The behaviour of staff, they don't even bother to pick call while I was locating the exact location, even when I reached hotel the person at front office doesn't seem interested in receiving customer on priority basis. Even. After reaching at property we have to wait almost for 20 minutes for processing further. So the staff seems unprofessional with dealing customers.

Property location is good right on main road Rooms were clean as mentioned in pictures

Stayed in February 2024

Too pricy and they make you pay in cash in the era of digital payment

The room was good and the location is close to railway station as described.

Stayed in February 2024

Very loud but this is obviously due to the location. No tea or coffee in room when we arrived but this was brought up to us by reception shortly after. Booked as it had a rooftop restaurant but was told this was under construction still. Bed sheets and towels were still damp from being washed.

Property was in a central location. Staff were friendly and helpful. Food was tasty.

Stayed in February 2024

The hotel is beautiful, simply stunning. Rooms are fancy and decorated to impress. Cleanliness, hospitality is excellent. Excellent all the rooms. Quality breakfast was good.

Stayed in February 2024

The staff were amazing! The location was so close to Chandni Chowk, metro not far from the hotel

Stayed in February 2024

I had an amazing experience at this hotel. The staff made me feel so welcome and were so helpful with any inquiries I had. The rooms were lovely and the beds were comfort. The location was perfect for stay

Stayed in February 2024

No hot water. No help from staff to correct. Requested a wake up call so I could make my train. Did not receive one, luckily I got up on my own accord. No windows in most rooms.

Room was clean and did not reek of sewage. At least there is that.

Stayed in February 2024

Upon our arrival at the hotel, we were informed that it was fully booked, and we were relocated to another hotel within the RCG group. Unfortunately, this alternative hotel was not very clean. Additionally, there was a lot of noise from construction work happening around the building during the night.

Nothing

Stayed in February 2024

Wonderful staff and gorgeous accommodations! Beautiful rooms in the hotel. Good location and close to everything. Highest recommendation

Stayed in February 2024

Absolutely loved this place! Great food, service, and ambiance! staff were fantastic! Every dish was delicious and superb

Stayed in February 2024

Gyset issue

No hot water

Stayed in February 2024

Stay away from it. It was dirty, we had to change the room and ask to change the sheets cause they didn't changed it. When we change the room, we saw that they made the bed without changing the sheets. On the second day of our stay, there was a dead mouse in front of our room's door. STAY AWAY FROM THIS HOTEL.

Close to railway station_

Stayed in February 2024

The room was far from clean. Something was weird about the ventilation as well, our room smelled like cigarettes the entire time. There were no windows. The entire hotel is super noisy, other guests/workers talk through the night and there is no noise isolation so you can hear everything. Towels were stained.

It is very cheap and staff at the reception are friendly.

Stayed in February 2024

Staff was fantastic and helped with more then usual. Really good roomservice food

Stayed in February 2024

Good service and very nice ambiance, rooms are maintained nice for a comfortable, Staff are very kind friendly as well. food is good

Stayed in February 2024

Starting from the check in process till the check out everything was just perfect. all the service in hotel was well also the staffs are very humble. good experience in this hospitalty and the food was amazing

Stayed in February 2024

We have such a great stay here. Hospitality and services were really nice. The staff is very good. Thanks for your prompt services

Stayed in February 2024

The room, pictures were not real

The location

Stayed in February 2024

Everything here was a perfect. From the room to the service to the food. staff was accommodating and very helpful. location was convenient and near to the station.

Stayed in February 2024

Great hotel with very friendly staff and a superb environment. Rooms are spacious, clean, and comfortable. Breakfast was good and quality was excellent. I would highly recommend.

Stayed in February 2024

This hotel from hell is dirty it smells the staff are rude and people need to avoid it at all costs

Nothing this Hotel is a serious risk to your health

Stayed in January 2024

Great hospitality and the hotel is amazing and extremely well kept. The breakfast and other meals were also good. The staff were really friendly and it was a great stay.

Stayed in February 2024

My stay at this hotel was fantastic from start to finish. The check-in was incredibly smooth, and the staff was very good to ensure I had a pleasant experience. The delicious food was awesome

Stayed in February 2024

Staff behaviour, midnight people were fighting & yelling in the corridor. No segregation of smoking & non-smoking rooms.

Nothing

Stayed in February 2024

The bedding was dirty and not changed. Upon request, it was changed, but to a not yet dry one and we had to sleep in a wet bed.

Location

Stayed in February 2024