Lot of commotion around the corridors. Housekeeping needs to maintain some peace around the rooms.

Great location. Lots of things to do close to the hotel. Good rooms good food

Stayed in March 2025

The staff were excellent. Nothing was a problem. They were welcoming and most attentive.

Stayed in March 2025

Had to wait outside for a long time to get my car back whenever I went out. They do social gatherings, parties, receptions, and wedding parties at this hotel too, but the problem is that it becomes so noisy and crowdy that it feels you are somewhere in a playground where everyone is shouting. Problem is that these type of gatherings brings loads of crowd so in my opinion they should have another entrance just for this as it becomes hard to pass theough the entrance exit door. Secondly, they never gave me my receipt of the final bills that I paid when checked out. The room has a wooden floor, but there were a few big stains on them. It was expensive if you compare with the value of service given..

Cleanliness, location nd bedrooms were spacious..

Stayed in February 2025

N/A

The staff

Stayed in February 2025

Room needs maintenance. Exposed electric cables in the wardrobes. Bathroom in poor state of maintenence.

Staff were excellent. Very freindly and efficient.

Stayed in January 2025

Hair Dryer doesn't work

Stayed in December 2024

Breakfast time is a chaos , can manage better

Great location

Stayed in December 2024

Value for money, it was expensive

Stayed in December 2024

There was a loud thumping sound coming from the floor above - like someone was dancing. It was quite loud and continued on till 1 am which impacted our sleep. We called twice to report it but nothing was done. A bit annoyed with that.

Great location, very clean, good service overall. The beds were comfy and staff was very polite.

Stayed in September 2024

Poor bar only a brewery type of set up and quite limited in selection. I was double charged for my room at check out and had a lot of difficulty getting this sorted out

Very nice bedroom comfortable clean and all of the amenities expected from a JW Marriott. Food was good

Stayed in October 2024

I had paid extra for an early check in, in order to get some much needed sleep after three flights, however I was awakened within 2-3 hours by a noisy jet wash hose outside my window (I assume someone was cleaning the building or windows), as such I couldn’t get back to sleep, which was very disappointing and frustrating. Update: Prompt contact from Ishvi Tandon (Assistant Front Office Manager) to apologise, offer refund of early check-in cost and assure me of an exceptional experience on my next stay at this hotel - Very good customer service 👏

The hotel was beautiful, supported by great staff, food and facilities.

Stayed in September 2024

No negative observations

The friendly and attentive staff was the highlight of my stay - right from the reception to housekeeping to the restaurants.... everyone made a concious effort to make me feel welcome and make my stay comfortable. I must make a special mention of the housekeeping staff, Subal, who left a handwritten note for me, inviting me to reach out in case I needed anything else to be taken care of. That was very thoughtful and sweet !

Stayed in September 2024

One thing is parking issues. It takes us half an hour to get our car from valley person. There is no proper arrangement of getting car and bringing cars, there is a big chaos. Everyone is waiting for their cars for about half an hour on Saturday night. This one thing is not good otherwise everything in property is perfect, likes this one in chandigarh the most.

Beautiful and clean

Stayed in September 2024

Room were very clean and Breakfast was amazing.

Stayed in July 2024

The buffet!

Gym, pool and the rooms, Saffron

Stayed in July 2024

All facilities are available, it's wonderful stay here, quick service of staff..like it very much

Stayed in July 2024

Everything was good.

It’s in the heart of the city. Secondly the chicken Hakka noodles were so sumptuous and delicious. The taste I had 34 years ago and after that I didn’t find anywhere throughout India. It was the same authentic taste. Never ever lose this chef who made chicken Hakka noodles for us.

Stayed in July 2024

Good sucks in Indian food restaurant at M level

Stayed in June 2024

Call it my bad luck , but I left my sunglasses in the car and left it for parking only to not find them the very next day. As for the hotel, it does not have a play room for kids and I found the pool to be a bit small.

Food taste and spread is great. Rooms are spacious and offers a cozy and comfortable ambience.

Stayed in June 2024

Pillows

Well maintained, newly renovated, good food options, staff’s efficient and nest behaviour (Ishvi) from front desk

Stayed in June 2024

No complaints

Food variety was very good and tasty

Stayed in June 2024

Food need to improve more

Location and room are big

Stayed in May 2024

Perhaps our request for a late checkout should have been dealt with more courteously.

Stayed in May 2024

It was good

Stayed in March 2024