45, Arakashan Road, PaharGanj, Paharganj, 110055 New Delhi, India
#126 of 1,269 hotels in New Delhi
Guests' ChoiceBased on 2233 hotel reviews
8.2Cleanliness
8.1
Comfort
8.2
Location
8.1
Facilities
8.0
Staff
8.4
Value for money
8.1
Free Wifi
7.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 4, 2023
Fabio
ItalyThe staff is kind but the guy at the reception had an attitude, which is typical in India, but not really appropriate for foreign tourist since it can make you feel unconfortable. What I mean by that is asking a lot of question about money, like "How much money did you change? At which exchange rate? With me it would have been cheaper" or like "Ok the early check-in costs half the price of the room." "Thank you but we won't do it" "Ok for you I can make it cheaper", or insisting in selling tours in the city, or insisting on paying the rooms at the check-in instead of the check-out etc. etc. Also the Wi-Fi didn't work properly at the time of our stay
The hotel is okay, it is located in an area with many other hotels. Since Delhi is very big, this area is not far from the north (old city) and not far from the south (other touristic sites over there) so overall the position is good. The rooms are nice too.
Stayed in August 2023
Reviewed: September 1, 2023
Manu
Indiacleanliness of the room and bathroom. water tap, tub, soap holder, closet cleanliness, basic facilities all are not up to the mark. safety of the room. windows are vulnerable and no lock at all.
food and tea was yummy. check out was so simple.
Stayed in August 2023
Reviewed: September 1, 2023
Devaki
Indiaexcellent rooms which were very spacious. great housekeeping. outstanding in all respects.. the service from the staff was excellent and the facilities and breakfast were also great..
Stayed in August 2023
Reviewed: August 30, 2023
Tanya
IndiaFantastic hotel.. good stay with friends... good staff.. facilities was great.. Each and Everything is perfect.. Room Service Excellent, good hotel ambiance, good food..
Stayed in August 2023
Reviewed: August 29, 2023
Aakriti
IndiaLove this hotel.. Facility was absolutely outstanding, location is the best. rooms was good.. Staff is extremely helpful knowledgeable..
Stayed in August 2023
Reviewed: August 27, 2023
Andrea
United StatesNasty and smells . Need to put more effort in cleaning that can make sick guests. With allergies to insects plus dirty towels
Dirty towels , bed sheets dirty. Bathroom with mold and dirty toilet with smell don’t scrub the toilets in years.. the clean on the floors dirty. Really disappointed because booking confirmed my reservation an all..but when I arrived to the hotel they dont have any room for me. So They gave a a small room disgusting with flies and insects
Stayed in August 2023
Reviewed: August 25, 2023
Vissmayaann
IndiaRoom, Customer service, especially travels
Nothing
Stayed in August 2023
Reviewed: August 23, 2023
Helena
FinlandThjey clean lobby and wash lobby windows every day, but room is dirty. There was plenty of old cheving gums behind bed, and dust and dirt. Window was broken and had tape on it. I had trouble to order taxi and asked help from personnel, but they didn't wanted to help me to cauch taxi.
Wifi works. There is juice vendor and fruit vendor and small shops and restaurants around. You can go 100 meters to big road and have taxi easily.
Stayed in June 2023
Reviewed: August 21, 2023
Gavaksh
IndiaThe staff's friendly and polite at this hotel made my stay even better. The room was exceptional, clean, tidy, and awesome. Every facility provided gave it a homely touch. I encourage everyone to experience it themselves. The location is great, and the price is very reasonable..
Stayed in August 2023
Reviewed: August 20, 2023
Amandeep
IndiaThis review is hidden because it doesn't meet our guidelines.
Reviewed: August 19, 2023
Ram
IndiaMy experience was superb. Staff most courteous, excellent food, excellent clean, very relaxing rooms and wonderful ambiance.. The price was very reasonable and the breakfast was excellent..
Stayed in August 2023
Reviewed: August 17, 2023
Kewal
IndiaThe hotel is clean and provides you great hospitality. the hotel staff is very helpful, cheerful and will guide you throughout your stay. the hotel provides you almost every facilities from good rooms to quality food...
Stayed in August 2023
Reviewed: August 17, 2023
Jain
IndiaFirstly the room is not clean.the bedsheets and comforter is dirty, only one towel is provided which is also dirty, stains are there on it. The bathroom is not too good. It is not value for money.
Only the location is good.
Stayed in August 2023
Reviewed: August 16, 2023
Jogal
IndiaRoom photos which was displayed on booking.com website are not not matching at all. The Reception was hesitate to give GST bill even though I have paid my taxes during online booking. He just gave advance receipt which is not acceptable in any case it creates situation of tax scam by hotel staff. The restaurant bills also not provided. I never seen any hotel which demands me GST number for my personal trip. So @ booking.com should reverify their system for future bookings.
Hot water 24 hrs available with hotel , Close to New Delhi railway station , Fit for business trip as it is close to Domestic airports. Food is ok. Housekeeping and restaurant staff is polite.
Stayed in August 2023
Reviewed: August 16, 2023
Chandra
IndiaLocation was good and close to new delhi railway station.. Staff is very friendly / warm they go beyond and helped us whatever special request we made they provided bespoke services.. Everything went off well right from check in to check out. this would certainly top buget hotel..
Stayed in August 2023
Reviewed: August 15, 2023
Francisco
SpainPersonal at the hotel was not particularly welcoming and polite
Good location and AC
Stayed in August 2023
Reviewed: August 12, 2023
Pradeep
IndiaMy stay at this property was truly exceptional. The hotel excellence in every aspect. The staff, incredibly well-trained and friendly, made my experience memorable. The sparkling cleanliness of the hotel was impressive. better food, and the quick room service..
Stayed in August 2023
Reviewed: August 12, 2023
Rakshya
NepalFirst thing first, The wifi!!! I had no privilege of data cuz getting a sim was and is a disaster, for foreigners like me, who doesn't require a visa to travel to India. So hotels should provide a good range of data. Secondly, at the time of checkout, one staff from the reception actually manipulated me saying we were given 2 DELUXE rooms even if I had booked 2 normal rooms. As per him, they upgraded because we were tourists and he made me pay EXTRA, without asking us. If that was the case, they should've told this the very first day! What was that, seriously! . Also, from nowhere the rooms looked like BIG deluxe rooms. So basically I ended up paying extra than what was shown in the online for the same rooms.
The location was quite easy, I mean every cab drivers would know if I just mention the hotel's name. Beds are comfy, breakfast was good. Bathrooms are nice too!
Stayed in July 2023
Reviewed: August 11, 2023
Paula
SpainAll
Nothing
Stayed in August 2023
Reviewed: August 11, 2023
Manik
IndiaWe had a pleasant stay. The staff was very friendly, always ready to help. The room was well kept and very quiet. The location was fantastic, and the overall experience was simply wonderful..
Stayed in August 2023
Reviewed: August 10, 2023
Lisa
FranceRoom on the 1st floor, can hear the staff talking just in front of the room during their break. The hotel is not responsible for anything stolen in the bedroom ? Really ? What a weird rule.
Stayed in July 2023
Reviewed: August 9, 2023
Dhanraj
IndiaVery comfortable bed allowed a great night's sleep. Property is located conveniently close to the train station.. A very pleasant moment, very attentive and available staff a very comfortable room with a good size bed quality of services, very good food..
Stayed in August 2023
Reviewed: August 8, 2023
Asis
IndiaStaying at this hotel was a great time, with its fantastic location and rooms. The hygiene and cleanliness were outstanding, creating a beautiful environment to relax in. The staff's polite behavior, along with the great location and scrumptious food, made my stay exceptional..
Stayed in August 2023
Reviewed: August 6, 2023
Sandeep
IndiaPrice didnt match , hotel staff were asking 2900rs but confirmation was 1782 approximately
Hotel cancelled my booking without informing me. Price was different to booking price. Staff was asking more money to get in hotel. Greedy staff there. I will never use booking.com anymore.
Stayed in August 2023
Reviewed: August 4, 2023
Zdenek
Czech RepublicUpon arrival, they tried to offer us a worse room than the one we reserved. When checking out, they wanted to pay again for the already paid stay and that in a rather indiscriminate way. Be very careful when choosing this accommodation
Stayed in July 2023
Agadir, Morocco
Avoca, Ireland
Monte Verde, Brazil
Monahans, US
Bloubergstrand, South Africa
Florence, Italy
Sautens, Austria
Puntagorda, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content