Reviews of Hotel Viva Palace By OPO This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
IGI Road, 110037 New Delhi, India
#667 of 1,330 hotels in New Delhi
Guests' ChoiceReview Score
Based on 40 hotel reviews
7.0Score breakdown
-
Cleanliness
7.5
-
Comfort
7.3
-
Location
8.1
-
Facilities
7.2
-
Staff
8.4
-
Value for money
7.2
-
Free Wifi
7.5
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
-
Reviewed: November 12, 2024
Davedd
United Kingdom9 Reviews1 helpful vote8.0“Will stay again.”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 2 nights
Entry into hotel for elderly or disabled person was difficult as no banister or lift at entrance. No quiet sign to inform visitors to be keep noise low at night/early morning. Lift doors could do with a clean.
Staff were very flexible with my requirements (check-in, breakfast), and listened to feedback and suggestions. Very fast internet, hot water, beauticians just in front of hotel. Aerocity not very far.
Stayed in November 2024
-
Reviewed: December 28, 2023
Gagandeep
India4 Reviews1 helpful vote7.0“Decent”- • Business trip
- • Solo traveler
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Parking shortage
Airport connectivity
Stayed in November 2023
-
Reviewed: November 16, 2023
Singh
India3 Reviews8.0“Nice and Safe.....”- • Business trip
- • Solo traveler
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The stay was good the room were very spacious considering staying two people. They have in house restaurant. Tea coffee maker is available in room . I will definitely recommend this hotel to my Friends and family.
Stayed in November 2023
-
Reviewed: April 10, 2025
Ks
India2 Reviews10Exceptional- • Business trip
- • Solo traveler
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
I extremely like this hotel didn’t founded anything wrong
Everything is good
Stayed in April 2025
-
Reviewed: September 13, 2024
Vansh
India7 Reviews10Exceptional- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Food was good.Property is outstanding,value for money, food is very nice.Location is very good,Staff is very cooperative.
Stayed in August 2024
-
Reviewed: August 27, 2024
Moolchand
India3 Reviews10Exceptional- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The stay was lovely, loved the breakfast which was included.The place was clean and very close to the Airocity metro station.Enjoyed the stay.
Stayed in August 2024
-
Reviewed: August 15, 2024
Daud
India11 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
This is very new property.Beautiful hotels in Delhi and good location this hotel and best market in this hotel area good services in this hotel.Staff is very helpful.
Stayed in August 2024
-
Reviewed: February 18, 2024
Rahul
Poland5 Reviews3 helpful votes2.0“Bad experience at this price.”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
It’s not worthy at this price. Bed sheet are not clean and blanket are stink. Cups are broken and no cells in television remote and no AC remote in the room
Location only
Stayed in February 2024
-
Reviewed: January 25, 2024
Joseph
India2 Reviews10Exceptional- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Amazing hospitality. The staff are always ready to help and serve you. The rooms are super clean and hassles getting in room dining services. Quick checkin and checkout.. fantastic food, clean rooms. Meet every expectations amazing experience.. I m really happy with my stay..
Stayed in January 2024
-
Reviewed: January 14, 2024
Balaji
Abkhazia, Georgia9 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Good hotel to Stay while visiting Delhi really good food with an attractive menu. Rooms are spacious enough clean neat and tidy. Good hotel for family stay.
Stayed in December 2023
-
Reviewed: January 4, 2024
Sakshi
Abkhazia, Georgia13 Reviews10Exceptional- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
I loved the whole experience and stay at Hotel Viva they upgraded my room without any extra charge hotel is well maintained rooms are neat and tidy with good wifi. Will visit again soon.
Stayed in December 2023
-
Reviewed: December 28, 2023
Barbie
Abkhazia, Georgia3 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Amazing food. Nice customer service and good variety near and clean room I had a great experience and felt quite safe in Delhi. The hotel offered comfortable accommodation and decent room.
Stayed in December 2023
-
Reviewed: December 24, 2023
Mostafa
Egypt16 Reviews11 helpful votes1.0“0 Experience, 0 Hosting, 0 cleaning”- • Leisure trip
- • Solo traveler
- • Superior Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
The attitude of the Customer service, cockroach 🪳, the towers was very dirty, and the bad as well, and the housekeeper went inside my room by his shoes I don't know how come, they don't know anything about the hosting.
I didn't like anything, very bad service, very bad stuff, everything was so dirty and they are making good reviews by their friends.. I will never visit India again because this bad experience.
Stayed in December 2023
-
Reviewed: December 21, 2023
Lama
Abkhazia, Georgia5 Reviews10“Value for money”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
I like how the staff accommodate the visitor as you will feel that they are genuine happy to see you. The rooms are spacious enough. Worth the time and value for money.
Stayed in December 2023
-
Reviewed: December 18, 2023
Sakshi
Abkhazia, Georgia13 Reviews10Exceptional- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
A lovely place.. the food was delicious and the spread was too good.. the staff was extremely courteous, cooperative and so professional incredibly friendly and attentive, ensuring all my needs were met.. Spacious rooms and comfy beds.. I had outstanding experience.. pleasant feel will give this property..
Stayed in December 2023
-
Reviewed: December 18, 2023
Bhatia
India5 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The hotel is in prime location and helpful for Air travelers that want to stay near airport. It's very easily accessible rooms are neat and tidy. would like to visit again soon.
Stayed in December 2023
-
Reviewed: December 14, 2023
Bhatia
India5 Reviews9.0“Nice and Safe for Family”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Good place to chill and enjoy with your family. Location is also good and staff is so polite and we'll mannered food service is also of best quality. Best for Air travelers.
Stayed in November 2023
-
Reviewed: December 11, 2023
Sanj
United Kingdom2 Reviews6 helpful votes3.0“Stay away from this hotel”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
I booked 2 rooms and got charged for 3, they tried to say we didn't include breakfast when it was , even though we didn't have it after going into the dining area.
Stay away , the hotel is not as mentioned on any site, the rooms are out dated , smelling towels ,dirty bed sheets , the food was terrible,I wouldn't stay in this hotel again don't waste your money.
Stayed in December 2023
-
Reviewed: December 9, 2023
Anmol
Saudi Arabia1 review4 helpful votes2.0Very Poor- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Rooms. Damone’s smell in the room. AC issue
The property from outside looks good but the rooms have dampness
Stayed in December 2023
-
Reviewed: November 15, 2023
Lama
Abkhazia, Georgia5 Reviews9.0“Great Hospitality”- • Business trip
- • Solo traveler
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Last week I spent 1 day at this hotel with my family I had a great experience checkin and checkout process was smooth, room cleaning staff hospitality all was great. I will visit again soon.
Stayed in November 2023
-
Reviewed: November 9, 2023
Joshi
Abkhazia, Georgia10 Reviews1 helpful vote9.0Wonderful- • Business trip
- • Solo traveler
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Everything was great and the management was wonderful.. The staff was really very cooperative throughout the stay.. The accomodation was so good everything was clean and tidy.. The rooms were also well maintained and the service was really good...
Stayed in November 2023
-
Reviewed: January 7, 2025
Maria
Spain27 Reviews1 helpful vote8.0Very Good- • Solo traveler
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in December 2024
-
Reviewed: January 1, 2025
Alok
India3 Reviews6.0Pleasant- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in January 2025
-
Reviewed: December 14, 2024
Khalid
Qatar34 Reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in December 2024
Showing 1 - 25
