It was a good hotel. Unfortunately now it becomes the worst.

Nothing for remembering.

Stayed in October 2023

Hotel location is very near to Public transport

Stayed in October 2023

Response to requests

Location

Stayed in October 2023

The service at the reception was very poor. Whenever I had a query, either the answer was confused or it was rude. Also the room was very tiny and it felt very suffocated. I would recommend to have a bathroom mat instead of a towel.

I liked the property location.

Stayed in October 2023

They took us to a room with an existing guest initially. Gave us our room after 5 mts of wait. Room given for us had the door which could be opened with manual key which was a bit difficult .

Good location next to the bus terminal. Bathroom is neat with separate shower and toilet. Toilet had a sanitized tag. Toiletries were provided even though we had to ask for an extra towel for the 2nd person.

Stayed in September 2023

About The lady Reception Staff -. I think Booking.com clients is Like secondary Level. We also Payed the money, not free. But The Staff who welcomed us in Evening is friendly, they given Us a good Hospitality feel.

Yes This is 2nd tym

Stayed in September 2023

Neat & clean. 24hr hot & cold running water. Housekeeping good. Front office staff very friendly. Parking inadequate.

Stayed in September 2023

Poor customer service Amenities in the room are for a single person while the room is booked for two. Repeated requests have to be made on the phone and in reception for towels.

The location, center of the city close to the railway station and bus stand

Stayed in September 2023

I didn't like the hotel stay . It was so uncomfortable. Ants in the bed and mosquitoes in the room. Bathroom was untidy with broken wall. The phone was not working had to go downstairs to contact reception. The reception employees were not cooperative Very busy talking on their phone and house keeping staff was good they tried their best to change the bed cover for us We checked in late at 11 and due to the ants we slept at 1300 . I requested them to change the room next day as we went out and when we returned at 1030 still new was not ready it took another 2 hours to shift. Made my stay worthless . Will not recommend for others

Nothing

Stayed in September 2023

The hotel is very clean but mosquitoes are spoiling our happiness. Management should take care precaution to safeguard their customers.

The hotel is very clean and tidy. The hotel is very close to the Railway station and Bus stand. Hardly one Kilometre to Shree Padmanabha Swamy temple. The hotel is very close to M.G.Road. value for stay.

Stayed in September 2023

reception staffs need to improve their hospitality manners..

Location

Stayed in September 2023

After check in , the staff who accompanied could not open the room. Since I insisted to change the room , they gave me another room.

Stayed in September 2023

Good hotel

Stayed in August 2023

Keeping in mind the brand name of KTDC coupled with the importance of a prime location, the facilities (such as sofas, beds, upgradation of bathroom) should have been upgraded. Even the main door doesn't have a proper key. Linens are very old and not at all usable. Towels have too much chlorine smell.

Stayed in August 2023

The room service is extremely slow. The hospitality is not upto the mark.

The location is great. The place is very quiet and comfortable.

Stayed in August 2023

Service, mosquitoes in the room. We went to checkin at 11 pm and it took half hour to get the room key. Old beds lying in the hallway

Location, close to station

Stayed in August 2023

Bad maintenance

Just location

Stayed in August 2023

Na

NA

Stayed in August 2023

AC sound was too high and cannot sleep

Location

Stayed in August 2023

To the management or general manager. Requiring that you kindly look into this kind of issue and provide value for money food quantity.

The hotel staff are very good and polite; they also give very good service within the timeline. Note: The value of money for food is really very high; the cost is not important; the quantity of food is very low; an order for beef fries costs Rs-300 plus tax. When I am about to eat the same beef fry, not even 100 grams,I am very disappointed about this. To the management or general manager. Requiring that you kindly look into this kind of issue and provide value for money food quantity. Regards Selvakumar M  Bangalore

Stayed in July 2023

- The staff were unprofessional - Rooms are poorly maintained and substandard. - Walls had mould, spiders in the bathroom, TV media box hanging (electric hazard), A/C was noisy. - Towels were old and poor quality

Nothing to mention

Stayed in August 2023

I did not tried

Stayed in August 2023

I had booked the room from 8th to 10th and I had informed the Hotel that I would reach there on 9th morning for check in. Inspite of check in the next day, Room was not ready when I went and I was made to wait for almost 1 hour. This means they had allotted the room I booked to some one else for short period and made money.

Stayed in August 2023

Food can be a bit better, door sensor not working

Location, hygiene, KTDC well maintained and proximity to all temples.

Stayed in August 2023

Old room

Location

Stayed in July 2023