It could have been clean, particularly the bed area. Lot of dust on the floor and corners. There is no MAT outside the bathroom. It's location is also a bit problematic if you want to rely on walking. About 2.5 kilometres steep climb is needed to get to the hotel. However, auto drivers know the location very well. It costs Rs. 250 from mall road.

It's a good hotel with decent facilities. Hot and cold AC was working well and hot water was available round the clock. Hotel canteen was also good. Toilet was very clean and bed was also very clean.

Stayed in December 2024

The only problem may be the location, far from city centre, with a rugged road. It can get pricy to get there.

Super nice personnel, quickly reacting to solve problems. Beautiful views from the balcony. Clean and tidy room and bathroom. The room was spacious and very well equipped.

Stayed in October 2024

Location. You need a scooty to move around

The staff is really good, room size, view

Stayed in September 2024

Very good hotel , staff was good ,

Stayed in August 2024

Good hotel location very nice view. Staff was very friendly especially Prince he was very polite person good.

Stayed in August 2024

Super staff especially Kuldeep..He is excellent with customers and will do anything to help..

Stayed in May 2024

I was in manali for a event and we choose hotel smuggler for our stay. Really very good hotel at very peaceful location with a great view of Snow covered mountains. After our event when back to hotel we have great with friends in there lawn with bonfire and music . Really very good hotel with beautiful room, playing zone , zym and lots of other things.

Stayed in October 2023

Great place best hotel I ever watched, I love this place a lot , review theme based hotel and good view of balcony , 3types of rooms, good food, playing zone, big lawns and sitting area, born fire available, hidimba devi temple is very close and at walking distance of 5 mins, u will love it a lot

Stayed in October 2023

Very Good Experience nice place for solo girls

Stayed in October 2023

The hotel staff went out of the way to provide great value We were stuck in manali for 3 days during the landslide disaster Manali was cut of from the rest of the world and the hotel took excellent care of us

Stayed in July 2023

Excellent stay , A bit away from Mall road but near Hadimba devi temple.The hotel is quite new, everything worked in the pleasantly large room .food was so good . The view from the room is awesome..they have a lot of other activities like playing zone, Gym , lawn etc . Overall a very good experience and highly recommended.

Stayed in June 2023

Not as such

The Location

Stayed in May 2023

Excellent stay, a bit away from mall road but very peaceful and close to nature. Had TT table carrom etc to wind down in the evening

Stayed in April 2023

If you are coming to Manali, without thinking any thing just Book Smugglers. As per our experience best resort in Manali in terms of Amenities, facilities, Service and staff. Rooms are really very good with modern interior and 5 star room facilities with unique pirates theme. Central heating and view from the is mind blowing or say cherry on the cake. they have lot of other activities in the resort like proper playing zone for adults and kids, they very big and beautiful lawn with proper seating arrangements. they swings in lawn for child’s . They Zym , disco & other activities. if you are at Smugglers you do not need to go out side you will all things under one roof. highly recommend for couples, families and nature lover

Stayed in January 2023

great experience to stay here .This hotel was fabulous and staff was very good and cooperative. Very well maintained rooms. Newly constructed rooms and infrastructure. Very wonderful stay.

Stayed in January 2023

Great place will all the facilities you would need. One of the best views (from room balcony) you can get on Manali..

Stayed in January 2023

How I can explain the hospitality of this hotel! no words. It was my 3rd visit to this hotel.staff, food,location view from the room was fantastic . Everything was neat and clean.Free wifi, pool, table tennis Ludo chess.carrom board etc.available there.There is elevator for old agers and disabled persons. Taxi booking is available there.Everything was on reasonable price. I love this hotel very much. Choose this hotel! You will never regret. Strongly recommend..

Stayed in January 2023

Awesome stay, unique hotel as per theme I loved the staff they were very helpful. nice service and hospitality, room very clean .The room view was especially awesome from our room . There are a lot of amenities like a gym, playing zone, lawn , and disco . Great stay for families.

Stayed in January 2023

This Like Paradise view and room are literally very beautiful , my decision is fully right to choose hotel old smuggler , from the starting checking was very smooth and they upgraded my room from Elizabeth two Barbosa room is very beautiful with all amenities from temperature control. very comfortable bed,sofa chais for seating, tea coffee maker in room and lots of other amenities that take of each and every little thing in the room . if I talking about its amazing, you can see full Manali Apple Orchard mountains and passes from the room so this hotel all other amenities for the entertainment for the guest, they have very huge and beautiful gaming zone in the front of the property with all major indoor games like pool table, table tennis, chess ,carrom board and lot more.

Stayed in January 2023

Thé balçóñy view is awesome and room ambience is perfect the room are big and clean and feel pleasant , The staff was very friendly ,, all the service were great they really looked professional in everything,. They have lot of amenities like proper pleasure gym disco lawn

Stayed in January 2023

This is an absolute lovely property in Manali. value for money Hotel clean and teddy rooms spacious and beautiful view from the balcony. We book for one day but extend to more days .the hotel service was top notch with all staff sowing up an excellent attitude with a smiling face. Food is very tasty too. Will highly recommend this hotel for anyone looking for table stay with yum food and beautiful view in Manali and a Luxurious property which is affordable.

Stayed in January 2023

NA

Views

Stayed in November 2022

Best hotel in Manali. Very beautiful and great experience with hotel smuggler. Luxury hotel in the lap of the nature with all 5 star amenities. The location was good as expected. Hotel theme is too good. All things goes with theme like rooms, corridors, restaurant and reception. very good experience. Must visit hotel smuggler Manali.

Stayed in November 2022

it’s really very great experience at Smugglers. We are at our honeymoon trip and Smugglers make us more memorable. Rooms are really very good with major amenities and view from the room is great. Staff and service are up to the mark. They arrange candle night dinner in there lawn with music and bonfire . we enjoy each and every moment there , recommend hotel for newly married couple.

Stayed in October 2022