Excellent hospitality provided and felt good. one of the best place to stay in Mumbai. Friendly, accommodating staff, willing to help with a smile.

Stayed in October 2024

Room was neat and clean the pool was good we enjoyed there.Reception was very helpfull guided us very well for near by places how to visit with fast mode of transport the restaurant also had nice food.

Stayed in September 2024

nothing was there to dislike.

It's amazing hotel. Everything layout awesomely. Just wow look all through the hotel.. Reception staff soo kind and helpful in everything. Locationi isvery good.everything near. Food is soo testy its like licking ur fingers.

Stayed in September 2024

We paid the full amount for our stay and we also paid for an extra bed, but still we received a broken mattress. I think it was used for the workers and it stincked lot. One of the members had a serious back pain where we had to pay extra for the treatment. Managers names are: Kadil and Munawar This hotel deserves good managers who respect customers. I hope the owner looks at the review and takes some action.

Staff was helpful but managers were really rude

Stayed in September 2024

I have booked executive suite. It was very spacious and well maintained. Staff is very helpful. Food was great. Location is safe and good. Very comfortable stay.

Stayed in September 2024

Large room and clean. Lots of facilities like swimming pool, pool table and tons of space. House serving good. Lovely location with cool breeze. Staff was very nice and always there to help. Place was at a very good price and would recommend.

Excellet service the staff at this hotel were incredible welcoming and helping through our stay neat and clean room with all aminities I entered bathroom was also very neat and clean .i'll recemond for my friends also.

Stayed in August 2024

No Club's own Parking

Amenities in Room, Hygiene, Cleaning, Staff/Boys of House Keeping and Hotel Staff.

Stayed in September 2024

all the stay was very good

nice ambiemce good location staff was very helpfull neat and clean room enjoyed the pool

Stayed in September 2024

The hotel had enough time from my booking to inform me that there will be big building work taking place. We arrived to find from 8am to 6pm drilling and banging on the tiles stairs. There was no stairs to used only lift. All the old tiles was bagged off and laying around. On arrival the staffs were all sleeping in the lobby had to tap one to get my attention. Then he asked for the balance payment with telling me about the building work or noise. However it was late we had a long flight just needed to sleep. So we paid and went to bed only to be woken up by builders drilling and hammering just under out room. Also we couldn't use the pool because it is for the club that pay for swimming lessons. We weren't told that either. The hotel is situated through a ally way full having to use a back entrance. The rooms were ok but not sound proof it's situated on the 3rd floor of an old run down building. One morning I walked into a puddle of fishy water the tank brok and flood the whole place out. The Manager is very rude and the staffs not friendly not helpful. None speak any English except for the reception. Very hard to communicate. You have to keep asking for towels soap and to have the room clean. The price of the room is definitely not worth what you get. We had to leave the hotel one week early and booked to go Goa instead because of the noise and area was like a mad house or something out of Walking dead. The hotel just wanted our money they could have inform us about all this before we arrived but they try to trick us but the following day I told them I am not happy and will be leaving as soon as I can get half my refund for the next week. As I was staying there for two weeks. However they agreed to refund me one week money and then we left. It was like begging for my own money everyday texting and asking.

There was nothing to like about this hotel 😭

Stayed in September 2024

Wrong rooms allocated, did not cater for the number of guests booked for. On numerous times complaining extra mattress then provided on floor!!!!In both rooms all dirty, stained, offensive smelly pillows and bedding. Not changed on request to acceptable standard. Pillows covered with additional damp stained covers. Extensive building work started on morning of arrival no pre warning prior to booking or arrival. Entire marvel staircase taken up. Noise of work was unbearable. Very dangerous trying to get up and down to room. No alternative access routes available.

Nothing! Worst hotel ever seen.

Stayed in August 2024

No swimming pool access. Swimming pool only for members.lot of restrictions to use swimming pool.need to wear cap and tight shorts for swimming and available on rent at pool side.How it can be hygienic to use shorts and cap used by others.

Value for money. Staff very supportive.rooms are neat and clean.specially Mr.Munawar is a very professional and supportive person.i enjoyed my stay with family here.it would be my regular rest place now onwards. Will definitely stay here only when ever I visit Mumbai.

Stayed in September 2024

I am extremely upset and disappointed to write this review. I raised a complaint about a member of staff at the fron desk, on 14th August 2024. They harassed me. I asked the staff member for a lady's spa to go out for massage to relax, they made a joke saying they would give me one. I shrugged it off and said no, can you message me the details. They then sent a message to me using the company's number on WhatsApp offering their mobile number to give one in my room only. As soon as I said do not message me anymore, they tried to delete the messages. I screenshotted everything, and I have never felt so upset and this is the first holiday alone I have done. I was nervous and did not feel safe and spent a lot of time in my room. I asked for a refund from the point this incident happened and higher management/owner has not taken this seriously and have not processed this refund. I would not recommend staying here and has completely ruined my holiday.

Stayed in August 2024

Rooms aren’t serviced at all and I stayed for 4 nights. You only get half a roll of toilet paper as well. The facility is a gym and swimming pool facility for the locals and to be honest isn’t a hotel. The facility was ok for me as I travelled alone for medical procedure but I wouldn’t recommend it for a family or a couple travelling.

Big rooms

Stayed in August 2024

We couldn't take our car near main entrance and need more choice for breakfast.

Service was good Rooms were very clean

Stayed in July 2024

Everything , firstly it’s a public swimming pool , so you can’t enter in the hottest times of the day 12-3 It’s in a refurb so they start banging at 7am Room was filthy Public areas filthy Common areas filthy

Good location

Stayed in August 2024

The lift area was dirty and looked like im entering a shady lodge, no view and small windows

Room was decent and clean

Stayed in August 2024

We have a great experience there. The service was excellent. The staff is very helpful and friendly. Really impressed and definitely recommending my friends.

Stayed in July 2024

There were no fan..it was too hot even in the night with ac on ..

Room..

Stayed in July 2024

I recently stayed at Home2 Renaissance Club and was quite disappointed with my experience. This hotel is advertised as a 4-star establishment, but it falls short in several areas. Firstly, the gym and pool are open to the public and not exclusively for hotel guests. This made it difficult to enjoy these facilities without overcrowding. The hotel restaurant only opens at 7 PM, which is inconvenient if you want to have an early dinner or need food at other times. Additionally, the room service is inadequate, with limited options and slow service. The most distressing aspect of my stay was seeing 14-15 year old kids working as waiters and providing room service. This is unacceptable and heartbreaking. Overall, I would not recommend this hotel as a 4-star accommodation. It needs significant improvements in its services and amenities to meet the standard it claims.

Stayed in May 2024

It was very pleasant stay. Beautiful clean room, huge pool, kind staff 🙂 and very helpful. I would come again for sure 🙏🏽.

Stayed in May 2024

Food facility is not upto the mark. In breakfast there was very few options.

The room ambience. Calm location

Stayed in May 2024

Good staff & location.

Stayed in March 2024

Poha was a delicacy in Mumbai

Stayed in April 2024

Staff needs to be more patient

Property is good but staff were so bad Main problem here is language barrier they don’t understand English so it’s very hard.

Stayed in April 2024

Washrooms

Swimming Pool

Stayed in April 2024