The property was really clean and comfortable and the staff was really helpful specially Nikhil he was really helpful

Stayed in October 2024

not flexibel, not friendly

the location

Stayed in September 2024

The managing guy at the counter spoiled the mood of my trip when he called me at the counter at 5 a.m to fight without talking to his senior & Colleagues, whom i already spoke with. He said my senior is sleeping, i can’t disturb him but he was able to make his guests uncomfortable. - requests were put up at an app called GLU but was not fulfilled, till you actually go to the reception and ask them multiple times.

The balcony view was good.

Stayed in September 2024

Location

The rooms were clean.

Stayed in September 2024

It was clean and the view was to die for

Stayed in September 2024

Cafe

Location and common room

Stayed in August 2024

Didn't feel totally safe, little to no hot water for a week, only card payment with glitches, took my money 5 times, no refund yet. Food so so in the cafe.

Clean, modern, internet is good

Stayed in August 2024

The food is absolutely bad in taste at the cafe The rooms are smelly, and nit ventilated at all.

Nothing

Stayed in August 2024

The staff at the property were unkind. I really felt like everyone that worked there hated me. When I first arrived I asked for help (it turns out the bridge joining this side or Rishikesh to the other is closed meaning if you want to go anywhere with a range of things to do (this area is quiet) it is over 1 hour walk to get to the other side, which is 35 degree heat is tough) when I asked the staff for help they were not empathetic or kind they shut me down and basically told me to get a grip. I understand it is not their fault but I would’ve appreciated some empathy- after this I left the hostel and had a little cry. Another issue I had with the staff was my friend was coming ( I paid for 2 people) she arrived after I had already checked in. She waited for 20 minutes but the staff didn’t acknowledge her so we left, then the next day one of the staff members asked who she was, we explained she was the additional guest. Then about 15 minutes later the door bell to the room rang on repeat, I had been sick and was in my underwear but opened the door as I was concerned. A man was there and told me I had to come to reception now, I asked if I could dress and he kept repeating come to reception now. I put a tshirt on despite his insistence because I wanted to have some dignity. Then I got to reception and a man told me I needed to give him my friends passport and visa - which is fine but he could’ve come up the 7 stairs to ask instead of sending me down almost in my underwear! Then he came up but made it very clear he was NOT happy and we exchanged the information with him. I really had a horrible time coming in and out the hostel I felt like I had to avoid eye contact with all the reception staff - I haven’t had this anywhere else in India. I completely understand working in hostels is hard but being kind can go a long way a even smiling when people arrive can make a difference. I like the building of the hostel so much but I was so upset with the rest :(

The rooftop is gorgeous. It’s a lovely space! The air-con in the room was brilliant and it was lovely to have soap, shampoo and conditioner - which all smelt lovely.

Stayed in July 2024

I didn't like Communication part. From Karnataka to rishikesh I took 3 hours. From Rishikesh to Hosteller it takes more than 4 hours. There is no help line for communication. Because of delay my total plan was upset, credit goes to Hosteller Rishikesh

Vibe is good

Stayed in July 2024

They charged exorbitantly for a room and the washrooms were not always clean on the ground floor and no information was provided on how to reach the location.

The location was good

Stayed in June 2024

Couldnt witness dhruv’s performance

The people at hosteller, the staff- community was perfect Was my first solo trip but felt more home at this place than my actual home

Stayed in June 2024

The phone number on the site is not working. When we arrived there is no way to get to the hotel using your own vehicle, which was not communicated, the staff at reception were rude, he was acting up as if it was our mistake. They had a restaurant or cafe on the 4th floor, the food was pathetic and they took almost 45 mins to serve. Overall very disappointed, i don't think i will come back to this place

The rooms were clean and good location to explore other cafes/restaurants, ghats etc.

Stayed in June 2024

People walking in and out of our dorm, people who didn't stay there, just to talk to their friends at 3 am, also drank alcohol which is not appropriate in dorms and Rishikesh in general. Could not sleep. Quiet hours didn't exist.

Location, good common areas, clean

Stayed in May 2024

Callous attitude of management, It was very difficult to reach property. They did not provide telephone number of Reception desk, gave confusing address . . This may be a good choice for a backpacker using public transport but not for a person coming by Taxi and taking full room., Also there was no window in room. , Definitely not recommonded for a full room customer.

Like the location and Friendliness of Staff

Stayed in May 2024

Everything

Stayed in May 2024

I was stay there for 3 days in 301, not satisfied as per below points, 1. Bunk bed are not good, you can't stretch your leg. 2. Making sound while moving left or right 3. Blankets are not clean, even they don't send for wash or dry clean ones 1st party check out, 4. Bed sheets not changed in every check out 😔, if you don't tell they just repeat the same. 5. Washroom need to more attention.

Common area good,

Stayed in May 2024

Not being able to pay cash at the restaurant as my app wouldn’t work so couldn’t eat there. Otherwise great!

This property is fantastic! Beautiful rooms, hot showers, fabulous location, excellent staff. I even came back instead of moving on. Highly recommend!

Stayed in April 2024

-

This property is the cutest. The interiors are spacious, beautiful. Love the common area and the cafe. The view from the cafe is beautiful. I love where its situated too, gives really positive energy. Cleanest hostel ive been to.

Stayed in April 2024

Nothing. Everything was perfect.

The common area, the location, the spacious rooms, the staff and the food everything was outstanding.

Stayed in April 2024

nothing loved everything during my stay there

Hosteller has recently open right at the Ganga, while the overall services are great the only draw back some guests might face is that there is no transport to reach the hostel because the bridge is still being done, but thats not the hostellers fault, the view they provide is breath taking!

Stayed in April 2024

Floors and room were stinking. Poor staffing

Stayed in April 2024

NA

The stay was nothing less than a dream. The room, washroom, common area, everything was clean and equipped with all the basic and necessary amenities. We got to know that this was a newly opened property but even then they were managing it very well. The small issues we faced were all taken by the staff immediately. And above all, the staff always had a smile on their face and were very approachable. And lastly, the food was delicious (except for the sandwich), we had tried everything from snacks to main course to beverages. The taste, the presentation was 5 star.

Stayed in April 2024

None

Clean

Stayed in April 2024