Staff behaviour

Room was spacious and clean

Stayed in March 2025

Bathroom needs renovation

Location

Stayed in March 2025

The washroom,it needs pest control.

Stayed in March 2025

1. Without checking the booking ID, they denied booking is not reflecting in their system. And instead of helping asking customer to check with third party( booking.com). 2. They aaaume that given card details are not correct. 3. After forcing them to use the same card and get it confirm that the given card details are correct, they confirm that your check-in is already done and now reflecting in system. 4. Property is not maintained properly. All Check-In issues done at 12.00 night.

Nothing

Stayed in February 2025

Breakfast and kitchen staff was not good. Very poor breakfast. Even we didint have choice to book without breakfast. There should be a choice if anybody wants to book without breakfast

Stayed in February 2025

The room was unclean, hair in bed, sheets were dirty, basic amenities like slippers were missing.

The hotel is located close to the airport, and is near the main market area. Good location

Stayed in January 2025

Breakfast included was okay, can and should have more options (healthy) .

The room was outstanding, very good for the money paid and room service was great too.

Stayed in January 2025

Cleanness and behaviours of staff

Location

Stayed in January 2025

Love the upgrade they offered. Always a charm to stay here

Stayed in December 2024

Very very poor service .. rooms were sticking , room facilities not in working condition and the food was also not very good Breakfast was also not too good Overall very poor experience

Stayed in December 2024

Hot water not coming properly in the bathroom.Matress used are old and hard.Breakfast not includeded.The cost per night is approx,Rs.5400/-,which is not worth.It is worth for Rs.3000/- only.

Location is good.

Stayed in December 2024

No attendant or bellman present in hotel while entering. Front desk staff was not friendly,,,non co operative.no bellman service available after check in to carry luggage. Rooms not maintained well. Air conditioner was not cooling the room properly. Electricity was switching on and off on every 5 minutes.staff was giving reason of load shading. Food quality was good but compared to other reputed hotels it is very expensive.

Stayed in November 2024

Behaviour of the staff including the restaurant. AC was not functioning properly. Very less food options. The unprofessional behaviour of staff. No one to attend at the gym & pool. No towels at the Pool.

Nothing, the staff is so unprofessional

Stayed in October 2024

They charged me three days but stayed two days, that payment I made online not yet refunded

Stayed in October 2024

AC not working

Stayed in October 2024

The booking was for 3 people, and we requested for a bed for the third person, but we did not have a third 'bed' instead a mattress was given to put on the floor. This is deplorable and the least that I expected was a futon. There is no point of upgrading if half the things are not working in that apartment. There was no hot water coming and had to call the maintenance in the night. The fridge was not cooling, and water discharged continuously. The balcony was extremely dirty, and many lights were not working.

You had upgraded me to a suite / apartment which I appreciate but the condition of the appliances and the doors/ hinges are not working. It was a big room, and we enjoyed the space, but we did not have a third 'bed' instead a mattress was given to put on the floor.

Stayed in July 2024

The staff was rude. I booked the room for 2 days with breakfast but as the flight was delayed could stay only for 1 day. Asked them to swap break with dinner they didn't so stayed there with all the loss

The staff was rude. I booked the room for 2 days with breakfast but as the flight was delayed could stay only for 1 day. Asked them to swap break with dinner they didn't so stayed there with all the loss

Stayed in August 2024

Cleanness, upkeep, food and staff training.

Nothing much to write about.

Stayed in August 2024

Food quality poor than before

Staff behaviour

Stayed in August 2024

It is not at all worth the price. A big room with poor facilities. You can close or open the washroom doors, you will be stuck inside for sure. Sofas and blankets are of average oyo standard. There is TV in the hall but wifi router is so weak that TV has almost zero signal. So TV is pointless in the hall. Toiletries are somewhat less. Room dining service is sometimes pathetic as they took more than 1 hour and still did not delivered basic french fries. No point in spending 13K for this big OYO room.

Spacious. Balcony.

Stayed in July 2024

Horrible place, lazy staff, absurd quality of food, worst tea sipped for this year at this hotel. Stale food is served. No illumination in corridors, dirty lift

Nothing

Stayed in July 2024

The ambience was good i got ab upgrade from classique to ambient and the room that was given to me was the worst ... Not used telephone wires coming out bath tub leakage no toilet roll in the bathroom no tissues in the room the AC was not working we had to call thrice to get that resolved no ventilation in the room ... We called 9 they tell us call 22 for toilet rolls we ask for tissues they say call 23 for tissues too bad service

The ambience was good and the location was good

Stayed in July 2024

Swimming pool was not maintained well

Location, breakfast spread, room size and amenities, cleanliness

Stayed in July 2024

The Air conditioning is very bad. Rooms have musty smell

The hotel is located on main road, the breakfast spread quality is nice. Food is also good quality

Stayed in June 2024

TV not functioning , i booked the best room jn hotel which was an apartment. 702. The door lock was broken. Even after asking them to fix it they did nothing. Breakfast was stale. No hot water. I can go on and on

Stayed in June 2024