Fern Hill, Ooty,Tamilnadu, 643004 Ooty, India
#16 of 125 hotels in Ooty
Guests' ChoiceBased on 452 hotel reviews
8.1Cleanliness
8.2
Comfort
8.2
Location
9.0
Facilities
8.1
Staff
8.8
Value for money
8.2
Free Wifi
7.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: February 4, 2025
Anil
IndiaRestaurant hand wash area not clean. Request the staff to clean the hand wash area everyday. Coffee - not good. Tea - better than coffee. Strong Tea - good (As per request 1 time prepared.) Food rates bit higher than usual rates.
150 yr old buildings. Rooms are spacious without any outside view. Actually,Its a roof top extension. Narrow passages. Wooden flooring, Room heights very minimal Small size washrooms but very clean. Cold/Hot water available for 24 hours. Amazing garden infornt of the property. 10/10 rating. Restaurant food is good except Neelagiri Chicken ( if possibe,remove the item from your menu). Close to all tourist attaractions.
Stayed in January 2025
Reviewed: February 2, 2025
Carol
AustraliaWe could hear all the talking in reception as the wall was not soundproof.
This budget hotel is in an amazing rural setting overlooking a beautiful garden. Our traditional room was large with a great view located next to reception in the old house. Good affordable food in the restaurant. The staff were friendly and helpful.
Stayed in February 2025
Reviewed: January 20, 2025
Ranjit
IndiaGood
Stayed in January 2025
Reviewed: January 20, 2025
Ranjit
IndiaThe ambience around the hotel was very good. Great accessibility to important locations. Cleanliness was the highlight. Staff were also very welcoming and friendly. The food at the restaurant was also very delicious.
Stayed in January 2025
Reviewed: January 17, 2025
Manivannan
Indianothing
Excellent location and quality of food is topnotch.
Stayed in January 2025
Reviewed: January 10, 2025
Stephen
AustraliaDated room
The location
Stayed in January 2025
Reviewed: December 31, 2024
Das
IndiaOverpriced. Bonfire arrangements could be made. Rrom service not efficient
Spacious room, well managed inventory and adjacent areas. Restaurant is superb.
Stayed in December 2024
Reviewed: December 23, 2024
Anil
IndiaExcellent
Stayed in December 2024
Reviewed: December 16, 2024
Banerjee
IndiaRooms are very old and need renovation.
Breakfast was very good.
Stayed in November 2024
Reviewed: October 29, 2024
Vadde
IndiaPrice is little high.
Clean, fun, service is good, location was awesome 😊.
Stayed in October 2024
Reviewed: October 29, 2024
Saurabh
IndiaThe woods house is not sealed properly.. So it's still cold inside.. There is no room heater either
View location
Stayed in October 2024
Reviewed: October 14, 2024
Syed
IndiaThe location details (hoardings or banners) are not put up on the Entry roads of Ooty to access the hotel path, google maps go crazy if we miss a turn on the way to find the hotel. Dampness found on certain walls of the hotel, understandable but can be maintained FYI: Cab drivers stay is not provided at the hotel FYI: Access from Ooty bus-stand is a decent road compared to the back side entry found from Fernhill Road or boat house road, which is congested and bad roads (Left side road if you face the bus stand is good, advisable not to use the road under the railway bridge)
The access to locations, staff, the hotel location itself, and the park cleanliness. The best part of the hotel is the relaxation which we get after taking a stroll in the park during early morning Wonderful housekeeping staff with ready to help attitude cozy rooms and parking space, ample rest rooms in and around the hotel for elderly people to access when needed All the rooms have an extra bed, so nuclear family never has to worry about space for kids. Rooms 4/5&6 have a good view compared to others as they are situated on the top tier next to reception, giving the full view of the park and valley By end of November 2024 the musical fountain below the San Francisco Bay bridge replica will be ready to view, by the way I feel the musical fountain is a replica of Dubai mall fountain next to Burj Khalifa, have to see it before commenting for sure. Good Wi-Fi connectivity, if needed. Language is not a barrier; I observe most languages are covered by the staff Overall, I confirm, if you need a work break to calm yourself from all the office stress, this is the place to be.
Stayed in October 2024
Reviewed: October 4, 2024
Manoj
AustraliaPoor Wifi
A wonderful garden attached to it
Stayed in October 2024
Reviewed: October 1, 2024
Muthu
IndiaLocation is good. Surrounding garden is well maintained. Room is spacious and clean. Enough parking space. Restaurant is economical and food is tasty and good. May come again. I booked online.Immediately they sent SMS and email for confirmation.
Stayed in September 2024
Reviewed: September 24, 2024
Anandhu
IndiaThe hotel is nicely located with a great garden view. The Breakfast was also really good. In fact we also had lunch and dinner there one day. The food is freshly prepared as per our needs and is done so in a clean manner. I would definitely go back.
Stayed in August 2024
Reviewed: September 12, 2024
Mohaseena
IndiaThe location was superb
Stayed in September 2024
Reviewed: August 12, 2024
Pratik
JapanThe lights went off once and there were some minor issues with the electricity and hot water. However, the staff attended quickly and resolved the issue.
Huge room, nice surroundings, complimentary breakfast.
Stayed in August 2024
Reviewed: August 4, 2024
Mokshith
IndiaBuilding is old
One of the best hotel in ooty, it will take one day to cover kstdc surrounding's.
Stayed in July 2024
Reviewed: July 20, 2024
Girish
IndiaSmall room, no heater. Bathroom hot water supply was not sufficient as it was with water heater, Electricity fluctuations too often, generator was fast but not functioning some times.
Beautiful garden, cooperative staff, simple but testy food, very moderately charged. Rooms were small but needs heater. Location is OK. Garden exceptional, you can spend lot of time there.
Stayed in July 2024
Reviewed: July 6, 2024
Moovendan
IndiaGreat breakfast, with Good quality and taste. The stay is inside a well-maintained Big garden, Which is the next size to the botanical garden you won't find a better stay than this in Ooty. They have a bridge good for sunset and some big fountain is under construction.
Stayed in April 2024
Reviewed: June 21, 2024
Mukherjee
IndiaVery old building and not sowell maintained.
Beautiful garden. Good food and polite staff.
Stayed in June 2024
Reviewed: June 15, 2024
Kiran
IndiaNothing
The view and the food were amazing
Stayed in May 2024
Reviewed: June 7, 2024
Shahid
IndiaOverall good
Location and garden opposite to it..
Stayed in June 2024
Reviewed: June 1, 2024
Arekallu
IndiaRoom size and bathroom size. The room no. 105 and 102 which we stayed last 3 days were amazing but this 301 and 302 were very congested and expensive when compared in every terms with 105 and 102
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content