The approach road ( last 100-200 metre) isn’t that great

Service

Stayed in March 2025

1) Do not take the mountain view room. The garden view room is what you need to take here. 2) The ventilation in the Standard room is a little poor. 3) Only the mountain room and the garden rooms are pet friendly. However, the staff was very accommodating when it came to our requests with the pet. They allowed our pets in the standard room.

Excellent staff. Extremely warm and welcoming. Bala and David made our stay comfortable. My pets were very happy

Stayed in January 2025

approach road v narrow- difficult for suvs when car comes from opposite side. ok in daytime but restricts movement to the town at dark.

exemplary staff - V good food- comfortable n clean rooms- modern bathrooms. lovely garden to bask in the sun. i hate to take names so i won’t but everyone down to the cleaning lady are so customer oriented and pleasant.

Stayed in November 2024

Stay timings

The staff was great they had an excellence to amaze the customer's, we came late but they made it up for the service in the morning. MR DAVID ,MR Sanjay , the chefs Vignesh, and Balaji were ready to help and bring a good satisfaction to us during our stay through their services.

Stayed in November 2024

Little more maintenance is needed in rooms and bathroom. The linen needs to be cleaned or changed . Furniture looks old and tattered . Bathroom faucet was leaking . No heater in room in cold weather

The view from mountain view room are excellent. Rooms are big and well lit . Staff is good and food is lip smacking. Beautiful place overall

Stayed in November 2024

It would be even better if they had Sherlock Holmes books / showed the films. And had the fire lit in the sitting room so you could get cosy around it in the evening. It’s really cold - blankets in rooms would be great.

Very quirky hotel set in the hills above Ooty. The gardens are immaculate and beautiful and the staff couldn’t be more helpful. The meals were good and the hot water bottles much appreciated.

Stayed in October 2024

Dinner buffet could have been better. Spread was OK but the quality of the dishes could be improved

Breakfast was decent

Stayed in April 2024

Very narrow and rough approach road. Average breakfast in terms of variety and taste. Expensive meals with very slow service.

Fantastic location with great valley view. Friendly staff. Very well maintained gardens and property.

Stayed in April 2024

They didn’t provide complete set of toiletries, there was no tooth brush and toothpaste available

The location, friendly staff and the room

Stayed in March 2024

1. Can stay here only if you have your own vehicle 2. The food taste was average.

1. Property is maintained exceptionally well. 2. The staff is very polite and helpful. 3. They have amenities like games etc 4. Pet friendly 5. Safe 6. Have toilet and food facilities for drivers.

Stayed in January 2024

Ooty weather is cold. The bonfire in cottage should be given as complimentary rather than charging for it. As we are already paying a good amount for cottage

The cottage is beautiful. Scenic beauty. Loved the cottage and nature theme.

Stayed in November 2023

The Fire that they put in the room gets charged . We were not communicated about the actual price

Staff is good ..location is great. Breakfast is good

Stayed in November 2023

Room comfort and maintenance. Requires major repairs. Leaking from the roof and chairs broken where we were sitting.

The ambience, garden, the staff & service and the meals were excellent.

Stayed in October 2023

bed ( mattress ) was bit uncomfortable

location , garden , hill view , staff , service .

Stayed in August 2023

Standard rooms are extremely small and dingy.

Service was good and prompt. David was extremely courteous and nice

Stayed in July 2023

Good environment good food

Stayed in June 2023

The bedroom and bathroom was bit of a dampener. The bedroom was dark without windows with no sunlight. The room was however very big and spacious, enough for extra bed, plenty of space for movement. It had a nice fire hearth and the staff even offered to lit it for us in the evenings. The bathroom was too big without shower screen, and there was a kind chillness due to the size. The water was hot very early morning but by 7.30am it just about luke warm and taking bath was chilly affair-luke warm water and chillness due to the size of room. Shower enclosure would be the answer and better heating required. They expect 100% advance payment on check-in, bit strange, especially when its exclusive.

Location was very peaceful, scenic place, hotel kept spick & span, staff very friendly & always smiling & eager to help. Garden was the best, we spent hours on the lawn, basking in sun, reading, chatting and working. Food was high quality, service excellent. Dining was a pleasure here. Reception made it smooth for us and were ever helpful. I have to appreciate service of Mr Bala at reception who was very helpful always, Mr David, senior steward very seasoned, experienced, smiling taking care of us, Mr Hasmath Ali, youngster, steward, very mature for his age smiling and served us well and Mr Ashok, housekeeping, for his ever helpful nature, attended to all our requirements and more. Service overall is 100% with well trained staff

Stayed in June 2023

The Bed could have been more comfortable.

Awesome views, well-maintained and landscaped garden and superb hospitality on the part of each and every member of the staff.

Stayed in June 2023

Good staff

Stayed in May 2023

Sherlock is a really pretty and quaint property just a few mins way from the bustling main town of Ooty. We really enjoyed our short stay here, the room was clean and with all necessary facilities, the team members Bala, Ashok and even the cleaning lady who made our room including the other team members on property were extremely warm and accommodating. The food is excellent as well, we enjoyed our evening tea and snacks along with dinner too. Overall a fantastic city getaway for peaceful staycation.

Stayed in May 2023

Roads to resort was difficult There was no control on hot water in bathroom, even in cold pipe it was boiling water.

Rooms were decent Employees were friendly

Stayed in May 2023

Price rate

Rate of cost is high for some reasons

Stayed in April 2023

the road to the property

architecture, view , lawn

Stayed in April 2023

scene

Stayed in March 2023