Good staff

Stayed in March 2025

washroom

location

Stayed in October 2024

Steep road from the main road till parking

Everything was good

Stayed in April 2024

No eggs at breakfast

Really nice room. Good breakfast and helpful staff. One of the nicer and cleaner hotels we stayed in. The gym was also good except only one treadmill worked. It was quiet and a convenient location.

Stayed in February 2024

Clean. Affordable food. Great location

Stayed in February 2024

Bathroom was accumulating water but your staff did their best to clean up. Bathroom flooring was defective. We didn’t like this defective design and the inconvenience caused to us particularly when we were paying such an hefty amount for the room(Rs 15000/-per night).Senior management should have taken care of this earlier but now they should definitely rectify immediately.However this doesn’t reflect on the staff who tried their best to resolve.

Excellent location and hospitality of staff was excellent.Special thanks to Mr Santosh kr Jha (Astt manager security) for his guidance on Rishikesh travel and Mr Sandeep Sharma(Executive assistant manager) for his professional approach and hospitality. Room view was excellent and room comfortable.

Stayed in February 2024

The hotel needs renovation and some serious maintenance. Lift areas and corriders need maintenance and cleaning. Verandahs outside the rooms need cleaning. Small details like chipped mugs and plates need attention.

The hotel is in a great location. The property is very good but needs renovation and some serious maintenance. The staff is very courteous and helpful. Restaurant staff is excellent. Breakfast was good.

Stayed in October 2023

Needs freshening up

Staff hospitality

Stayed in April 2023

it took more than 2 hrs to enter hotel on reaching Rishikesh due to traffic jams, which we are told are very often. There was no forewarning by hotel.

very helpful and proactive seniors, catering services were good

Stayed in May 2023

The elevator was a mess! It took a very long time to work and then when it would show up, it would take us to a different direction instead of what we had pressed! eg: pressed for going up and it takes us down!

The views were wonderful. But the staff were exceptional, specially the restaurant staff. Mukesh and Chef Anil were extremely courteous and so engaging. They went over and above to make sure our stay was great and took care of all of our needs! They are an asset to Lemon tree!

Stayed in April 2023

cleanliness

location

Stayed in April 2023

Not clean enough.

Great location. A convenient location to get anywhere and still quiet from all the hustle and bustle. Staff are very friendly.

Stayed in March 2023

Not maintained propetly.. BOOKING .COM CHARGED HEFTYLY.... I THINK NEXT TIME I WILL CONFIRM DIRECTLY FROM PROPERTY

Amazing location food, care for my parents

Stayed in January 2023

the switch board to change the phone. my apple charge has thin pins and i struggled there. finally i had to put the charger outside the room in living area

I absolutely love the location. one can see the beautiful ganga gushing down. Having tea in the patio overlooking Ganges is just breath taking

Stayed in April 2022

Thde door key often doesnt work, so you have to trudge back.

Lemon tree came up very highly rated and I’m glad that is what we chose. Be very careful as there are three lemon tree properties and I almost booked The wrong one. So specifically ask for LemonTree Premier Rishikesh Hotel Right from the checking up on the double rooms that be suite that we booked the helpfulness of Anas and front office manager Raj it was a very smooth experience. They were helpful in giving details, reconfirming giving suggestions. Right from chicken, which was handled very smoothly to the role which was absolutely lovely. It had three beautiful balconies facing the river, spotless, interiors excellent and functional bathrooms. As two couples we were very comfortable in adjoining rooms with a common living room and balcony. Starting from T onwards to the breakfast and dinner that we had opted for, the hospitality and the treatment at the restaurant citrus was excellent. Rakesh the executive was absolutely outstanding. Not only did never hear the word no but we also heard several request for what more he could do for us. Whether it was a hot Aloo, the table suggestion particularly tasty local delicacy on the buffet, checking again and again if you are comfortable magically, ensuring tables were clear cut was relayed. He was absolutely switched on &visits to the restaurant for breakfast and dinner very very comfortable and truly at home. It’s very few people who have this instinct for being hospital warm and completely connected without being familiar or overbearing. He really is an asset to the hotel because he really really wants you to have a good time. Khathirdari is a good word to describe how he spoils you. The very kind arrangements for my birthday, which included red and white balloons the words written in for leaves on a white marble - and cake was so kind>

Stayed in October 2024

No heat in room (had to request space heater). Very little hot water for shower.

Nice clean hotel with good service and nice views of Ganges

Stayed in January 2024

Limited hot water for shower

Clean and secure hotel

Stayed in January 2024

Customer service is very bad

Stayed in January 2024

Behaviour of front desk manager, lizards and cockroaches in the room.

Location

Stayed in September 2023

Refresh room needs some maintenance and upgrade

Staff and management culture

Stayed in June 2023

I see a lot of plastic bottles being used for drinking water- in rooms/at the cafe. could install some water fountains to decrease plastic waste. There is a small shed right next to the expensive property- did not give a very good feel. Although pool water was generally clean, there was a lot of green deposits on the edges of the pool, needs a good scrub.

Excellent location. Generally clean and well maintained building. rooms were clean and spacious. Staff was courteous, respectful and always willing to help. Want to acknowledge Mukesh and Vinod from citrus cafe, they went the extra mile to make sure stay was comfortable.

Stayed in May 2023

Cleanliness, atmosphere and disturbance during the night

Staff behaviour and food quality

Stayed in February 2023

Nothing

Superb location. Extremely good staff. Mr Rakesh from F&B, Nidhi from front office. Food and rooms were exceptionally good.

Stayed in December 2022

view and smell

bad stink through out the property no view in any room bad value for money

Stayed in June 2022