There should be a live singing performance in evening with light snacks and tea. Swimmingpool is under renovation and mud riding track is also under renovation.

peaceful environment, good ambience, tasty food.

Stayed in October 2022

Ordered plates for food, it took 40 minutes. Ask for golf cart to travel, it took minimum 30 min every time you call. pool n all are not working. most of the areas are restricted. A small park, which they are saying adventure park, is totally crap. Track for Mud bikes is of grass. I am unable to type more now ….. many more shortcomings were noticed which is not expected from the brand like TAJ.

cleanness.

Stayed in October 2022

The breakfast buffet could have been more elaborated.

Everything, the staff was really good.

Stayed in September 2022

very disappointing stay: 1. the pricing and the brand name is Taj - but the experience , food quality, service standards, were worse than a 2 start hotel!! 2. it says the property is “pet friendly”- however they don’t provide any bowls/treats/mattress for pets. they charge for every single meal for your pet at the same rate. I’ve seen simpler properties who provide good meals for pets WITHOUT charging a penny. 3. The buffet meals are horrid , I’d rather eat at a local dhaba 4. The Staff is polite but needs to be so badly trained (not what you find at taj) , it’s not even funny! Overall, a very disappointing stay, even after informing that I was coming for a special birthday celebration with my pet and my parents. Taj Hotels - please stop fleecing people with such sub standard properties. am sure you can do better than this. almost losing my faith in Taj group of hotels.

The greenery, the breakfast buffet

Stayed in August 2022

Attest the fan should be replaced and this fruit plucking be stopped

The fab had creaking sound . Lot of bystanders kept coming to pluck fruit Jamuna outside my room from the tree. It was disturbing

Stayed in July 2022

I am in process to initiate legal action in this regards which will explain everything

it is pathetic

Stayed in July 2022

1) Difficult to find the property. Google misguides you, hotel knows that but doesn’t try to help like send you a route map in advance and Enroute signage is missing 2) landline phone is perpetually busy 3) in-house PABX is patchy 4) very disappointed on arrival to find that all the lawns have been cordoned and being dug up. so the main attraction of the resort is gone 5) food quality and presentation is patchy 6) room air conditioning during the day was inadequate 7

1) Architecturally very pleasing 2) Good lighting 3) Spacious rooms overlooking lawns 4) well provisioned toiletries 5) Nice lawns though truncated 6) courteous staff 6) well stocked bar 7) good outdoor sports options

Stayed in July 2022

Given Taj is such a brand when it comes to hospitality there are certain things you expect which is not the case with Taj Gateway Damdama lake. I saw several issues which can be a deal braker like - The swimming pool wasn't operational due to renovation which wasn't communicated. I didn't find it mentioned anywhere before booking. I was sent a message after booking but that was too late for me. - I ordered a drink and I was told they didn't have any litchi juice hence couldn't prepare it. Never thought this would happen in a Taj. - I had asked for refilling of the room pantry and that wasn't done at all. I have been to other Taj properties but never faced any such things elsewhere. So I probably would give this property a skip in future unless things change dramatically after renovation.

The location was good with nice greenery. The plants and gardens were well maintained. The staff was courteous which is highlight of any Taj property.

Stayed in July 2022

unsafe route very bad facilitation place with a lot of monkeys and wild cats not safe for children no lights at night & unpleasant evening atmosphere

except food nothing at all.

Stayed in June 2022

swimming pool shut. spa was pretty much non existent, just one treatment room but no sauna or jacuzzi etc. games room was a make shift room second restaurant shut so could get boring for food quite quickly.

lovely property and location and huge potential

Stayed in June 2022

The staff was slow and rude. The place was in a weird and unsafe location. Service was like a 2 star hotel.

Nothing. Seemed like a rip off since the pool and most of the facilities were closed. We were not informed about this till we reached the place. It was a complete rip off.

Stayed in June 2022

The power was being cutoff every half an hour for 10 mins. The food wasn’t up to the standards. Got a metal piece in one of the food bites which was extremely dangerous. The pool was under renovation which was a let down. Damdama lake itself doesn’t offer anything. Extremely uncomfortable around the village crowd. Not worth the price.

The greens offered an escape from the busy noisy city life.

Stayed in June 2022

Incorrect & incomplete information at time of booking - there was no soft mini bar, nowhere is it mentioned that our booking option was on 1st floor. One of the bathrooms had a leak, there was an ants infestation in the other room. Not expected from a Taj hotel. Overall disappointing experience. There should have been more food / snack options. Tea or coffee in the evenings would have been great (specially without extra charges).

Staff were courteous and prompt.

Stayed in May 2022

where should i even start from: The pool & all the other amenities were not working The menu is so damn small that you cant find anything to eat & i mean literally. No one picks the calls you call them so repeatedly to get even a small thing The rooms & washrooms are worn off and need so much renovation The breakfast was below average This is not a place to relax, I'd say put some more money and get a better resort.

There is hardly anything to like about this place its just the staff is polite if you can catch a hold of them.

Stayed in May 2022

everything was good

tastefully designed , green !

Stayed in May 2022

-The place is insanely overcrowded on weekends, the dining area is small and can't accommodate that kind of crowd. -The food is disappointing in terms of quality. The quality is equivalent to any run-of-the-mill restaurant. I would recommend not opting for buffet dining at all, the food served in-room service is still palatable. -The staff was non-responsive for 2 days leading up to my check-in, all messages and even the calls to the property went unattended for 2 days. I could only get in touch with them over email and that too on the day of the check-in. -The resort is undergoing repairs and hence most open areas have been cordoned off, the only open space is the lawn adjacent to the rooms.

Stayed in May 2022

none

staff

Stayed in December 2022

Nothing.

Staff was really courteous and welcoming ( Shayam, Paranami Sharma ) , all facilities were really good. Enjoyed the stay.

Stayed in May 2023

my shower was clogged, my phone got stolen, we recovered later monkeys and man goose were outside in the balcony so couldn’t go outside more lights of property were not on, it was scary at night to go out

the restraunts and greenery

Stayed in August 2022

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in January 2024