The decor of the room could have been a bit more modern especially the bathrooms

Ideally located. All places of attraction are easily accessible. Courteous staff and excellent Restuarant and bar

Stayed in March 2025

steps

same entrance as the city palace very quiet great view of the lake

Stayed in March 2025

Breakfast menu and its location from rooms .

Housekeeping, staff behaviours

Stayed in March 2025

Rooms a bit tired with bathrooms very dated Felt constantly pressured to give gratuities Steps very steep in many places so would be a problem for guests with mobility issues

Set in palace like building with beautiful courtyards and pool area Some rooms with great view of lake Restaurant with varied menu and lovely setting Peaceful refuge from city in great location adjacent to palace

Stayed in February 2025

The basic rooms are rather disappointing and somewhat remote from the main facilities although are spacious. I think a suite would be much better.

The hotel is very impressive, lovely facilities for example the dining room, pool area and being able to walk through the City Palace at night returning to the hotel is amazing. The Jagmandir Island restaurant on Pichola Lake (part of the hotel) is well worth a trip to.

Stayed in January 2025

Very nice and well-maintained facility in great location. Very friendly and helpful staff. Good value for money. We received upgrade to a royal suite, really amazing.

Stayed in February 2025

It's a little bit of a trek getting in and out of the hotel as it's on a hill and within the high-security palace grounds. The hotel provides a complimentary buggy service to the palace gates until 11 pm, which is thoughtful. The rooms are dated, and the whole property has an old-world charm, so don’t expect many modern amenities, but everything worked as it should. The restaurant offers a great dining experience, though it is quite expensive. If you’re on a budget, you’re not missing out on much—especially since you can still take stunning photos when visiting the publicly accessible areas of the palace. Additionally, there are no lake views, only city views, and the rooms aren’t particularly spacious.

If you want to experience staying in a palace, this is the place to be—it’s actually part of the City Palace and owned by the Royal Family. You can wander through beautiful grounds, enjoy exclusive access to certain areas only open to hotel guests, and relax by a stunning marble pool. We also had a great time playing squash and snooker.

Stayed in January 2025

If the price was cheaper we would highly recommend a stay here

Excellent choice and service for breakfast

Stayed in February 2025

The rooms must be renovated ... specially the bathrooms. Better spread of breakfast .

Location, Ambience, grandeur, facility of electric baggi, excess to the city palace was easy, co operative staff.

Stayed in February 2025

Better range on the menu

Service was very average

Stayed in January 2025

I would have preferred a better bathroom facility. Bed sheets where not up to the mark.

Stayed in January 2025

The information and rules can be better explained. The staff at the main city palace gate could be more courteous and better spoken when asking for identity or passes for entry. There should also be a fitness club which surprisingly wasn’t there.

The location and the rooms were very good. The staff at the hotel premises were very good and helpful.

Stayed in December 2024

Excellent location - best part of the city with everything at a walking distance.

Stayed in December 2024

My daughters had a smaller room near reception which was lower price but a bit disappointing.

Historic building in amazing location. I had a royal suite with lake view which was exceptional. ..large, beautiful paintings and decor, with entrance hall, dressing room, study, balcony and bathroom

Stayed in November 2024

It's not infant friendly

The breakfast is very very tasty, and it has a royal feeling since it is a heritage property

Stayed in November 2024

The only thing that t would suggest is to improve the international menu by adding a few healthier and lighter choices.The food was delicious on all counts.

Loved everything about it . So beautiful and well maintained. A very special place.

Stayed in November 2024

Lovely breakfast and setting…

Stayed in November 2024

Departure was delayed as transport was not readily available

Well located, well maintained in a palace with royal feel everywhere

Stayed in November 2024

Beautiful place, we saw some regular rooms which looked a bit outdated but the suites are magic

Divali made our stay extra magic because of all the festivities, flowers and lights. We stayed in room 4 which is one of the most magic suites of the hotel. It was a bit of an investment but definitely worth it. We felt like royals

Stayed in November 2024

The hotel is a part of the City Palace.

Stayed in October 2024

Bathroom was average needed upgradation and intercom

Excellent location heritage buildings

Stayed in October 2024

The room seemed to have no windows. It was very dark. The area in front of the room had a ceiling height of the reception. It was not an open and spacious room. The pool was very small. The breakfast ala carte option was very few.

Old and very historical place.

Stayed in September 2024

Excellent Location, right next to the lake. The staff were very helpful. The management were very friendly and knowledgeable about the area.

Stayed in August 2024

Everything was charged for the guest also, even the city palace museum tour. I feel this could have been omitted. The promptness of the staff was not upto mark we had to wait 20-30 min for the golf cart.

The cleanliness, on the point service

Stayed in August 2024