Bed quality. Too soft and hence prone to spondylitis. Rate is on a bit higher side

Ambience, food, behaviour, room cleaness, etc

Stayed in January 2025

The service level was bad. I checked in at 3AM on 12th morning. To my surprise no body helped me to bring my luggage to the lobby. Previous day I telephoned from Dubai and Lemontee confirmed that the room with 2 beds would be provided. But on my arrival I was given a room with sigle bed and very small room (807). Next day they agreed to shift me. No one helped me to transfer the luggage. I have to do it myself. To my surprise I was given a "smoking room (room no. 302)". I have to stay till evening . The whole floor and the room was stinking with cigarette smell. Later in the evening they gave the right room (room no 602). Again I have to carry my luggage to the new room . The only consolation was the lady receptionist accepted my request for late check out on 13th evening. I will not blame the front office staff. They were very apologetic. First thing, there is not enough people to serve and the system is not able to identify the customer's request. Food was good.

Location and food good

Stayed in July 2024

Have been visiting the hotel for over a decade. Now it is run down and requires an uplift. The mattress were too soft. The rooms had a stale smell. Not very clean and the furniture has an old look

The location is great. Some of the traffic diversion make it annoying but still the location cannot be complained of. The staff were courteous and accommodated our request to manage the booking as it was double booked at booking.com site.

Stayed in June 2024

2000 rupees got stolen

Stayed in June 2024

Far too much for what you get, overpriced restaurant

Friendly helpful staf

Stayed in January 2024

Room is small and amenities also not up to the standard.Actually it is not meet my expectations.

Breakfast and dinner was good.Specially I should thank to Kiran and Lakshmi.Very caring and always checked about my food.

Stayed in February 2024

The rooms need an urgent refurbishment. And frankly, the wifi sucks! The first room I was checked into - the wifi connection was flaky. The staff was kind enough to move me to a new room. However, the room has a limit on how many wifi devices you can connect - only 2. So in my case, I had 3 devices, I had to purchase an additional "high speed" internet connection - but even that was flaky - logging in and then logging out. The hotel did not charge me for this when I complained - so that was good. But money aside, as a business traveller - a good strong wifi connection is a MUST for any business hotel these days.

I liked the fact that the staff was genuinely trying their best to help. The food was ok.

Stayed in February 2024

Services especially room services were horrific. Room clearance needing followup and not done overnight. Checkin and Checkout taking time

Location and Amenities were good and value for money

Stayed in January 2024

Reception could be more posh and attractive There should be a safe in the room for the price you charge

Breakfast was reasonable Front staff were extremely helpful all 3 of them eg Prabhu

Stayed in October 2023

Nothing specific

Stayed in September 2023

The check in and check out times are too high. It shouldn't take 10 mins to just check out!

Stayed in August 2023

Property need good look from inside!! Specially Rooms need renovation!

Location!!

Stayed in August 2023

For the room without complimentary breakfast & water bottles, the price is too much.

The room was spacious enough, neat & clean.

Stayed in July 2023

Every thing is average. Lobby was under repair and the whole passage was under water

We have to call many times at the front desk even for small things. Gentle man at the front desk keeps on promising for the service boy and no result. Quality of food was not good. Room charges were too expensive for the quality of rooms

Stayed in May 2023

Room offered had to be changed as it was not the one I had booked. Even in the new room I needed a few things taken care of as they were disfunctional

Staff were good.

Stayed in February 2023

The staff were not friendly. very stubborn attitude on checkin in. I arrived with two big trolleys and a small trolley but nobody bothered to help me to take it to the my 7th floor room. The same happened when I checked out. Nobody bothered to help with the luggages. I saw that it’s the same with families checking out too. The family members were helping themselves. There was not a single smile from the staff members during my entire stay. For the price we pay we expect more courtesy and more help from the staff.

The location was good and easily accessible from the rest of the city. Rooms were clean.

Stayed in October 2022

Wash basin in toilet blocked. Staff in kitchen not versed with communicating menu available for room service

Friendly staff at reception...who even upgraded my room.

Stayed in April 2025

The hotel is not neat. Numerous cockroaches found running on the food.....while dinning for breakfast, so called complimentary breakfast......Food quality was bad. It's not worth the money.... No privacy even inside the room, as we couldn't lock the door from inside. House keeping staff entered the room while I was sleeping.... As there is no system to know whether the guest is inside the room or not.... I didn't find time to discuss these issues with the hotel management.....

Location

Stayed in February 2025

We were confirmed rooms of 258 sq ft but rooms given were much smaller...at 11 pm night we were made to wait for rooms and rooms given to us were far from each other .. front desk was not cooperative n unpleasent..

Stayed in February 2025

The Hotel represents itself as 4 star property but the room and specially the bathroom are poor grade, stinky and not even of 2 star quality. The Hotel doesn't justify the price they charge and it's only booked for location nearby Airport. Food spread is also limited and average taste. Staff doesn't care about Morning wake up cals.

Location

Stayed in January 2025

None

Good

Stayed in January 2025

Cleanliness

Stayed in January 2025

Availability of hotel cars at a more reasonable price

Good location. Helpful staff. Except for the leaking air conditioners in the lobby, the rest were good. We had a comfortable stay.

Stayed in December 2024

They should keep staff who are human beings !

No food Worst experience from the reception staff Most arrogant staff in the World In fact one other guy was holding on to the throat of a receptionist when I landed -such is the behaviour they give

Stayed in November 2024