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  5. Reviews of Hotel Decent Suites - Delhi Airport

Reviews of Hotel Decent Suites - Delhi Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

A Block, Road No-6, Block RZ,Mahlpalpur,Near Igi T3 Airport,New Delhi-110037, 110037 New Delhi, India

#348 of 1,284 hotels in New Delhi

Guests' Choice

Review Score

Based on 2444 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.7

  • Location

    8.1

  • Facilities

    7.6

  • Staff

    8.1

  • Value for money

    8.0

  • Free Wifi

    7.4

Verified guest reviews from real Bookers

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Showing 226 - 250

  • Reviewed: May 3, 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night

    They not provided towel

    Staff behavior, cleanliness is good, comfortable one to stay. Toilet facility is good. Wifi facility is ok but speed of wifi is low. Night dinner is ok not that much good.

    Stayed in April 2022

  • Reviewed: April 7, 2025

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nice

    Stayed in April 2025

  • Reviewed: April 6, 2025

    5.0
    Not satisfactory
    • Business trip
    • Group
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was very poor.

    Nothing specifically

    Stayed in March 2025

  • Reviewed: April 5, 2025

    10
    Nice
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel was good near to igi airport, staff was very helpful.

    Stayed in February 2025

  • Reviewed: March 30, 2025

    3.0
    Clearly a budget operation
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Needs better cleanliness standards

    Location but not much else

    Stayed in March 2025

  • Reviewed: March 24, 2025

    2.0
    Very Poor
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not satisfied

    Stayed in March 2025

  • Reviewed: March 14, 2025

    5.0
    Only book if necessary.
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 1 night

    The facilities were borderline passable. In addition, the staff were frustrating. One staff member kept buzzing on mine and my friends room doors after we'd closed them because he wanted a tip. We carried the bags to the room ourselves...

    The location was near the airport and provided us with an easy route to the airport before check-in.

    Stayed in March 2025

  • Reviewed: March 10, 2025

    1.0
    The most disgusting dishonorable place in New Delhi.
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn’t like the idea of him taking my phone so that he could rate his hotel on Google. I had to change my five star rating on Google to one star which I really wanted to give zero stars!

    Nothing. Not a damn thing. Barron, it was the most disgusting facility I had ever been in.

    Stayed in March 2025

  • Reviewed: March 3, 2025

    3.0
    I won't stay in that hotel.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty bathroom, bugs in a bed room. Very noisy. Hotel restaurant was a joke. They need to provide proper itemized billing. I was tired and did not bother to argue with them

    I only liked staff and the driver thakur who were very helpful.

    Stayed in March 2025

  • Reviewed: March 3, 2025

    10
    I have stayed in many cheap hotels in Dehli but this is the first one I would stay in again
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast

    Clean sheets, hot showers, friendly staff

    Stayed in February 2025

  • Reviewed: February 17, 2025

    4.0
    Passable hotel with not much to provide. Not worth the money I paid.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    All the resources were very old. All metal objects were rusted. The complimentary coffee and tea sachets were not refilled. Not water was served unless asked for. The rooms were not as advertised. It felt claustrophobic at times.

    The food was great! TV had the basic required channels. Sufficient charging ports. Well cleaned rooms. Spacious rooms.

    Stayed in February 2025

  • Reviewed: February 10, 2025

    2.0
    After I arrived at Hotel Decent Suites for check in, I was told there was no room for me.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Unreliability to get the room even after making the reservations and email exchange

    Location and the size of the room

    Stayed in February 2025

  • Reviewed: January 29, 2025

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I am writing to formally lodge a complaint regarding an issue I encountered during my recent stay at your hotel in Room no.204. Upon checking into my room, I discovered a hole in the wall near the switch, through which the other side of the wall was visible. This not only compromised the privacy and security of the room but also made the overall environment uncomfortable. I found it concerning that such a defect was present in a room that I expected to be in good condition for a relaxing stay. As a result of this issue, I felt it necessary to check out earlier than planned, as I did not feel secure or comfortable remaining in the room. I am disappointed that my stay was disrupted due to a condition that I believe should have been addressed before offering the room to guests. I would appreciate a response acknowledging the situation and any actions being taken to rectify this for future guests. Additionally, I request a refund or compensation for the inconvenience caused by the early checkout.

    Stayed in January 2025

  • Reviewed: January 25, 2025

    5.0
    Good value for money, but don't expect a warm welcome.
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 2 nights

    - Staff were very unfriendly. None were outright rude, but I didn't see a single one smile during my time, like they didn't want to be there at all. - I asked if they could order me a taxi for a 20 minute drive. They said that they would drive me themselves, but they would charge 1500 rupees. Prices on Uber were a third of that and tuk tuks were even cheaper (< 200 rupees). They would probably benefit from not trying to rip off their guests. - Mediocre breakfast, not many options.

    - Rooms are quite comfortable - it was designed nicely, but was showing signs of wear-and-tear. - The mattress on the bed was hard, but a little softer then a lot of other places. - When you consider how cheap it is, it's very good value for money.

    Stayed in January 2025

  • Reviewed: January 21, 2025

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms were not very clean. WiFi was very bad. Food was just ok.

    Close from the airport. Customer service was ok.

    Stayed in December 2024

  • Reviewed: January 17, 2025

    4.0
    Bad experience
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pillar in the room. Tea kettle to be moved every time you use it. Not heated. Poor ventilated

    Poor breakfast

    Stayed in January 2025

  • Reviewed: January 9, 2025

    1.0
    Awful wouldn’t recommend even if it was free
    • Leisure trip
    • Travelers with friends
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Too much too list. But I would say it’s not an airport hotel. Rooms weren’t clean, no towel no toilet paper and the floor in the bathrooms I wouldn’t make my worst enemy stand on it.

    Nothing

    Stayed in January 2025

  • Reviewed: January 7, 2025

    3.0
    below average at best . Better hotels nearby
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights

    Unclean sheets, no heating in the room, and no hair dryer like advertised. Very rude-sounding front desk. Inferior customer service skills. They wanted me to pay extra for a heater hahahaha . I thought I paid for all the amenities . Evn the young cleaning boy was rude .I think they are not trained in the hotel industry

    good breakfast was provided. .The room boy who took my bags upstairs were pleasant .

    Stayed in January 2025

  • Reviewed: January 5, 2025

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I never stayed the property. None of the taxi drivers from the airport knew where it was. The Google map location on booking.com site took me to a completely wrong location through a road which was not there. I recieve a message from the property before my arrival date that I should call them if I could not find the location and not to give the phone to the taxi driver to ask for directions but they would not pick up the phone either through direct phone call or on WhatsApp. It was a scary experience going in the middle of the night to an isolated Location and I was advised later that it was an unsafe area. The taxi driver took me to another Dodgy hotel. After one to 2 hours, I received a call from the hotel about why I didn’t arrive when I had clearly told them my time of arrival. I would strongly advise any new travellers from booking at such hotels.

    Stayed in December 2024

  • Reviewed: January 5, 2025

    3.0
    Beware!
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    This hotel is not 4 stars by any standard. First of all, I did not write the initial review that rated this place 8/10 - my guess was the staff posted a review on my behalf which is disappointing and brought back the stressful and bad memories I had of this place. Due to that, I have taken this time to write this detailed review to warn other travellers. I booked for a night as my arrival to Delhi was at night and I had to catch an early morning flight the next day. But this place is run down and both bed sheets and towels stained and torn. Two rooms that I was shown had the same exact condition. As a solo female traveller, I felt unsafe as I did not see any other female staff or traveller. My only regret was that I did not leave the hotel and stayed overnight at Delhi airport. If it had not been late at night, I would have had the courage to call out for a taxi to get me back to the airport.

    Staff was trying to be helpful when I needed the wifi and asked for rooms to be changed at check-in.

    Stayed in November 2024

  • Reviewed: January 2, 2025

    3.0
    Absolutely filthy
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It should have been advertised as private hostel. Not a hotel.

    Convenient location, close to the airport

    Stayed in January 2025

  • Reviewed: December 22, 2024

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Wifi not working, location was bad.

    The bed was nice.

    Stayed in December 2024

  • Reviewed: December 21, 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is quite dirty in general (facilities and bedroom). The table, the toilets and the bedsheets were not cleaned. In the room we could really here everything from the street, really noisy. Just to inform you, the pickup service they are offering at the airport is expensive for the distance: 800inr (price as mentioned on the page) + 200inr for parking (we don't see the bill, the driver just asked for money basically) so total of 1000inr. We paid less than 300inr to reach the city center the day after (35 minutes car).

    The hotel is indeed nearby the airport (7 minutes by car from the international terminal) and the staff is nice.

    Stayed in December 2024

  • Reviewed: December 20, 2024

    1.0
    Very poor
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty bedding with hair and stains all over, hadn’t been cleaned from the previous guest. Dirty towel, no hand or face towels. Slippers left by previous guest still in the room. The room also smelled of cigarettes. Hotel is in a dodgy location down a poorly lit alley. The receptionist at check in tried to rip me off for the airport transfer charging more than what they had noted in their confirmation email. The shower didn’t work properly. The area where the food was being prepared looked very dirty so didn’t bother with the complimentary breakfast. I suspect a lot of fake reviews have been made by the hotel as there is no way this is a 4 star hotel. Would not recommend staying here even if it’s just for one night before a flight! Only good thing was a different receptionist on check out helping to change my taxi time so I could get out of there earlier.

    Close to the airport.

    Stayed in December 2024

  • Reviewed: December 3, 2024

    1.0
    Bad experience
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bed linens were very dirty.Room not cleared rather dirty. Bathroom wash basin height was very high and installed at incorrect location. Hot water not available even at 6 AM. Complimentary break fast was hopeless. Location of hotel is horrible. Minimum needs like sleeper not provided. Many more.

    Not a good hotel at all

    Stayed in November 2024

Showing 226 - 250

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