No balcony

Lobby

Stayed in March 2025

It is an outdated property and with poor service .

.only breakfast.

Stayed in February 2025

The first floor rooms were not my favourite but when we changed rooms to a few floors above - its was SUPERB!! Clean, spacious and comfortable

The restaurant is AMAZING!!!!!!!!!! The duty managers Jiten and the night manager were amazing - thank you for being so kind!

Stayed in February 2025

Amenities: At one point, the hotel ran out of towels for several hours, which was highly inconvenient. The shower in the washroom had malfunction, and the hotel did not react on it.

I would like to share my experience during my recent stay at your hotel. Unfortunately, it fell significantly short of the standards expected from a 5-star establishment. Rooms: The room was not up to the expected standard. It was dusty, had an unpleasant odor, and required recleaning. I had to request room service to address these issues. Breakfast: Despite being part of a third-party booking, I was disappointed to find that breakfast was not included or provided, which was unexpected. Service: While the general staff were friendly and approachable, the day floor manager was notably unfriendly and unaccommodating. This was particularly disappointing given the level of service expected from a luxury hotel. Overall, my experience was far from satisfactory, and I left feeling very disappointed. I hope these points can be addressed to improve the experience for future guests.

Stayed in February 2025

Staff

Nothing

Stayed in February 2025

Worn out mattress & bedsheets. Worn out towels, hand towels. Worst functioning of taps in the washroom. Rust-laden frames. Broken wooden floor. Poor wifi. Poor quality tea kettle. Repair work noise from 7 am till 8 pm. Not a very lavish breakfast.

Except location nothing else was good about the hotel.

Stayed in February 2025

Need little better upkeep of bathrooms and TVs etc

Stayed in February 2025

Everything

Absolutely everything 🙌 it was absolutely fantastic I cannot recommend it enough 👍 If you come to New Delhi it’s the place to stay

Stayed in February 2025

The staff's behavior was highly unprofessional. Despite clearly informing them via call and email—before making the payment—that I would be staying with my wife to celebrate her birthday, they failed to mention any additional charges. Due to a mistake on Booking.com, the reservation was marked for one person instead of two, yet they made no effort to clarify this in advance. The worst part was their incessant calls—both on my mobile and the room's landline—demanding extra payment immediately after check-in. Not only did they charge separately for the stay, but they also insisted on additional fees for breakfast, making the experience extremely frustrating and disappointing.

Food was good.

Stayed in January 2025

Front desk staff were not so friendly, a bit wore out fittings , and the swimming pool closed. Also the late check in check out mentioned on booking.com is based on available

Location is great, easy check in and good breakfast options

Stayed in January 2025

Nothing not to like

Love this hotel, location & breakfast & food really good, 3rd visit & definitely will be back

Stayed in January 2025

Hospitality was too good

Stayed in January 2025

Best

Best

Stayed in November 2024

Everything was good

It was location which attracted me

Stayed in January 2025

Old

Location

Stayed in January 2025

1. Hotel was not updated about changes done and approved on Booking and charged me much more amount. When pointed were first adamant, after realising mistake promised to refund at the time of checkout, but failed to keep the word and now promised to refund online, I'm waiting. 2. My Room was 612, throughout stay one loud noise of some machine or motor was continuously disturbing, despite complaint no action was taken neither room was changed. I was not able to take sound sleep. 3. The toilet seat ring was broken. 4. Washbasin was chocked. 5. It took 25 minutes to get coffee and tea at the time of breakfast though restaurant was empty. 6. Towels were not fresh and quite rough.

Location

Stayed in December 2024

Old rooms very bad. Moved to new room after complaining about condition of the old rooms. Cleanliness an issue. Dust layers under the beds. Leakage in bathroom

Newly refurbished rooms are in good condition Food in Indian restaurant was good

Stayed in December 2024

The expectation of a 5 star was not met. When I checked in bedsheets has blood stains. Water clogging issue in the sink and shower. Cockroach in the bathroom. Mentioned it to the hotel but this was unacceptable from the brand name. Looked like 2 star hotel housekeeping and sanitization.

Good breakfast. Staff cordial and good Location

Stayed in December 2024

One sauna session was complimentary, which I was not told during my stay.😕

Location and food

Stayed in December 2024

poor breakfast, not worth its money. dirty bathroom. cockroaches in the restaurant.

Stayed in December 2024

Fungus in the kettle Mosquitos Burnt cigarette marks Very bad room and bathroom All old fashioned un cleaned poor quality

Nothing Poor quality Mosquitos Fungus in the kettle

Stayed in December 2024

Management are cheater and it is very dirty!

The Hotel positioning itself as 5 star but its very dirty. All bathroom appliances are rusted and leak. Cockroaches are in the restaurant downstairs! level of hygiene is below zero. Also hotel management are cheaters, I was forced to leave one night before the booking dates, they charged me and refuse to refund with thousand of stupid reasons. Very bad experience with this hotel, will never recommend to stay there.

Stayed in November 2024

very bad service, I had opted for single bed. I was provided joint bed. it was very difficult to sleep on two joined beds. no facilities provided which were mentioned.

Stayed in November 2024

None

Location

Stayed in October 2024

N/A

Good service

Stayed in September 2024