Behaviour of restaurant staff. I waited for 10 mins in restaurant for Menu card. They did not provide. When I asked should I go outside for food, they replied yes you can. Also there was no towel in the room initially

Location was good. Room was clean

Stayed in December 2023

Bathroom should be sanitize

Food and Home service type

Stayed in November 2023

The service the people the food the place everything!!

Extremely unprofessional people, the receptionist who was attending to us was extremely rude and disrespectful. The rooms were small and very very very unhygienic and dirty. The bed sheets were dirty and the food was bad.

Stayed in October 2023

Room was very small & breakfast was so poor.

Stayed in August 2023

I asked for some help, they had resources but did not helped

The reception staff is not much supportive

Stayed in August 2023

The night staff in reception are not friendly & other staff need more training.

I like everything at this price. I recommend it to everyone, small room but enough for a solo. Comfortable bed & very clean room.

Stayed in July 2023

Very small room. It is way smaller than it appears in pictures

Stayed in May 2023

1. Cleanliness 2.Resturant service 3. Sufficient front space available for morning/evening walking

Hotel is located near trunk road & is easily approachable from all sides. No traffic congestion and excellent environment.

Stayed in June 2023

In my room intercom was not working, huge garbage left in front of my room, in website it was mentioned electric kettle in room, but it was not for standard and deluxe room as informed by dest executive, morning tea is available from 7.30 AM, room size of deluxe room is too small, so for overnight stay is ok but not good for long stay, in deluxe room double occupancy one towel can not be justified. Any way over all experiences is average. Only best thing is parking facilities and location.

Stayed in June 2023

Room size - Small and not value for money. Breakfast extremely slow

Staff were helpful

Stayed in May 2023

Didn't like anything. Waste of time,and regret about our choice of stay even though it was for one day. Totally a bad experience.

Nothing actually. No water was provided in the room. Booking once confirmed after taking 50%advance was cancelled on their own accord. After frustrating 30 mins calls to different people in the property they admitted their mistake by their financial department and reinstated our booking. The start was thus very bad. Kettle requested a d also part of facilities was not provided despite requesting them due to my ill health. Breakfast was in edible and total waste. There is nothing pleasent about our stay in this premises and would never recommend it to anyone.

Stayed in April 2023

no

great value for money

Stayed in April 2023

Excellent service by staff. Mr Chakarborty the hotel manager drove upto the station with our luggage a full 10 kms that we had forgotten.

Stayed in March 2023

ROOMS ARE NOT VALUE FOR MONEY. THE FACILITIES & RATES DO NOT MATCH

NOTHING. THE RESTAURANT, ROOM SERVICE WAS POOR

Stayed in March 2023

The staff were fantastic and kind. Room service excellent. Check out fast and front desk smart and perfect. Love this hotel.

Stayed in January 2023

Na.

Stayed in March 2023

Inexperienced, Unprofessional, Unaranged hotel ambiance. Even No complementary mineral waters provided, instead tap water filled in old glass bottles filled, with paper label markings one upon the other, Very unhygienic. Food overpriced. . Food quality was Pathetic. NO BUFFET BREAKFAST. INSTEAD LIMITED CHOICE OF BREAD/OMLET ETC. Quality is Substandard

Location

Stayed in January 2023

In spite of informing my arrival earlier by 1 hr, room was not provided to us, this we had to go to some other hotel.

Stayed in January 2023

Had to leave for kolkata early in the morning at around 5am but the parking lights were switched off and i hurt myself in my left foot and right thumb mistaking a platform were my bullet was parked. My right thumb turned blue in a minute.

Everything from stay to room, services, and people giving the services were just exceptional and spot on. Food was just marvelous.

Stayed in December 2022

This review is hidden because it doesn't meet our guidelines.

As far as budget hotels go, this is a good one. The room was small but hey, for the price I paid it was a good deal. Comfortable bed, clean bedding, super silent aircon, working hot water, tea and coffee, fast internet and very helpful staff.

Stayed in October 2022

The room size was too small to maneuver inside, it did not accept international credit cards for payment, breakfast was very poor and they took around 40 min to serve the bread and butter with omelet. they had choices of breakfast menu which are very poor. the restaurant staffs were new and untrained. room glasses (window) were not tinted. we have ordered foods (take away) which they could not pack properly. the foods were too much oily and spicy. Only one cook was available to serve. the hot water pot was not cleaned.

The officials, staff were very cordial to meet the expectations. Location of the hotel was good. clean rooms, beds, toilets. Good AC and hot water connection.

Stayed in October 2022

Breakfast should be rich as it is the start of the day.Beds are of spring mattress which is very uncomfortable. Bathroom and cleaning are perfect, location is also good but however it is costlier may be due to Durgapuja festival.

Breakfast was not so good , only 2 items available among many as per the menu.

Stayed in October 2022

When I arrived i informed that I was in a hurry to attend a meeting and was already late for the same. Told him that we will do the formalities once I come back till then they can keep my I'd proof. But they didn't understand this simple thing.. kept on doing all the formalities. Really pathetic I felt as a guest. Rooms were really very small. Even for a single person and I booked the room for two people. Door camera was broken and they kept tissue papers inside it . No maintenance at the property.

They kept our luggages after checkout as I requested.

Stayed in September 2022