Pacific Mall, Jakhan, Rajpur Road, Dehradun, 248006 Dehradun, India
#48 of 140 hotels in Dehradun
Guests' ChoiceBased on 108 hotel reviews
7.7Cleanliness
8.7
Comfort
8.3
Location
9.1
Facilities
7.8
Staff
8.6
Value for money
7.5
Free Wifi
8.1
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End of dialog contentReviewed: September 15, 2024
Dhruva
IndiaThe fact that tea and sugar sachets did not seem fresh.
Cleanliness and room size
Stayed in September 2024
Reviewed: August 6, 2024
Kirtesh
United KingdomThe reception staff were very welcoming and helpful in responding to all my queries about various trips around Dehradun. The housekeeping staff, Kitendra Singh, Vikram Rathod and Paras did a great job keeping the room clean and fresh. The Cafe also served good breakfast. Second time this year i stayed here. The Pacific mall shopping centre is next door. Very good location...
Stayed in August 2024
Reviewed: August 2, 2024
Pulipati
Indiahotel picture shown while booking is different from actual. Facilities shown while booking are not there . We were interested in Swimming pool and so we booked this hotel. But it does not exist.
Location, Size , cleanliness, staff co-operation. food is also nice. but very limited items.
Stayed in July 2024
Reviewed: May 30, 2024
Surinder
Indianeed to cleanup a bit
good location
Stayed in May 2024
Reviewed: February 25, 2024
Sarva
IndiaSumptuous and tasty excellent presentation
Stayed in January 2024
Reviewed: November 18, 2023
Ranjan
IndiaGòod Location , Staff is very good
Stayed in November 2023
Reviewed: October 2, 2023
Sandip
IndiaReception staff with odd behavior
Breakfast
Stayed in September 2023
Reviewed: May 16, 2023
Rahul
IndiaPrice was little high as per amenities. No swimming pool.
The Ambience and Food was good
Stayed in May 2023
Reviewed: February 13, 2023
Rohin
IndiaExcellent location. Good staff
Stayed in February 2023
Reviewed: November 28, 2022
Abhijit
IndiaThe Wi-Fi service was poor, service by the reception were not up to the standard of the hotel, for example repeated requests for a simple band aid,never turned up.
The location,the rooms were nice and clean.
Stayed in November 2022
Reviewed: June 23, 2022
Dharmpal
IndiaLocation of the Rooms on two floors in an L shaped corridor with only one entrance & exit may be a trap in case of any fire or earthquake. There are no Guidance for the Hotel guests on this. Guests on 5th Floor have to walk long distance to go to the Restaurant at the 4th floor.
Location, staff helpfulness, courtesy & the food quality at their Citrus Restaurant is just outstanding.
Stayed in June 2022
Reviewed: June 4, 2022
Vaidya
IndiaNice location. Clean and comfortable
Stayed in June 2022
Reviewed: May 15, 2022
Sakthi
IndiaRoom service could have been better, restaurant team is very slow that you order for lunch it comes for evening snack time. Qty is very less.
Prime location close to mall, good views and clean
Stayed in May 2022
Reviewed: April 22, 2022
Joseph
IndiaNone.
The hotel is in a nice location close to pacific mall. So you have plenty of options for dining out and shopping. Staff are very friendly and room was clean and spacious. Overall a good experience.
Stayed in April 2022
Reviewed: April 1, 2025
Preeti
United KingdomThe rooms nice but shower and toilets not clean
Breakfast was ok
Stayed in March 2025
Reviewed: March 14, 2025
Shankar
United Arab EmiratesAbu Dhabi 10th March 2025 With deep disappointment I must say that the reception staff were extremely rude and uncouth. They dont know how to talk to a respectable lady. I can name one as Ms. Swati. The other one's name I did not get. They were not even apologetic after their extremely unruly behaviour and misconduct. It is unbecoming of the front desk staff to behave this way when my wife's I-card was somehow missing from her purse and she could not produce when asked. I was a regular at the Lemon Tree Dehradun, and she had accompanied me many times and never we had to face this . I must tell you that it was my last visit to that hotel and I will never go there again. The front desk staff Swati must be severely punished for her boorish behaviour, if this hotel wishes to host international guests like me and my wife. I must thank here the Manager Amal ( If I remember his name correctly) , who intervened and allowed my wife inside the hotel.
Stayed in March 2025
Reviewed: February 4, 2025
Rajeev
IndiaVery poor
Very poor
Stayed in January 2025
Reviewed: February 2, 2025
Chris
United KingdomIn-room fridge noisy at night, waiters at breakfast would benefit from further training
Location, breakfast, mountain view
Stayed in February 2025
Reviewed: January 23, 2025
Srikant
IndiaNo complain . My stay was excellent and staff was very helpful
Good Breakfast quality of food was good.
Stayed in January 2025
Reviewed: January 20, 2025
Srikant
IndiaNo complain
Excellent and very Helpful Staff. Nice ambience. Good Mountain View.
Stayed in January 2025
Reviewed: December 23, 2024
Anil
IndiaThe Reception at night since w reached a bit late was not upto the mark as no one was there to take luggage to the room was a only thing that was short else all well
Overall the feeling of being in an world class environment along with excellent staff made it worth it.The Buffet was good with plenty of variety and the loctaion is an added advantage
Stayed in December 2024
Reviewed: July 2, 2024
Bilal
OmanThe room was not clean, and we noticed a plastic wrap under the table that was not cleaned for the full stay, and we had a lizard staying with us in the room
staff
Stayed in June 2024
Reviewed: June 3, 2024
Vivek
India1. Service was slow. 2. Basic aminities not up to the mark. (a) Comb was of poor quality. It scraped my scalp. (b) Wanted to note down a telephone number. Could not find any paper / pencil to note down.
Its location
Stayed in May 2024
Reviewed: May 24, 2024
Shree
IndiaRoom was spacious with lovely view, very neat and clean, washroom was very tidy
Wasn’t included in the package as I left the hotel before 0600 hours but dinner was good
Stayed in May 2024
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