Nothing

Food

Stayed in March 2024

Front Office team very accommodating, staff in the bar and restaurant very friendly

Stayed in March 2024

First day we been there is plug not working second is Lokm is no battery is no work. Somebody come Repair to 1 hour faster. My block is not working. Somebody said also Electronic

Stayed in February 2024

Lack of lifts.

Spacious rooms, beautiful room decor and property landscaping and architecture. Staff were very friendly and overall experience was good.

Stayed in February 2024

Lack of communication prior to the trip, I would have made more bookings sooner if they were responsive on Booking.

Excellent service, from doorman to staff who organized birthday decor in the room as requested Luxurious rooms, easy connecting rooms Great options for food on site

Stayed in February 2024

We had a one night stay and asked twice in advance via booking. com to book a driver for transfer to next hotel but got no response (mail was delivered). On arrival they had no record of this. They did then organise it but price was very high.

They gave us an upgrade to a suite, which was a nice surprise although I am glad we did not pay for this as it was rather drab/spartan and there was no welcome pack (unlike better value Jaypee Vasant suite where we stayed in Delhi last week) Staff were very pleasant and helpful.

Stayed in February 2024

Royal, comfortable, unforgettable. Beautiful room. Everything was fabulous

Stayed in January 2024

N/A

The staff and fantastic, attentive and helpful, the breakfast was excellent, very comfortable rooms, just a really nice one night stay

Stayed in February 2024

A very small thing but there was only one chair in the room

Excellent hospitality, whether it is room service or the staff at the restaurant every one was so welcoming Special mention to rohit bheem and vikrant at noorbano Thanks again for a wonderful stay

Stayed in January 2024

Made a reservation at Reception for Massage at Spa for the next day. To my Surprise nobody knew anything about the Reservation. Was disappointed and wish that the communication gets better.

Great Location, spacious Rooms. Friendly Staff

Stayed in January 2024

Very slow service levels. Some staff members were unhelpful and non attending.

The food was v good in all places - room service, peshawri and at Breakfast.

Stayed in January 2024

Lovely welcoming staff and comfortable rooms. The breakfasts were a great start to the day.

Stayed in January 2024

Breakfast

Property

Stayed in January 2024

Great, beautiful Place with wonderful friendly staff.

Stayed in January 2024

The front desk wasn’t so accommodating upon our check-in. I clarified why the rate we have is different from the rate booking dot com gave us, he wasn’t so nice in explaining it. NO HEATER. It was winter and cold but whole hotel doesn’t have heating system. Not what i expected from this level of accommodation. Breakfast area was super cold

The proximity from the Taj Mahal makes it convenient to visit the place. Lovely classic rooms and very good restaurant.

Stayed in January 2024

The staff were useless. None of them knew what was going on. They constantly challenged us for what was and was not included in our bookings. Frankly it’s the reason I will never stay in your group of hotels again. Disgusted.

Nothing.

Stayed in January 2024

The pool needs to be heated

We liked the breakfast, the location & service

Stayed in January 2024

Nothing really! Our room wasn’t ready until 3 PM for check in, which would have been nice if it was ready. Apart from that, nothing really.

The ambience, the decor, Peshavari, view from our room, service… everything!

Stayed in January 2024

Service was very poor. Especially morning breakfast served in room.

Location near Taj

Stayed in December 2023

Nothing

Beautiful architecture, great restaurants, and very polite, kind and helpful staff! It was my parents’ 25 wedding anniversary and they helped out by decorating the room and also preparing an eggless cake! Lastly the property is also very dedicated to being eco friendly. Special mention to Ms. Firdaus for managing the room decoration, and to Mr. Vivek and Mr. Mubin in the Pehawari restaurant for a delightful dinner and the beautiful cake.

Stayed in December 2023

- Worst Indian food, be aware that the food here isn’t authentic and one should rather eat outside instead of eating their super expensive and tasteless food. - Inexperienced staff specially at the reception resulted in poor communication and service. Delay in receiving the rooms upon Checkin. - Overall felt like an average 3 star hotel, and this property is highly overrated.

- Spacious and clean rooms. - Most of the staff is genuine and eager to help.

Stayed in December 2023

Did not give us the room we booked well in advance and the dinner buffet left all my guests sick the next day. Every single one of them.

Stayed in November 2023

That we couldn't stay longer :)

The breakfast/dining staff were EXCELLENT throughout our 3-night stay (15-18 November). My husband's hands shake badly and they were so kind and helpful at all times and always noticed when he needed help. We would also like to thank Mr Singh on the Travel Desk for his exceptional service.

Stayed in November 2023

Room air condition is very chilled despite switching off it was still very chill . One of our family member got fever because of this

Cleanliness, Location and very polite staff especially Jonny.

Stayed in November 2023

Nothing in particular

Excellent 5 star property

Stayed in October 2023