Tha Location

Stayed in May 2022

from the moment we arrived we loved the place and service, rooms are very spacious and cleaned, food is amazing. everyone is very nice and they will always help you

Stayed in May 2022

My folks and I absolutely loved our 2 day stay! The staff are super welcoming and took the extra mile to surprise my mom and dad with a complimentary anniversary cake when they arrived at their room! The breakfast and dinner spread is amazing!

Stayed in May 2022

n/a

The staffs were very kind for us from arranging a spa appointment and introducing sightseeing spots in Trivandrum. In addition,the room was very clean and well equipped with tea and amenities. Moroever, breakfast buffet was extremely worthy !!!

Stayed in May 2022

The ironing bench in rooms is too heavy to lift and place anywhere.

Excellent

Stayed in May 2022

A bit on the expensive side

Good friendly staff, close access to Lulu mall, secure.

Stayed in May 2022

Breakfast rush hour between 9-10 . Try not to order stuff to table. Staff are very busy and might not cater to you as you need them too. They are very sweet and try to keep up with a smile though.

Great Hotel, location is wonderful, accessible very easily. Staff are all very nice and eager to help. Rooms are extremely clean, spacious and comfy. And the best part is they do not skimp on facilities. Easily one of the best hotels in Trivandrum. Breakfast spread is amazing and dining space is very spacious. Dinner was very good and could be one the best spreads in Trivandrum.

Stayed in April 2022

Ambiance

Stayed in May 2022

Queen bed

Breakfast service was impressive lovely pool

Stayed in May 2022

The staff were exceptional ...

Stayed in May 2022

The timing of lunch start is at 12:30, perhaps it can be pushed to 12

Comfortable room and stay Good options in bar and restaurant, tasty food 🙂

Stayed in April 2022

No complimentary bkfast after booking for this rate

Stayed in April 2025

Everything is perfect apart from pool. Pool location is good but they seems only allowing gents into pool. When we reached to access the pool they asked us wear the nylon dresses. But, unfortunately we did not have it. Then they asked us to purchase the nylon dresses on the spa reception. When we checked in the spa, they only had the dresses for kids. Due to that, my wife was not able to use the pool, I was just take off my tshirt and used it. I noticed the similar behaviour on other family too. This is something not sounds well to me. If you have some restrictions, that should be around the place. Food is also too costly and chiken biriyani not tasted well. Waste of money. They charge around 900 rupees per chiken biriyani, if I am correct.

Stayed in March 2025

The cockroach found walking around my room

Everything about this property was awesome including the staff and facilities. However I was let down by the fact that I found a cockroach in my room.

Stayed in March 2025

reservation system on line and too many confirming emails over and over again

all good

Stayed in February 2025

The staffs missbehaved at the property for no reason. We were simply having conversations over a drink after 12. Near the pool without making any noise But the securities threatened us away back to the room. I haven’t experienced such kind of behaviour in any star hotels. If we’re making any trouble or disturbances to the tenants nor the staff, we would accept our fault. But this was not the case

Location

Stayed in February 2025

I had requested a king bed, Sreejith at reception put me in a room which had twin beds put together to make a bigger bed, the sheets weren’t properly. The room smelled like it wasn’t properly cleaned

Location and some of the staff were great!!

Stayed in February 2025

The restaurant does not prioritize in- house guests, though this was resolved by the team at the restaurant. Communication with front desk and their response wasn’t great.

Close proximity to airport

Stayed in December 2024

First we got a room with mold.

Stayed in February 2025

The property is good but it is a stone throw distance from newly opened Lulu mall. There was a Christmas Eve event at the mall, the music was so loud and the sound was throbbing in my room. I got a nervous breakdown after continued loud vibrations. The hotel management changed my room. I don’t know what happened to other guests.

Stayed in December 2024

They gave jointed bed instead of kings or queen single and bedsheets where not that clean, even after address it they did gave a attention. What will be you feel if you take a room in star hotel and in middle of bed its feeling splited?

Break fast was good, dressets need improve

Stayed in December 2024

Poorly trained staff

Location and food

Stayed in January 2025

Did not receive room with preferred bed. Had to wait. The initial room we got had an awful stench. Sofas were dirty and had stains. Don't remember seeing the timings of room service for bar anywhere. It should have been mentioned. The iron table was broken. Moisturizer dispenser in the washroom was not working. There was definitely some dust on the sheets or the pillows, cause my brother has allergies and it kicked off. He had wheezing through out the night and his eyes got puffy by the morning.

Beds were comfy.

Stayed in January 2025

Staff were not that friendly. I understand they were busy with the full booking during new year. But that can’t be an excuse for the lack of hospitality or friendliness in a service industry. When requested for water bottles in the room, they were not served at all.

Facilities, food, cleanliness, rooms, beds.

Stayed in December 2024

carpets need cleaning; the look grey

close to shopping mall

Stayed in December 2024