Staff not very courteous.

Ambience and the room.

Stayed in March 2025

Room needs refurbishment. It's an old hotel so that's expected.Wifi to be improved.

Location is good. Staff at the reception is very receptive. Food quality is good but options are few.Hot water is available.overall a good budget hotel for a short stay.

Stayed in August 2024

Deep cleaning is required as the property is old, some air freshners etc can be used in lobby and restaurant

Great

Stayed in June 2024

Cleanliness requires upgrade. Breakfast was ok. It can be better.

Ambience, outdoor garden very good. Rooms were spacious. Personnel at reception very helpful.

Stayed in May 2024

It’s an old property with no lift. Rooms were old style but clean

Average

Stayed in April 2024

Its bit pricey, also breakfast is not up the mark

Neat and clean

Stayed in March 2024

Cleanliness is an issue. Linnens did not seem to be clean.

Location is fantastic and this is the reason I chose to stay in High Garden.

Stayed in February 2024

The food taste and quality was good but served warm and at room temperature.. we kept requesting for hot food… the staff were struggling with this.. this is quite annoying in the cold weather if there is no hot food.

We had a good stay at the HighGarden… the location is good.. not too close to the market or too far. The staff are really very helpful especially Mr Prabhu and Mr Riyaz who went out of his way to help us… Mr Mahesh at the restaurant was also always helpful.

Stayed in December 2023

Nothing

Room

Stayed in December 2023

Not clean! I am not sure the bed linnen were changed...?

Very serviceminded staff!

Stayed in October 2023

the staff wasn’t helpful at all. they’ll charge you for every single thing and won’t help at all

The property is located in a nice and easily accessible location.

Stayed in November 2022

Looked good from outside very ordinary on inside. Caged balcony like being in a jail! Very expensive and long way from anything.

Had a kettle, wi fi and aircon

Stayed in November 2022

the food served can be improved

nice but seems to be an old property

Stayed in September 2022

The food was not that as expected.

Stayed in October 2022

Ambience is perfect

Stayed in August 2022

Monkey presence outside the room.

BF was good.

Stayed in December 2024

The room is different what is shown in your pictures.. With very dark coloured interior. We have booked 3 suites.. But they have provided us 2 deluxe rooms and one very small room which they were telling us as suite. On repeatedly requesting many times they were not ready to change the room saying that rooms are not available.In morning many rooms were empty but they were still not ready to change our room saying that manager will decide what to do. But manager was not available till 11.30 am in morning..and also for the next 2 days we haven't seen him. finally with so much struggle they changed our room. Room service was very poor.. We stayed for 3 days..from day 1 there was no soap and shampoo in the dispensers..Daily asking to fill the shampoo and soap dispenser.. But wasn't done till last day.. No hot water in the washbasin..broken stool. .. Daily same breakfast was served..only South Indian menu was available..Also almost same and limited option for food in night were available.. In short we had a very disappointing stay at this hotel. .. No facilities were available according to the cost.. And the staff was not cooperative as well.

Stayed in December 2024

There is no a/c,no internet in the room ,the room is not described as shown in picture

Nothing

Stayed in June 2024

I had booked 2 sunflower theme rooms via booking.com but when booking was done I was give 1-daisy room (lower quality) and 1-sunflower & I did mention this in booking.com notes for checking in. I also called them & said, they acknowledged and promised to give me both premium rooms. Few days before checking in I got multiple calls daily so many times reminding me of my stay dates , I was tired of answering them same thing again but they never helped wrt my rooms. They have poor / not well coordinated phone staff (bunch of confused ladies keep calling again n again asking same thing about booking).

Location is good, hopscotch restaurant was good with dance floor & nice music

Stayed in May 2024

Two rooms paid 12000 thousand rupees and did not give a good mood. Even the bed linens were not cleaned. Very bad maintenance Please at least make it convenient

Very beautiful place but very poor maintenance High heat but not even an electric fan Mosquito bites a lot We had a sleepless night

Stayed in May 2024

Nothing, just a normal hotel

Stayed in April 2024

The property was not able to manage the crowd during breakfast, though the food was tasty, we had to wait for a long time for breakfast. The room was very spacious, but no views. It was just a closed room. We were two adults and one kid, paid 7486, We felt it was not worth it for INR 7000+.

The property is good, friendly staff, spacious and clean room

Stayed in March 2024

towells need to be replaced daily, room to be cleaned daily or atleast alternate days, no lift facility, room wall papers were pealing off

Rooms need repair, cleaninees to be improved a lot. need to have lift perticularly to those who travel with old aged parents

Stayed in March 2024

The overall maintenance of the rooms left something to be desired, detracting from the comfort and experience we anticipated. During our two-night stay, we encountered a lack of variety in both the breakfast and dinner menus, with identical offerings each day. This repetition not only limited our dining experience but also raised concerns about the possibility of the hotel reusing leftover food. Such practices, if true, could be seen as a significant oversight in hospitality standards. Furthermore, a basic yet crucial amenity was noticeably lacking. Despite multiple requests for a toilet tissue roll, the hotel consistently failed to provide one throughout our entire stay. This oversight was not only inconvenient but also reflected poorly on the hotel's attention to guest needs and basic hygiene standards.

The property boasted a truly stunning location, offering breathtaking views that were a feast for the eyes. The hotel staff were the epitome of kindness and helpfulness, always ready to assist with a warm smile. Each morning, a walk in the crisp, refreshing cold weather provided a mesmerizing experience, adding a touch of magic to our stay.

Stayed in January 2024