First experience with the lalit hotel . Very disappointed

Location

Stayed in August 2023

Not a luxury hotel. The luxury room was at par with done basic room filled with dust unclean tv bot working minibar was empty coffee tea making option limited ,woke up to bed sore chairs sofa was unclean Breakfast was a struggle poor quality just basics..staff looked like struggling. We requested for a celebration cake for our daughter and it took 3 hours for them to arrange it Not recommend

We just survived the stay

Stayed in August 2023

Nothing

Everything

Stayed in June 2023

Nothing

I like more days to live in and enjoy

Stayed in August 2023

Best

Stayed in August 2023

Room 335 tv is not working i had complaint it to operator three times but no solution of it is made and no staff members is being send to solve the problem

Clean good staff good food

Stayed in August 2023

The staff’s unprofessional behaviour and worst buffet

The pool area

Stayed in July 2023

Breakfast buffet system very slow and no one entertain us if we want spoon or food not any one to give us and very poor we are not recommended the Lalit

Yes

Stayed in July 2023

hmm..... not many I remember

Its an excellent Hotel with complete satisfaction.

Stayed in June 2023

There no kids play area

Staff were very friendly

Stayed in July 2023

Pathetic room service. My kid vomited in the room and I asked the staff to clean it, but I was just waiting for almost 2 hours with nothing being done besides my repeated calls to the room service. Then I had to step down to the lobby and shout at the staff and the manager on duty, after which it was taken care of. It is just an example, the room service is pathetic and I would rate it as Zero out of 10

Stayed in June 2023

Old phones in the room and no one picking, There was smell in the rooms. Food was pathetic.

Stayed in June 2023

I did not like anything, the staff is ill trained and not interested in dealing with issues. I would recommend that no one stays here

nothing went well, the most unpleasant experience of my life, the bed linen had stains, the comforter had stains, the bathrooms were dirty and there was food on the floor of the room when we checked in

Stayed in June 2023

People at the Restaurant Need to be more attentive.

Property, Room Size and Food

Stayed in June 2023

Staff is not friendly and just doing their job

Room was spacious

Stayed in June 2023

Surely not worthy of a 5 star hotel. Hotel seems to be seriously understaffed. Check in process took more than 40 mins and even after that the price the front desk quoted was different than what we had. We had to spend additional time getting that resolved. Breakfast tables were not getting cleaned timely. Service was slow and some items didn't even get delivered. We had asked for water bottles, but didn't get them unless asked for atleast twice. Experience the pool was also not good. Food is over priced.

The only good thing was the location was away from hustle & bustle. Rooms were spacious.

Stayed in June 2023

Booked for three adults as per Booking.com bookings. Booking .com sent brouchure of 2 adults somehow. I tried to convince reservation people but they changed for extra bed for my child and wasted my crucial time for almost 2 hours in reception area. At the time of booking Premier room for 2 adults was 10350+ taxes and for 3 adults it was 12600+ taxes which I booked as my son is 11+ years and I need an extra bed.But they charged for extra bed at the property quoting that booking.com has sent a voucher for 2 adults only SO OVERALL I’m UNHAPPY WITH BOOKING.COM AND LALIT CHANDIGARH ALSO. I book all my hotels with booking.com but very bad experience this time . As there is no face of booking.com they feel safe but I felt cheated.

Breakfast was good

Stayed in June 2023

"Room was not clean". "Room was not cleaned timely despite reminds"

"Breakfast"

Stayed in June 2023

Required a bath tub roon which was not provided

Breakfast was good Staff was good enough

Stayed in June 2023

poor room quality

ambience

Stayed in June 2023

1 Front office did not have the information about my booking. Even after showing the booking number, she took a lot of time for confirming. After confirmation only 1 room was provided whereas booking was for 2 rooms. 2 Rooms need to be neat-many spots found on the tables, counters, bathroom counters 3 Restaurant staff needs good training in handling customers' requests 4 Set top boxes in both the rooms stopped working after a few hours of running out of which one was replaced and the other was still to be replaced till the time of check out

Location of the hotel which is surrounded with greens, breakfast was good

Stayed in June 2023

it’s run very poorly staff is not trained or lack of staff rooms are good at size but windows has very low standard blinds only no curtains so inside the rooms is visible from lift area like I was in 416 I don’t know about other rooms

it’s very well made property

Stayed in June 2023

We had to leave

Everything was excellent from entering the hotel and leaving staff amazing we asked for extra mattress no problem the lady at reception was very helpful and then we ate there 1 night the buffet was excellent amit had attended us both days breakfast etc brillant service from every1 will be back

Stayed in June 2023

staff not trained, takes hours to bring one item, dinner is served with incomplete cutlieries, toilet was leaking, interconnected doors is a mess.

property was good, cleaniness and facilities

Stayed in June 2023

bad facilities - no towels in room, room phone not working. dated furniture in room, understaffed buffet and pool area

Stayed in June 2023