The first room I was checked into had a very mouldy damp smell . The second room had the same smell . I guess it’s an old property . The vents need to be checked. I’m very sensitive to smell and that day I was having a bad flu and I still could smell it . I even thought maybe it’s the room freshner but it was not . I guess for housekeeping staff they are use to the smell and don’t think of it different . Otherwise my stay was good and the food was good too .

Location

Stayed in February 2025

Not anything

Very friendly and helpful staff! We like this location a lot and have been staying here many times . We recognize many staff and they also know us.

Stayed in February 2025

breakfast is good ,but the staff is too busy picking utensils, its difficult to get thier attention for basics

Stayed in February 2025

They provided me a free upgrade to Suite room, which was fantastic.

Stayed in February 2025

The beeakfast

The breakfast needs some refreshing. I have been going to Vivanta for the last 15 years, and though they have a lot of options for breakfast, over the years the offerings have been the same.

Stayed in February 2025

Only problem waa the constant loud noise from the neighborhood. The loudspeaker would start around 7 am and go on till 7 pm. Some rooms should have noise cancellation settings

The property is central to all places we wanted to visit. Central for our friends who were visiting us. Mynt, the multi-cuisine restaurant was excellent...quality of food was really really good. Breakfast buffet was a super spread. Friendly staff in the hotel. Housekeeping to those at front desk to those at security check at entrance to those in the restaurant...all friendly happy people. Loved the decor too.

Stayed in January 2025

Breakfast was lovely

Stayed in December 2024

Nice and friendly staff with courteous behaviour. Location is good and the rooms are spacious and clean. Restaurant is good however more veg options can be added.

Stayed in November 2024

The facilities are beginning to show their age and need better upkeep. The walls as we exited the elevator on our floor were not fully painted. The corridor was musty and poorly lit and residents had shoes and kids toys parked outside their rooms. The drain in the sink was partially clogged and there wasn’t much space to hang towels in the bathroom.

Neat and clean. Stellar and respectful service staff! True to the Taj name. It is one of my favorite hotels in Kolkata.

Stayed in December 2024

The staff attitude could improve.

Excellent spread at Breakfast. Food was great quality at the restaurant and the event.

Stayed in November 2024

refer above

Overall it was I felt it was better when I stayed here last time in April they have to take care of a few quick things when I entered the room it didn't smell nice I had to ask them to spray the room fresher intercom was not functioning being TATA property we always have high expectations

Stayed in November 2024

It's bit good

Stayed in November 2024

I liked the long hours to use the pool

Nice room. Nice tv channels in English to watch movies.

Stayed in October 2024

"Aside from a few mix-ups regarding the buffet breakfast included in the booking and some delays with room service response and food delivery, everything else was pleasant."

"Everything about my stay was just right. The staff was friendly and welcoming, the location convenient, and the cleanliness top-notch. It's an excellent choice for a short stay and offers great value for money. Highly recommended!"

Stayed in September 2024

Breakfast was a bit chaotic

Staff were very friendly and helpful especially sushmita mam and Noel on reception desk

Stayed in October 2024

There is construction work adjacent to the hotel going on which caused noise during daytime

Nice location since it was near to my guest who I was visiting, front desk was helpful

Stayed in October 2024

Too many fried options .very few indian healthy dishes. Taste was average

The spread was good not great.. it had flies in the restaurant.. some things got empty but was asked to be refilled.. tea took 25 min.. Was good but can definitely improve

Stayed in October 2024

Room card was regularly not working in lthe ift and while room entrance. Poor English of swimming pool stuff. Servant brought not clean cup of coffee , while serving food was touching the food with his hands, when I complained to manager, he did the same. Cleanness of food serving must improve to respect private zone of customers. Violated boundaries of private life of others is common thing in India, it must not present at least at hotels especially with foreign guests. it's serious issue must be taken care about. Solving this problem India would welcome much more tourists from around the world.

Room, food, swimming pool for child.

Stayed in October 2024

1. would prefer a temperature-controlled pool. 2. provide privacy (possibly a temporary partition) around the pool as the seminar hall is adjacent to it and would have onlookers turning around to get a glimpse. at least for the female pool users.

The staff at the reception, restaurant and the house keeping team were very friendly and courteous. Always bore a smile which was very positive and radiating lot good vibes.

Stayed in September 2024

Breakfast , dinner both goods

Location near the acropolis mall and VFS Global office and near fortis hospital

Stayed in September 2024

Typical smell

Location and staff

Stayed in August 2024

The key was not working had to get it changed twice. My room got flooded due to leaking washbasin and i couldn’t contact the staff as the phone was not working.

The room was squeaky clean. The staff was courteous and gentle.

Stayed in August 2024

Food was expensive.

Stayed in July 2024

Location and City view from the room.

Stayed in July 2024