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  5. Reviews of Krishna Palace - A Heritage Hotel

Reviews of Krishna Palace - A Heritage Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

E-26 Durga Marg, Bani Park, Jaipur, Bani Park, 302016 Jaipur, India

#231 of 488 hotels in Jaipur

Guests' Choice

Review Score

Based on 540 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.4

  • Location

    8.1

  • Facilities

    7.1

  • Staff

    7.8

  • Value for money

    7.4

  • Free Wifi

    7.3

Verified guest reviews from real Bookers

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Showing 151 - 175

  • Reviewed: March 9, 2024

    10
    I have been coming only to this hotel in Jaipur for five years. I have been here more than 30 times.
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room Non AC
    • Stayed 4 nights

    Sometimes guests bang on the door during the night or talk loudly on the phone in the hallway.

    Friendly staff, large rooms, beautifully decorated walls, freshly painted doors, beautiful Rajasthani style decorations, beautifully lit facility at night.

    Stayed in March 2024

  • Reviewed: March 9, 2024

    10
    Friendly staff, large rooms, clean bathroom and bedding, delicious food, reasonable prices.
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room Non AC
    • Stayed 2 nights

    Sometimes hotel guests are noisy during the night.

    The hotel is in a quiet part of town. It is one of the most beautiful heritage hotels in that part of the city. I always sleep there. Their food is good and the prices are reasonable.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    1.0
    poor place needs demolition today
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room Non AC
    • Stayed 1 night
    • Submitted from a mobile device

    very untidy, stinky

    nothing, it is damn bad.

    Stayed in January 2024

  • Reviewed: March 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel was beautiful and worthy of palace being in its name. There's a great open atrium - a photo shoot took place while we were there! Our room has a whole sitting area.

    Stayed in February 2024

  • Reviewed: March 3, 2024

    9.0
    Good, can be improved
    • Family with young children
    • Standard Double or Twin Room Non AC
    • Stayed 2 nights
    • Submitted from a mobile device

    Little bit mess was there near corners

    Very authentic

    Stayed in March 2024

  • Reviewed: February 12, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Quadruple Non AC Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing specific

    Location of the hotel

    Stayed in February 2024

  • Reviewed: February 10, 2024

    10
    The hotel is getting nicer and nicer. The owners take care of the decoration of the space.
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 5 nights

    This is the hotel I have been coming to for more than 5 years. Recently, I have been bringing my tourists here as well. I love them all very much, the owners, the reception staff - they are all very kind and do everything to make me feel comfortable. The room service is excellent, the food is always fresh and deliciously prepared.

    Stayed in February 2024

  • Reviewed: January 31, 2024

    1.0
    Zero
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was nothing like the picture and the cleanliness was zero. We had to book another hotel as this was not a liveable place. We lost our money as they never refunded us. I would rate zero in everything.

    It was nothing like the picture and the cleanliness was zero. We had to book another hotel as this was not a liveable place. We lost our money as they never refunded us. I would rate zero in everything.

    Stayed in January 2024

  • Reviewed: January 30, 2024

    1.0
    Bad, unhygienic and dirty
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Nothing

    Stayed in January 2024

  • Reviewed: January 29, 2024

    1.0
    Don't waste your money.
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I book the hotel for 3 nights but I stayed only for 2. Hotel looks good only from outside, when you're in the room then you will see the dirty and cheapness. I am attaching the image's.

    Stayed in January 2024

  • Reviewed: January 27, 2024

    10
    Value for money with the ambience set in an authentic way.
    • Leisure trip
    • Family with young children
    • Standard Quadruple Non AC Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing particular

    Hospitality was so good. We stayed for 4 days and didn't have any issues which itself is a big green flag.

    Stayed in January 2024

  • Reviewed: January 24, 2024

    1.0
    Extremely disappointed, us 2 and both my elderly parents got I’ll. Zero rating.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    This was not an Hotel, it was more like an Ashram. The owners did not provide in room tea, coffee or hot water preparation facility. To obtain hot water we had to order through reception and could not get drinking hot water before 7:30 am or after 10:30 pm. Rooms were cold and draughty, Rooms are dated and dirty, furniture has not been cleaned for months and this was evident from the dust marks on them, wall paints inside room has spit and other marks. Bathrooms were mouldy and extractor fans did not operate. Pillows had multiple stains which owners tried hiding by putting two pillow covers. It was also evident that owners did not care of gusset wellbeing and comfort because they do not provide proper sleeping facility to their own staff, they were sleeping on floors in reception and hotel corridors.

    Hot water in bathroom and bathroom sink and the service provided by 2 kitchen staff was the only positive of this Hotel. Well decorated from outside.

    Stayed in January 2024

  • Reviewed: January 21, 2024

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was dirty and cold. The staff refused to put a heater. The room was very noisy although in booking it is announced with insonorization

    Stayed in January 2024

  • Reviewed: January 14, 2024

    1.0
    Pathetic. Will never go there again.
    • Business trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Completely go non functional from 10:30 pm to 7:30 AM. You are on your own. No electric kettle & tea kit in a room Not ready to help if you have early travel plans

    Outer structure

    Stayed in January 2024

  • Reviewed: January 11, 2024

    10
    Want some heritage hotel experience,Krishna Palace is one of the best I can recommend
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hospitality was very nice....

    Stayed in January 2024

  • Reviewed: January 11, 2024

    9.0
    Wonderful
    • Family with young children
    • Standard Quadruple Non AC Room
    • Stayed 1 night
    • Submitted from a mobile device

    The interior and exterior are impressive. staff are very friendly and helpful. Vegetarian dishes are available in the hotel restaurant. A bit cold inside in January.

    Stayed in January 2024

  • Reviewed: January 6, 2024

    10
    Excellent and well worth the stay. It’s very quiet and clean.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful old and magnificent hotel. Every space has a stylish finish. Loved to stay there

    Stayed in January 2024

  • Reviewed: January 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Superior Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Really good service ..the rooms was more beautiful than what we expected tidy and clean. The interior of the hotel is just amazing

    Stayed in December 2023

  • Reviewed: December 17, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Quadruple Non AC Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff were good and supportive. The looks of the property were very aesthetic and photogenic.

    Stayed in December 2023

  • Reviewed: December 13, 2023

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Standard Quadruple Non AC Room
    • Stayed 3 nights

    Staff Management

    No quality Breakfast and Dinner available for this hotel

    Stayed in December 2023

  • Reviewed: December 12, 2023

    5.0
    IF YOU ARE THERE FOR A LEISURE TRIP, THEN THIS PLACE IS NOT SUITABLE FOR YOU.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    OLD CONSTRUCTION & NOT MAINTAINED ROOM SMALL SIZE OF ROOM

    only facade was good

    Stayed in December 2023

  • Reviewed: December 8, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Horrible staff; they were very rude. Cleanliness was a huge issue- the entire room was dusty! There was an army of cockroaches in what was supposed to be a bathroom. The room was not secure as the window facing the street could not lock and was jammed open. Worst of all, when we asked for a refund after seeing the state of the accommodation, the staff was rude and absolutely in denial despite having photographs of all the insects in the room. “Insects are not a good enough reason to refund” is all we got from them. This is a scam.

    Absolutely nothing.

    Stayed in November 2023

  • Reviewed: November 28, 2023

    10
    Luxury affordable family hotel
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing!

    We were welcomed as family and had a fantastic stay at the Krishna Palace. Would highly recommend this as an affordable place to stay in Jaipur. Lots of tuk tuks around to take you where you wanted to go! The building was beautiful, and fully handpainted which was very impressive. Staying here felt magical and the renovations the team are doing will make it even better! Thank you Harsh and everyone else, we will return!

    Stayed in November 2023

  • Reviewed: November 9, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room Non AC
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff are very friendly and helpful and the room was clean and comfortable.

    Stayed in November 2023

  • Reviewed: October 29, 2023

    2.0
    Keep away.... it's just a place..not a Palace
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    They said that,they could serve ,food,at the rooftop area...but, there is not even a washbasin,to wash your hands😞

    Very unpleasant behaviour from staff.

    Stayed in October 2023

Showing 151 - 175

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