approach road

best experience ever polite and humble staff , food is good

Stayed in May 2023

one of the great resort for vacation

Stayed in May 2023

LOCATION

Stayed in May 2023

Great climate I have visited with my group osm good with good taste easy to reach best resort in igatpuri

Stayed in May 2023

The attitude of the manager was pathetic. We complained about room conditions and he was not interested at all. His excuse was that it is a weekend and there are 800 guests on the property which are really not reasons for not maintaining rooms. He was constantly abusing the staff and letting his frustration on them. He didn't care about customers. Zero empathy for customers and no hospitality at all. The remaining staff was well-behaved and professional. The property is not well maintained. Something or other is not working. Good swimming pool and sitting area around that. Small playing area for kids. Bicycles on the rent. Very large property and will give you a feeling of a town on weekends when it is full. They have very limited staff so you will end up doing most of the stuff including carrying your luggage. Rooms are in bad condition, at least which we got and there were no better alternatives. We booked 2 Delux rooms. One room didn't have a TV and another didn't have a fridge. The bathroom was not dirty but not neat and clean as you would expect. Things were broken inside the bathroom, the mirror was rusted, not a single hook to hang clothes or towels, and the door was broken. AC was not working which we managed to work after multiple follow-ups.

There are not many options for food. You have to take the food package which is Rs. 1,000/- for all meals. Food is veg only. Very limited option. However, decent food, not great but nothing to complain about. Decent outdoor activities including short zipline at a reasonable rate. Kids will enjoy it.

Stayed in April 2023

No room service, water bottles were not provided, break fast or dinner spread is like a marriage function and outsourced to third party with low quality food. Pathetic taste

Beaware the rooms and pictures shown on website is not at all matching to actual property.

Stayed in January 2023

Everything was bad

Nothing really

Stayed in December 2022

1. There is no Alacarte .Only buffet. 2. Opted for Deluxe room. Double bed was broken. 3. Blankets and Bedsheets seems to be not cleaned from the day it was purchased 4. Toilets were not all clean 5. Toilet cupboard was shaking 6. AC remotes were not working 7. Room handle were broken 8. Rooms were not painted since ages 9. There is no room service. 10. Rooms phones were not working. 11. Even for one bottle of water, the restaurant in resort don't have it. We have to purchase it from a small shop which is inside the resort 12. Pool had insects in it 13. After fighting we got two slice of bread cheese for my kid. Restaurant doesn't even keep basic food 14. Cotton was getting removed from the towels provided 15. Even bathroom window glass was broken 16. No staff available. All are more busy with the wedding events at the resort. No one is interested in providing service to the existing guests who have paid for the rooms. Paid 6.5 k plus extra 1k per person for the disgusting rooms and services ever Pathetic service. I had taken my parents for the first time in this resort and had a really horrible time. 😕.

Only location was good. Food was good.

Stayed in November 2022

it’s a fraud : the stay is in a building and it’s pathetic: it’s nowhere mentions while booking that it’s a veg restaurant: full board is horrible rooms are not worth 500/- no towels no housekeeping lizards and cockroaches

location

Stayed in October 2022

The amenities, room furniture, linen, food, everything was substandard and not worth the prize paid.

It was ok with not much spread. Not value the price charged.

Stayed in October 2022

place was dirty and washroom was too dirty

Stayed in October 2022

Network problem

Big property at iagatpuri Rainforest resort Big space and lovely maintain

Stayed in October 2022

Only network error

Great stay valu of money Food and room are very nice

Stayed in October 2022

Outside food nit allowed in room

Butifuel nature at Ravi forest Resort igatpuri place are in surrounding mountain view Many options available for entertainment like a children ply aria Big game zone

Stayed in October 2022

Some network issue otherwise all are perfect

Ambiance and location are butiful room are very good. Big swimming pool Big garden for children ply erea Big lowan available for open activities Lovely adventure activities like sky sycling

Stayed in October 2022

No thanks

Ambiance and interior are good good hygiene maintained overall. The staff was very helpful welcoming. The timbar restaurant had really good food. Would recommend one of the best place to stay in igatpuri

Stayed in October 2022

Network error but WiFi available You carry jio sim

This is a one of the clam property located in igatpuri.we stayed there one night an it was a really great experience The rooms are clean and spacious

Stayed in October 2022

Village road

Staff including the receptionist and even the guards were very polite and the overall infrastructure of the property was also quite good Room was clean and hygiene was maintained

Stayed in October 2022

no words..

best ever n good views..

Stayed in October 2022

Main road to resort road hard

Awesome food and service. Clean rooms and best ambience.what more can one want. Strongly recommend staying here with so many amenities and the climate which is always pleasant in Igatpuri,lot of Indoor and outdoor activities with friends and the swimming pool is very well maintained, It's a treat for nature lovers

Stayed in October 2022

Only network problem

Wat a lovely climate. Full of Fog everywhere. Good food. My kids love the ambinece. And Ashoka waterfall is the most beautiful waterfall i have seen which is just 25 min drive from resort. Room beautifully decorted by staaf.....!!!!!

Stayed in October 2022

the rooms were messy, property wasn’t clean and Food was very poor

nothing

Stayed in September 2022

Need to add some game zone more

Mostly this is best resort to visit during the mansoon time, Staff is very good and very polite the food was too good and very tasty at timber value for money resort. near to camel valley and Railway dam.

Stayed in September 2022

We didn't get the booked room, false commitments, zero management, no room service available and terribly rude and non cooperative staff.

Nothing At all.

Stayed in September 2022