Reviews of Itsy Hotels Red Lotus Heritage, Promenade Beach This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
No. 48 to 58, Nehru Street, Pondicherry, Heritage Town, 605001 Pondicherry, India
#73 of 171 hotels in Pondicherry
Guests' ChoiceReview Score
Based on 282 hotel reviews
7.3Score breakdown
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Cleanliness
8.1
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Comfort
7.8
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Location
8.4
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Facilities
7.6
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Staff
8.3
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Value for money
7.5
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Free Wifi
8.1
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Reviewed: April 2, 2025
Chikoti
India1 review8.0Very Good- • Leisure trip
- • Travelers with friends
- • Deluxe Room
- • Stayed 2 nights
- • Submitted from a mobile device
I had great experience and the rooms are neat.
Stayed in March 2025
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Reviewed: February 28, 2025
Ryanbeifus
South Africa7 Reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 1 night
- • Submitted from a mobile device
Rooms over looking main road, not acoustic sealed, so traffic noise is there, good value if you get it on special for under rs2k, heart of heritage town great location both for shopping and walking to white town. Bathroom had black mould. Breakfast was good.
Stayed in February 2025
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Reviewed: February 6, 2025
Pavan
India1 review7.0“It was a decent stay”- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 2 nights
- • Submitted from a mobile device
Complimentary breakfast and service could have been better.
Excellent location.
Stayed in February 2025
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Reviewed: January 22, 2025
Kevin
Ireland22 Reviews3 helpful votes8.0“Great hotel”- • Leisure trip
- • Solo traveler
- • Deluxe Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
All perfect
Stayed in January 2025
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Reviewed: January 21, 2025
Satyapriya
India1 review8.0“Good stay in a good location.”- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 3 nights
- • Submitted from a mobile device
More wardrobe should be there.
North Indian dishes. With non veg items should be there
Stayed in January 2025
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Reviewed: January 18, 2025
Amrita
India17 Reviews2 helpful votes6.0“Okay if you don’t have better options”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 1 night
- • Submitted from a mobile device
Since the property is in the middle of a market area, it’s very noisy and not recommended for a peaceful stay. The commode flush was leaky.
Not vey far from beach
Stayed in January 2025
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Reviewed: January 14, 2025
Alok
India1 review6.0Pleasant- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 3 nights
- • Submitted from a mobile device
The fact that there is no lift facility has not at all been clearly mentioned and highlighted. Room rates are high but we got the same breakfast everyday for 3 days
Rooms were good
Stayed in January 2025
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Reviewed: January 3, 2025
Ravindra
India2 Reviews7.0“Average”- • Leisure trip
- • Group
- • Deluxe Room
- • Stayed 1 night
- • Submitted from a mobile device
No restaurant is very big issue.just for tea we need to go out side. Stairs case or small stpes to go second floor
Location is very good near to all attraction
Stayed in January 2025
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Reviewed: December 30, 2024
Abhinav
India19 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 1 night
Only issue was fining a Car parking but somehow it was managed as after 9 PM you get several parking spots right in front of hotel.
It is located in the market Area! One can go for a lot of shopping! Rooms are spacious and neatly maintained. Breakfast was very nice and it is served in a roof top setting :)
Stayed in December 2024
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Reviewed: December 25, 2024
Venket
India6 Reviews1 helpful vote8.0“Good stay but breakfast needs lots of improvement”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 2 nights
- • Submitted from a mobile device
They provide very basic breakfast option, upon asking for an extra egg( which is 6rupees) you will be straight denied on your face, Before booking just confirm with the property if they can remove breakfast option from your package and reduce the cost, by that way you will have better option to eat in breakfast
The property is in main area so everything is walkable from the property, rooms are big with very nicely functioning AC, staff were friendly
Stayed in December 2024
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Reviewed: December 10, 2024
Kamal
India1 review7.0“Comfortable”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 2 nights
- • Submitted from a mobile device
No restaurant in the hotel
Good location
Stayed in December 2024
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Reviewed: November 22, 2024
Grizzy
India4 Reviews1 helpful vote7.0“Budget hotel.”- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 4 nights
We didnt have the breakfast, so cant comment on it. was not happy with the approach area of the hotel. The hotel reception was a small corner room on the 1st floor and the stairway was very narrow. We stayed for 4 nights in a room on the 2nd floor, but there was no room cleaning service. Also saw a lot of lizards in the narrow staircase. Throughout the stay, saw only 1 person at the reception, so I'm assuming there was no other staff.
The location of the hotel was fine. The staff member was polite. There was wifi in every room which was a plus point.
Stayed in November 2024
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Reviewed: November 18, 2024
Sharmishtha
India3 Reviews1 helpful vote8.0“We had a very comfortable stay. The staff was helpful. Loved the podi dosa and masala tea (other options were also very”- • Leisure trip
- • Group
- • Deluxe Room
- • Stayed 1 night
- • Submitted from a mobile device
Slightly different ambience surrounding hotel than the photos uploaded.
Very spacious rooms, professional and helpful staff. Well maintained rooms. Excellent wifi. Amazing breakfast. Prime location - everything was within walking distance.
Stayed in November 2024
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Reviewed: October 21, 2024
Nandhini
India1 review8.0“A safe and comfortable stay for the right price.”- • Leisure trip
- • Group
- • Deluxe Room
- • Stayed 1 night
The bathroom sometimes smelled bad but it was tolerable(they gave air fresheners). The hotel is located on the first floor and there are no lifts. It was a bit of a pain to carry the luggage over the stairs.
The room was clean and spacious with huge bed and couch. My room had about three door locks which was a bit annoying but other than that it was good. The hotel is located near a populated road but there are some hotels nearby which was very convenient. The breakfast consisted of South Indian cuisine and they even made hot Dosas for us.
Stayed in September 2024
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Reviewed: October 11, 2024
Subrata
India2 Reviews8.0“Decent value for money with all basic amenities”- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 3 nights
- • Submitted from a mobile device
Since there are no lifts it maybe difficult for elderly citizens. Also the stairs are narrow and steps are steep.
The staff and cleanliness. Everything as mentioned.
Stayed in October 2024
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Reviewed: September 18, 2024
Senthil
India8 Reviews8.0Very Good- • Family with young children
- • Deluxe Room
- • Stayed 1 night
- • Submitted from a mobile device
Complimentary Breakfast had very limited options
The location was in the heart of the town and rooms were spacious
Stayed in September 2024
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Reviewed: September 2, 2024
Sonu
India11 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 2 nights
- • Submitted from a mobile device
Lack of ventilation or natural light. Bathroom ventilation was negligible.
Limited staff was supportive and attentive.
Stayed in September 2024
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Reviewed: July 11, 2024
Ashwin
India2 Reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 2 nights
- • Submitted from a mobile device
The location and the fact that there isn't an operational kitchen at the property.
Stayed in July 2024
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Reviewed: June 25, 2024
Akshatha
India21 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 1 night
- • Submitted from a mobile device
The water heater was not working.
Well located.
Stayed in June 2024
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Reviewed: June 14, 2024
Moorthy
India31 Reviews2 helpful votes8.0“This was our second time stay with family and we had good time”- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 1 night
- • Submitted from a mobile device
Nil
Excellent support from staffs Fantastic location Good food
Stayed in June 2024
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Reviewed: May 27, 2024
Karthika
India1 review6.0Pleasant- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 1 night
- • Submitted from a mobile device
Price was bit high for the family room charged
Parking is not there, so it is difficult for car traveller
Stayed in May 2024
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Reviewed: May 25, 2024
Anik
India19 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 1 night
- • Submitted from a mobile device
Toiletries should be more
Stayed in May 2024
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Reviewed: May 24, 2024
Shubham
India1 review6.0“Very spacious rooms but very basic rooms don't expect fancy! Staff was great and breakfast was nice!”- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 2 nights
- • Submitted from a mobile device
Mostly clean but the pillows were dirty and also there was a constant smell of cigarette smoke in the room. The rooms were very basic, I expected a little more quality at this price point!
Very spacious and it's right in the city centre, rock beach is at a walkable distance. The staff were very helpful and sweet. The breakfast was amazing!
Stayed in May 2024
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Reviewed: May 18, 2024
Mohammed
India6 Reviews2 helpful votes7.0“As we enjoyed staying here as it is looking like heritage building”- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 1 night
- • Submitted from a mobile device
Hotel is very clean & very friendly staff Break fast was good but limited varieties best is nearest to beach & shopping area
Stayed in May 2024
