S.No:81/1, 500 Mtrs ahead of ABC Farms Ltd, Opp. Satellite Tower,Koregaon Park , Pune - 411001, 411001 Pune, India
#114 of 348 hotels in Pune
Guests' ChoiceBased on 414 hotel reviews
7.7Cleanliness
8.4
Comfort
8.2
Location
8.1
Facilities
7.8
Staff
8.2
Value for money
7.9
Free Wifi
7.5
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End of dialog contentReviewed: August 7, 2024
Shyam
United Arab EmiratesThe hotel is like an old apartment building without elevator. The hotel staff are polite, but the property looks really old and shabby. The bed sheets and covers were old. And it's too overpriced. I should have booked Blue Diamond for INR 600 more. The hotel needs total revamp.
The location is good.
Stayed in August 2024
Reviewed: August 6, 2024
Thyagarajan
IndiaNothing in particular
Cleanliness, courteous staff, excellent breakfast spread
Stayed in August 2024
Reviewed: July 26, 2024
Jude
IndiaElectricity issues. Frequent outages was irritating
Well maintained but old
Stayed in July 2024
Reviewed: July 14, 2024
Nalawade
IndiaJust can make changes in the sheets and extra towels and blankets
Utmost peace and silence and good services
Stayed in July 2024
Reviewed: July 7, 2024
Smitha
IndiaThe sabudhana vada was a bit uncooked once. Other than that, always have loved the food.
Hotel Pheonix is seriously one of the most luckiest places for us to stay, wherever me and my husband visit Pune.
Stayed in July 2024
Reviewed: July 3, 2024
Fayas
IndiaVery nice stafff
Good
Stayed in July 2024
Reviewed: June 9, 2024
Jagritee
IndiaIts awesome for a good stay , breakfast can be updated a bit.
Stayed in June 2024
Reviewed: May 3, 2024
T
India1. the bathroom door was not getting locked. 2. the bed is hard and uncomfortable to sleep.
Stayed in April 2024
Reviewed: May 2, 2024
Sengupta
IndiaNone
Had an excellent stay here for a week. The rooms are comfy and they have great room service. The receptionists and staff were very friendly. Also the food is really good. Also the location is great and near to the airport. Overall 10/10 experience.
Stayed in May 2024
Reviewed: April 17, 2024
Siddhi
United Arab EmiratesWe’ve stayed at this property before and I have to say this time left much to be desired and we likely will not be staying again. The sheets had stain and rooms weren’t very clean. We got a small queen bed despite them asking for our preference at check in and us requesting king.
The location was convenient
Stayed in April 2024
Reviewed: March 23, 2024
Vishal
IndiaWater coming out of Split unit at 5Aam and water draining continuously in toilet
Nothing to like except the staff was courteous
Stayed in March 2024
Reviewed: February 28, 2024
Christopher
United KingdomStreet dogs outside. Window fittings were not good. Gaps visible. Curtains did not cover the windows.
Location
Stayed in February 2024
Reviewed: January 18, 2024
Rajesh
IndiaEverything including facility, room, breakfast
Nothing
Stayed in January 2024
Reviewed: January 15, 2024
Amruta
IndiaBreakfast was good, but restaurant service in the evening was bad
clean and decent service
Stayed in December 2023
Reviewed: November 20, 2023
Paresh
United StatesToo far from the main road
Stayed in November 2023
Reviewed: October 29, 2023
Prashant
IndiaService
Clean & location
Stayed in October 2023
Reviewed: October 21, 2023
Arif
BangladeshFantastic location, brilliant staffs & service, beautiful rooms. Overall hundred percent full on performance. The hotel exceeded my expectations in every way. Every time i come to Pune, i will stay here for sure.
Stayed in October 2023
Reviewed: October 20, 2023
K
Indiathe reception staff was rude and had no common courtesy to address their guests.
Stayed in October 2023
Reviewed: October 16, 2023
Baldeep
IndiaToiletries and other provisions in the room were inadequate for three peoplr
Food is amazing. Restaurant staff amazing. Love the location and the property. The staff is very helpful and friendly.
Stayed in October 2023
Reviewed: October 16, 2023
Kota
IndiaThere is no lift in this hotel and no warning will be displayed to you while booking it. We have carried our luggage to 2nd floor on our own. No guests are allowed and for this also you wont see any note while booking.
Not much, it was high priced stay with no facilities.
Stayed in October 2023
Reviewed: October 14, 2023
Yogesh
IndiaNo other amenities like swimming pool gym play area
Room size
Stayed in October 2023
Reviewed: October 10, 2023
Ashok
NepalOpen drainage next to hotel
Adjoining stinking NALA.
Stayed in October 2023
Reviewed: September 29, 2023
Abdul
OmanProperty located in the city. Neat and clean room They have professional team for housekeeping, restaurant and reception. Housekeeping team head Sunitha and Dinesh were very personable and attentive. I really appreciate your team. Housekeeping Supervisor Sunitha is an asset to your hotel..
Stayed in September 2023
Reviewed: September 29, 2023
Abdul
OmanThere's nothing I don't like
Property located in the city. clean and tidy room They have professional team for housekeeping, restaurant and reception. The housekeeping team head was a nice personality
Stayed in September 2023
Reviewed: September 23, 2023
Syed
IndiaThe rule of NO VISITORS are allowed in the room of the guest! I was in Pune for an event and therefore my relatives/friends had to use the loo or rest for a bit or freshen up for a bit. They did not allow. While every hotel in the country has no such policy I wonder why they have issue with it. I understand 'staying overnight' is chargeable but my cousin (male) wanting to come to my room for few minutes was barred. Little let down by this. The breakfast could have little more options. The staff was friendly yet looked disinterested. Location could improve. The stinking gutter next to it made it horrid to breath.
It was comfortable and we were surprised to get an access to the balcony. The housekeeping staff was friendly and courteous.
Stayed in September 2023
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