Service is not up-to-mark

It was an average

Stayed in October 2022

Totally good

Stayed in October 2022

staff was lethargic. they will take their own sweet time to respond on things that you ask them to do, that too if they remember. buffet has hardly any options

The rooms were clean

Stayed in August 2022

All was good. If they want to improve then they can improve services. Staff could do better like smile more often, help in car parking, help in carrying luggage, proactive communications, quicker services like room cleaning.

clean, good looking building, nice rooms, comfortable.

Stayed in June 2022

great overall feeling, clean and tidy, overall very good experience. very nice roof top

Stayed in June 2022

So many cockroaches in the room, bad ventilation and smells like humidity.

Nothing

Stayed in February 2025

Service, Food and Location

Stayed in December 2024

It’s much older than the pictures, the towels were grey from age. It was very hot, and the whole night there were dogs barking under my window.

I was there one night before the tour around India, and it doesn’t really look like the photos. Everything is much older. The location was close to our next hotel, so for me that was good

Stayed in November 2024

Need constant follow up for room service. Room service staff start work around 11 a.m. No variety in breakfast served. Cleanliness of toilets needs to be ensured.

Location is good, near to many tourist points. Reception staff is good.

Stayed in October 2022

Going from city palace to Hotel is a pain as the complete road is jammed,may be because of diwali. Auto took 250 inr just for 4km distance.

Hotel is good with spacious room for 2+2 family

Stayed in October 2022

-

location is good, hotel kept clean, pool is nice and overall staff was helpful

Stayed in September 2022

1.Excessive light cut 2. High waiting time for check in as room is not ready where as check in time was given more than 2 hours before. 3. Freakfast area was too hot and sitting was full , had to wait for getting seat free. 4.cut fruit was so exhausting as did to heat watermelon was fully dried and spoiled . 5. Got towel in room in evening @ 5 pm after following up 4th time . 6.Parking on road on owner risk. 7. Only one chair with table in room . 8.location after crossing city streets , not on main road.

1 Cleanliness. 2. Breakfast variety. 3.Newly built and quality furniture.

Stayed in September 2022

Room

Stayed in August 2022

Unprofessional staff, charged us extra 4k for the same booking. Pathetic breakfast, and loud music at night in hotel’s restaurant disturbing all the guests. Not recommended at all.

clean and good location

Stayed in August 2022

Nothing to dislike about this hotel and the people who work there.

I liked the hospitality, location, and services provided to us. I would love to visit again.

Stayed in August 2022

Just was very costly - we booked suite room which was just different in terms of size from other rooms but paid very high

Property was nice, clean & beautifully made.. breakfast was also really good and the view from rooftop area was superb. Location was also nice.

Stayed in August 2022

Everything was very great

The services and ambience of the hotel was very good. Miss chhaya at reception was very helping and guided us from the best hotel to go for dinner to transport services to travel around Udaipur. The breakfast services was also awesum. And yes the pool experience was also great which increased the points for this hotel.

Stayed in July 2022

Lovely

Stayed in July 2022

cleanliness, lift had lot of stains, service, electricity issue, didn’t do cleaning of room in spite of reminder, limited menu, cable net wasn’t working properly, non veg breakfast wasn’t available, got same boring breakfast

location only

Stayed in June 2022

the structure and the hospitality staff was so kind and very helpful

Stayed in June 2022

unresponsive staff. The location of the pool which is right next to reception is absurd.

Stayed in June 2022

I had a wonderful experience at the SHAHPURA DEV PANACHE. The rooms were clean, very comfortable, and the staff was amazing and eager to help! Thank you. Will recommend to my colleagues!

Stayed in June 2022

The only thing we found is cost of food,rest all is good.

Very nice hotel, a awesome ambience, lovely people and a great hospitality received. Location is good, food is awesome but costly, pleasant stay.

Stayed in June 2022

We liked everything. Everything is above expectation.

Exceptional service, awesome property and Superb team looking after the guests .Specially Rakesh and Pankaj, they are truly an asset for the property. We would recommend this property to everyone. Truly a home away from home.

Stayed in May 2022