Sector 60, Ullahwas, Urban Complex, 122011 Gurgaon, India
#213 of 383 hotels in Gurgaon
Guests' ChoiceBased on 52 hotel reviews
7.5Cleanliness
8.3
Comfort
8.4
Location
7.8
Facilities
7.5
Staff
7.8
Value for money
7.3
Free Wifi
8.8
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Showing 1 - 25
Reviewed: December 12, 2024
Adasgoa
IndiaDuring the dinner buffet, the F&B staff were not sufficiently observant or were slightly negligent in clearing the used plates and bowls piling up in our covers. This needs to be looked into.
Very good breakfast spread; F&B Service personnel and the Chefs were interactive and helpful; good attitude. Loved the variety of food on offer. It was nice to see the seniors of the department training and guiding the interns well.
Stayed in November 2024
Reviewed: December 7, 2024
Vivek
IndiaCheckout was a mess. Food Bills not uploaded, invoice details missing. …… Washroom space could have been better.
Buffet food was good and restaurant staff was very welcoming.
Stayed in December 2024
Reviewed: October 3, 2024
Ahmad
Qatar-
Breakfast was good Staff are good
Stayed in September 2024
Reviewed: September 19, 2024
Rajeev
CanadaThe lunch served in my room, a Veg Biryani was extremely spicy and not palatable. Bananas sent to our room were raw as opposed to being ripe. I provided my feedback to the team who viewed my critique positively and went about makin amends to make our one night stay in the Hotel a pleasurable experience. Next day morning the breakfast served was of a very good quality with a variety of options served to suit any palate.
The room I was upgraded to with my mother was for people who require hand rails etc..e for the handicapped or the aged. It was pristine clean and the floor shone brightly. Bathroom was again just excellent. Staff is exceptional and goes out of the way to meet customer requests.
Stayed in September 2024
Reviewed: September 1, 2024
Ujjal
IndiaThe ala carte menu could be better
The warmth of the staff was top notch , from the reception to HK to restaurant and the check out desk ...everything was good
Stayed in August 2024
Reviewed: August 14, 2024
Subhash
IndiaThe food was good but I was disappointed in the dinner as we expected the taste to be more tasty but lunch and breakfast was good.
The location was good. Hospitality was wonderful.
Stayed in August 2024
Reviewed: August 13, 2024
Suman
NepalThe limited access to elevator was very inconvenient as we were a family staying there but the access to the elevator was only 1. Every time we had to go up we had to ask the front desk staff. The room provided to us had very strong smell coming from the drainage hole it was not that bad during first three night but the third night we couldn’t take it and had to change the room during midnight the hotel staff were very cooperative they did help us to shift immediately
Overall the infrastructure was nice !
Stayed in August 2024
Reviewed: June 16, 2024
Ravindra
IndiaThe check-out counter experience. They put only the food bill in the envelope, not the stay bill. When I realised later I sent them a request to email it. My requests are being ignored. Sloppy customer service on this count.
Service, food and cleanliness
Stayed in June 2024
Reviewed: October 15, 2022
Gerald
Sri LankaThe rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable.They were extremely accommodating and allowed us to check in early at like 10am. We got to hotel super early and I didn’t wanna wait. So this was a big plus and they allowed us too later check out because our flight was at night.The sevice was exceptional as well. Would definitely send a friend there.
Stayed in October 2022
Reviewed: June 9, 2024
Karan
IndiaAC VERY BAD DESPITE WE TOOK A SUIT
Food
Stayed in June 2024
Reviewed: May 3, 2024
Qtvalyn
TanzaniaThe staff & the manager were very cruel
The surroundings
Stayed in April 2024
Reviewed: April 26, 2024
Prashant
Indiathere are very less option in breakfast and dinner compare to other lemon tree hotel, food quality and taste is not good, room are not spacious
Nothing
Stayed in April 2024
Reviewed: March 4, 2024
Chakravarthy
United StatesCheck in and check out formalities are horrible, they have kept trainees and its in a mess
Rooms
Stayed in March 2024
Reviewed: August 20, 2023
Vaneet
United KingdomPoor management. Beside paying in advance for breakfast, our guests were asked for payment. Same for room which was pre-paid.
Poor management. Beside paying in advance for breakfast, our guests were asked for payment. Same for room which was pre-paid.
Stayed in August 2023
Reviewed: August 8, 2023
Varun
IndiaStaff couldn’t respond well. Even to get a water bottle takes you more than 2 hours and sometimes many reminders. I was expecting far better service of lemon tree.
Food was good
Stayed in August 2023
Reviewed: July 6, 2023
Kanchan
IndiaThe Main door lock was too tight to use it. The toiletries were not available before entering the room, had to call and only received extra towels but no bath shower gel.
The breakfast spread was nice. The room was comfortable. The parking space was okay and the reception entrance was nice. The person at the reception was very humble.
Stayed in June 2023
Reviewed: October 25, 2022
Karan
Indiacost, cleaning, facility
Locatable easily
Stayed in October 2022
Reviewed: August 21, 2022
Anish
IndiaRoom size and price is so high
Room size is small according to my acceptance
Stayed in August 2022
Reviewed: December 7, 2024
Yadav
IndiaThere are no comments available for this review
Stayed in December 2024
Reviewed: November 20, 2024
Samrat
IndiaThere are no comments available for this review
Stayed in September 2024
Reviewed: November 8, 2024
Arun
IndiaThere are no comments available for this review
Stayed in September 2024
Reviewed: September 25, 2024
Ujjal
IndiaThere are no comments available for this review
Stayed in September 2024
Reviewed: July 5, 2024
Amol
IndiaThere are no comments available for this review
Stayed in July 2024
Reviewed: June 25, 2024
Marek
Czech RepublicThere are no comments available for this review
Stayed in May 2024
Showing 1 - 25
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