Hotel have rule but not mention in booking.com. If you travel with couple(For foreigner). You must show them your married paper. If no.. You have to pay for 2 room. If you only in relationship not married. You can't stay together too. If you have indian boyfriend also not allow to stay in hotel. They accept only foreigner. Very drama hotel. Be avoid

I got cancle by hotel.

Stayed in January 2024

Size of room very small

Location Close to shundusroad Station

Stayed in September 2023

Room size small. Quite often reporting back was lacking from the staff which was frustrating.

Location is good, very close to Railway station.

Stayed in September 2023

We got to the Newdeepak hotel and they told us that it was fully booked (despite the fact of having a reservation). Therefore, they told us not to worry because they were going to take us to the Amber Imperial, another hotel that was "better". This hotel has 7,5 stars and the one they took us to is 6,3 stars, half an hour further from the city centre and next to a train station... Maybe they weren't that different in terms of services, but I don't like being lied to.

Stayed in August 2023

Albeit being tasty the breakfast was very spicy even after asking multiple times to make it not spicy. Also we asked multiple times not to put milk in the tea, but failed to comply with the request. There is no hot water for showering (which is okay when it's 38 degrees outside, but still would be nice) There was an insect problem at some point.. Although the staff was very sorry about it and immediately switched our room. We kept getting water from the reception, thinking it is complimentary and then at the end the charged us for it.. which is again okay, but a note ahead would be nice. The laundry service is not the cheapest and our clothes weren't the cleanest afterwards so would not recommend it.

The staff was super nice, helpful and attentive to all our needs. The breakfast was abundant and tasty. The location is amazing - close to train station and to downtown Mumbai. They serve breakfast in the room, have laundry service and bottled water available. So all in all quite a comfortable stay.

Stayed in June 2023

Good Hotel, well maintained, nice location, professionally managed... good and fast service, Restaurant well maintained, nice variety of dishes....very efficient house keeping, Over all we had a good experience... 👍 Keep up the good work...

Stayed in April 2025

The Value for the Money

Stayed in March 2025

No

Great Stay and Value for the Monry

Stayed in December 2024

At night manager listens mobile in large volume openly in corridor . We don't able to sleep properly Even we requested him alot at midnight ,he talked in very bad words with us. AC not working continuously For AC and water heater e have tell them.mannuly daily .

Close to our work and Sandhurst station

Stayed in March 2024

No problem

Room size

Stayed in January 2024

Worst experience. The hotel staff call the day before the booking and informed that the booking is cancelled from the hotel side and tried to make excuses.

Stayed in January 2024

Clean, comfortable hotel in convenient location near Sandhurst Road ailway station. Very pleasant staff. Breakfast (idlis and hot drink) are included, but there is no restaurant, so you have to eat in your room. As our room was quite small, we would have had to eat sitting on the bed, so we just had coffees. There are lots of cafes and restaurants in the area. We would stay here again next time we are in Mumbai.

Stayed in December 2023

Toilet was pissed all over. Sheets were used before. A buzzing sound as loud as a hairdryer made it impossible to sleep.

Stayed in August 2023

Nothing

Bad

Stayed in August 2023

Nice location, very comfy beds and room

Stayed in August 2023

Nice and clean, conveniently located less than 5 mins walk away from the train station. Comfortable room and nice breakfast. Staff is helpful and always available.

Stayed in June 2023

I didn’t like the property. Location of hotel is very dirty area. Room is not clean. There are bed bugs, earthworms in bathroom, torn towels provided to me. I’ve put pictures to support my complaint in the attachments. Pictures of room in the app didn’t match the hotel’s.

Not applicable

Stayed in June 2023

There are no comments available for this review

Stayed in August 2024

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in June 2023

There are no comments available for this review

Stayed in January 2025

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in October 2023