Location is quite far from all the action. The pool area was a bit underwhelming, no pool bar. The rooms are furnished not as nicely as the common areas.

Really beaufiful hotel, vibing with the Jaipur style that you see in Hawa Mahal or Amber Fort. Bathrooms are bomb. Food was great, the breakfast and dinner options very tasty and plentiful. Gulshan and Jeethendra at the restaurant did a great job waiting tables. Generally speaking everyone is trying their best and provide great service, we felt cared for.

Stayed in May 2023

Amazing property Wonderful staff Decent food

Stayed in May 2023

excellent

Stayed in March 2023

Washroom shower in our room no.3304 needs to be repaired immediately.

On both the days we had delicious breakfast at Hyatt. I would specifically mention that Mr.Danish was exceptionally active and performed his duties brilliantly for the guests. Thanks for the most luxurious and comfortable hospitality.

Stayed in May 2023

Beautiful majestic property. luxurious rooms. big swimming pool, gym and spa. awesome food and options of numerous cafe and restaurants inside the hotel. had a gala time.

Stayed in May 2023

All is well

The stay was superb !! Comfortable & enjoyable !! Staff was courteous and generous, ready to help. !! Special mention of Tejaswi who went out of her way & Mr Gaurav .

Stayed in May 2023

Nothing

Interior and exterior both

Stayed in May 2023

Everything - such a clean, professional and friendly hotel - exactly as the photos portrayed. It's new so everything is clean, tidy and well-kept, but its been designed in a way that's user friendly, beautiful, and fitting for the region. The rooms were perfect - large, comfortable and the bathrooms were spotless - so beautiful. The communal areas incl. gardens, lobbies and corridors were equally well kept and beautiful.

Stayed in April 2023

distance from the city center

cleanliness. facilities. the staff In particular, Jeetendra at the restaurant was really helpful and courteous at the time of buffet breakfast.

Stayed in April 2023

The rooms weren't as spacious and designed as the online images suggested. The room we booked for turned out to be very small and closely set In a very narrow space comparatively. There was hardly any space between the walls and the furniture. The room seems like it ended as soon as we opened the door to enter.Everything was surprisingly congested and everything felt like pushed against each other in the room ,without enough space. The hotel staff was very supportive to help us shift in other room of an acceptable room size .

The staff was cooperative and courteous. The meal buffet was thoughtfully designed to cater continental and Rajasthani cuisine lovers. The overall look and feel of the grand palace inside out was stunning.

Stayed in April 2023

Few hiccups at the start; but the hospitality more than made up for it. Super friendly and helpful staff

Stayed in April 2023

Smoking is injurious to health but if you are an occasional/regular smoker then be prepared to walk across the sprawling property near the entrance to find a proper disposal bin else walk out of the spa area and use the area before the pool or up on the terrace near the fine dining areas. Upon finishing just feel free to litter around on the floor. Forget about using the cigar lounge - it's just an area inside by the bar to check out the cigar and wine collection. Valet service while checking out needs improvement. Road accessibility leading up to the property is horrible, to say the least, especially while following Google Maps as you will find access roads and streets full of giant craters and open manholes. May God help you if you are in the vicinity after sunset. Poor lighting, poor signage, etc. The property needs to work on all these aspects with the city administration.

The breakfast spread was very good. Jeetendra at the dining hall was an exceptional guy! The assigned room was comfortable, the check-in process was quick and efficient especially since we reached late at night. The property has got a good heritage plus a contemporary setting. The exterior of the hotel is a sight to see. The room is nothing out of the blue considering all Hyatt properties look similar. The bathroom was certainly well stocked. Privacy on the floor was satisfactory. Good property to stay at a little outside Jaipur city center but only for short durations.

Stayed in April 2023

Check in staff would benefit from more training. Concierge was unable to help us efficiently Breakfast buffet choice was limited

Beautiful grounds and architecture of the hotel Courteous staff

Stayed in March 2023

The bedsheet was little stained and the blanket had a blood spot on the fold which anyone could miss easily in spotting

We loved the hospitality... the breakfast was good, lots of varieties to choose from. We enjoyed having dinner at the North Club on our Anniversary on 13th April, including the chocolate cake made for us. The rooms were lovely, spacious, the courtyard was beautiful, with high tea and live sarangi being played by a very talented boy Danish. We enjoyed the pool in the evening, the extra curricular activities like archery, sand bag throwing, darts, etc. The main lobby is stunningly beautiful and very inviting and wherever we went in the property corridors it was refreshing with awesome fragrances for the senses. We would like to specially thank few people who looked after us well: 1. Breakfast @ Shrot - Danish, Jeetendra, Sunita 2. North Club & Royal Bakery - Prithvi, Gautam, Praveen

Stayed in April 2023

staff is inefficient during breakfast. Was mixing up orders and the breakfast was sub par with no non veg options.

the location and beautiful heritage culture.

Stayed in April 2023

There was nothing not to like. Everything was great.

Great place. Amazing customer service. Ambiance was awesome.

Stayed in April 2023

everything was great

amazing place, amazing customer service.

Stayed in April 2023

You need better quality toothpicks in your restaurants. The one I used, splintered in my mouth.

Everything was just superb - a particular shout out to Sunita and Jeetendra at Shrot and Ritesh at North Club. The food was incredible. Loved the evening tea and sherbet service!

Stayed in March 2023

Unfortunately the location is very remote and not very pleasant.

I was an absolute pleasure to stay in this hotel. the staff is exceptionally friendly and helpful, the buildings and interiors and breathtakingly beautiful. everything (from the sound concept to the scents and the breakfast buffet) is so well thought-through that it makes you want to stay forever.

Stayed in April 2023

Location and facilities Wow but the local Rajasthan curries were incredible soooo delicious The food in both restaurants was amazing The staff were the most helpful and friendliest I’ve every come across particularly Danish who kept us satisfied with lots of good coffee.

Stayed in March 2023

Liked everything

Amazing choice for breakfast and good value for money, Kids activities were a bonus

Stayed in March 2023

Everything about the hotel was awesome. The location is a little far off from the main city and there are not many things to do in the neighbourhood. That’s not a dealbreaker if you are willing to hire a car and reach your destinations with 20-30 mins of drive.

Extremely helpful, professional and courteous staff. The highlight of our stay here. Everyone from the front desk, bellboys, car drivers etc., were very professional and service-oriented.

Stayed in March 2023

Our room request could have been handled a bit better.

Food was excellent. Very friendly staff at the restaurant. Yuvraj and Jeetendra were very good.

Stayed in March 2023

everything was perfect and specially the staff.

Stayed in March 2023

This Hotel obviously does a very big business in Weddings, and is a very elegant venue. However, I'm not sure how many international visitors they get, and hence they didn't quite meet expectations in some regards. For example, when we went to the in-house Restaurant our first evening we stood for about five (5) minutes waiting to be approached and seated - with staff sometimes walking past us. In that time we noticed other guests walking in and just taking any table that suited them, but definitely the custom of most international visitors would be to wait to be seated. It seems a small complaint, but it was more than a little annoying that the staff didn't acknowledge us waiting at the entry. Not really what we expected from a Hyatt Regency. Once seated we were well looked after, but it was just a "niggle" at the end of our day. Aside from that we had a very nice stay, with comfortable rooms and excellent amenities, and especially enjoyed our few drinks in the bar with the very well trained bar staff, with some interesting cocktails on offer.

Very nice hotel, generally in very good condition. The Bar staff were very professional, but the restaurant staff, while friendly and polite and trying very hard ... weren't quite trained to the standard expected.

Stayed in February 2023