no windows, but it is common in India. The breakfast have mainly Indian cuisine, so if you are from western Europe, it would be not too appealing. The location is a little bit far from the fort and other attractions.

The room is very spacious and perfectly clean. The bed really comfortable and there is a lot of space also in the bathroom. Wi fi is working well as air condition. Inside modern forniture and a desk when you can also work and a sofa space with a coffee table that it is a nice plus. Also free water. The staff is welcoming and helpful.

Stayed in March 2025

Not much.

Surprisingly nice, clean place. Decent sized room. Helpful guy at desk.

Stayed in March 2025

The bad: Communication was poor throughout. I made the booking on booking.com and then sent a follow up message via the site to confirm it was OK (after some bad experiences at other Indian hotels). No reply received to the message, so I sent an email, no reply received to that either, so decided to call and eventually got the confirmation I required. Should not have been that difficult.  On arrival at the hotel I asked if it was possible to change from the 3 nights booked to just 2. No problem, the receptionist said. Just to formalise this I made the same request via booking.com (not expecting them to read it anyway) once I got to my room.  However on checkout I was informed that as I'd made the change request on booking.com after checkin I'd have to pay for the full three nights. After some complaining that was changed to paying just  the booking.com commission for the third night (but that was initially miscalculated and only later reduced when I challenged that also). I still don't see why I should pay anything for their failure to follow simple business processes. During the discussion over how much (unnecessary extra) I was going to have to pay, it was implied that it was my fault for only informing the receptionist and not the manager of my change of plan. I was also threatened with being billed for the full three nights after I suggested I might mention this issue on my review. Both highly unprofessional behaviour by (who I assume to be) the manager.  Also has to pay for breakfast despite the hotel brochure saying it was included. I wouldn't say don't go there (as very little choice in Chittorgarh) but be on your guard for any areas of potential confusion (genuine or not).

The Good. Big comfortable spotlessly clean room, with a great shower. I'd rate it between a Travelodge and Premier Inn in the UK. Also, a decent, reasonably priced restaurant on the top floor, which also serves breakfast.

Stayed in February 2025

Service bit slow

Location and food

Stayed in March 2025

Nothing

Lovely modern hotel, extremely spacious room. Great facilities. Staff very accommodating.Beds comfy & nice soft pillows. Great place to eat above called Castle view Resturant excellent food & really good prices

Stayed in March 2025

Breakfast was the only thing to be improved, more options & facilities like a toaster to toast bread & some considerations for foreigners who cannot eat spicy food. However, the Choley Bhature served in breakfast were delicious!

The hotel was very clean & comfortable, staff was polite, friendly, very accommodating & helpful. Neelu & the other guy at the front desk were exceptionally diligent & went over & beyond to make sure we were comfortable. Our cab was scheduled at 11 am and the check out time was 10:30 am, they themselves offered that we can checkout late & no need to rush. This is very rare & depicts great customer service & generosity. Thank you guys! We loved every bit of our stay with you.

Stayed in March 2025

A bit more attention to cleaning all of the bathroom.

This is a new hotel with bright clean rooms and hot water! The restaurant served great food at a good price and staff were lovely. There wasnt anywhere to sit outside but it’s great for an overnight stay.

Stayed in February 2025

Best hotel around the area it is located in. Close to the fort and quite modern rooms. Restaurant has good options also.

Stayed in January 2025

Restaurants stuff is not so fast. English communication could be improved

Clean rooms for Indian standard. Restaurant is extremely delicious and cheap!

Stayed in February 2025

Loud noises from corridors all night through

Spacious clean room

Stayed in January 2025

The hotel was perfect for us, the problem lay with the groups that stay there. The first two nights we had to ask a group attending a wedding to quieten down outside our room, but that was nothing compared to the rude and arrogant party of six families that took over our floor of the hotel in our final night. The men from the families sat in the bedroom opposite our door. They had the door open and were drinking, smoking and shouting. The ladies were letting the children run around the corridors squealing. We asked politely for them to quieten down at 11pm but to no avail. The receptionist at the hotel dealt with the issue to the best of his ability and was kind and helpful, providing us with another room. Not ideal but we were grateful. If the hotel’s target market is large parties this needs to be made clear. It spoiled what was otherwise a lovely stay. Thank you again to the staff who worked hard to try to resolve the issue.

The room was great with a view of the fort. It was really large and we had a seating area and a comfy large bed. The shower was good and the water very hot. Facilities were good and the staff were all extremely helpful, courteous and polite. The breakfast was limited on a couple of days but on our last morning there was a buffet, which was tasty. We were happy with the location. Good value for money.

Stayed in January 2025

There are very few rooms with a window of the outside view. I had to get my room changed to get a window. Facilities are limited and little service. There was no kettle and I asked to be upgraded to get one, but they supply the kettle only in the suites. Very few toiletries are provided including toilet paper. Breakfast buffet was limited and not very good. The area surrounding the hotel is not nice to walk in.

The room and bathroom were clean and of a decent size. Staff was friendly. The lunch was good. The restaurant has a view of the fort. The hotel is more like a guesthouse, very basic and on the 3rd and 4th floor of a commercial building, but clean overall. Its close to the fort and the restaurant has a view of the fort.

Stayed in January 2025

Nothing

Room size was exceptionally big inspite of triple bed room, very spacious and well designed

Stayed in December 2024

Staff was not providing services promptly

Cleanliness, food & pleasant room

Stayed in December 2024

Not good breakfast

Average property

Stayed in December 2024

There is no coffee machine in room.

Reception staff was good

Stayed in December 2024

Level of cleanliness could be improved. Grimy and dusty in anew property does not bode well for the future.

Relatively new hotel and comfortable rooms.

Stayed in December 2024

Staff were excellent!

Stayed in November 2024

The staff were extremely kind and helpful. We arrived before check in and they looked after our bags and organised a tuk tuk to the fort. The room was ready upon our return The meal in the restaurant was delicious!

Stayed in October 2024

Rubbish nearby. It's really easy to clean

Good staff, location and restaurant

Stayed in October 2024

Not quite close to the fort and to the city center.

Very good room, decent price, great breakfast, helpful staff.

Stayed in September 2024

The hotel is on the 3rd and 4th floor of the building and the reception is on the third floor . The rooms are not soundproof . We could hear the reception people talking in our room . The shower in the bathroom is too high and the place to keep the towels is too high.

The staff at the hotel are polite and professional. I had requested for a Hard Bed and they made arrangements which made my stay comfortable. The room is big and spacious. I was surprised with the availability of hot water and electricity for 24 hours in a small place like Chitorgarh. The In room dinning - The quality of food was good . The housekeeping staff was efficient so was the reception staff . The toiletries provided were of good quality. The location of the hotel is excellent - the fort is just 10 minutes drive from the hotel . The hotel is new and the quality of the furniture and overall look is good . We enjoyed our stay and have no hesitation in recommending this hotel for a stay in Chitorgarh.

Stayed in September 2024

Nothing

Room, cleanliness and staff

Stayed in September 2024

Room

Stayed in August 2024