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  5. Reviews of Treebo Royal Palace, New Delhi

Reviews of Treebo Royal Palace, New Delhi This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Ground and First Floor, 44 Hasonpur, Hasanpur Flyover, Hasanpur Nangla, East Delhi, Patparganj, 110092 New Delhi, India

#869 of 1,269 hotels in New Delhi

Guests' Choice

Review Score

Based on 36 hotel reviews

6.0

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.7

  • Location

    7.2

  • Facilities

    6.3

  • Staff

    7.3

  • Value for money

    6.5

  • Free Wifi

    6.3

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Showing 1 - 25

  • Reviewed: December 10, 2024

    6.0
    all ok
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms amenities

    very gud

    Stayed in December 2024

  • Reviewed: December 2, 2024

    5.0
    Friendly manager
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    The bathroom was leaking from the floor above, onto the electrics of the hot water geyser. The hotel was two floors up with no working lift

    The manager was helpful and efficient.

    Stayed in November 2024

  • Reviewed: January 12, 2025

    1.0
    A very bad experience.
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    This is not a hotel to stay . This is a wedding venue. Lot of noise. You couldn't sleep.

    Nothing

    Stayed in December 2024

  • Reviewed: December 20, 2024

    1.0
    Don't stay here if you are expecting a comfortable stay.
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Hotel is quite old and washroom amenities are dirty and old. Bed haven't changed even though I asked them. No sign for reception as it was on second floor. They have banquet hall, which is so noisy while sleeping with their party guests. 250 is mentioned for room service, which is not friendly with any of our requirements. Breakfast options are just simple. Oily and unhygienic.

    Location of this hotel is just around the corner of most popular destinations.

    Stayed in December 2024

  • Reviewed: December 20, 2024

    1.0
    Really bad experience!
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights

    - The issue starts with the team at the Treebo call center who tend to be very mechanical in their response, before they can find solutions to questions they respond with No! - On the main day when I am attending the event the water supply was disconnected due to a tank break and it took multiple hours during crucial morning day time to rectify it when all guests in the accommodation were repeatedly told it will be fixed in 30 mins. Apparently it was our problem that we were not prepared for this unforeseen event and not the management's foreseeable preventive maintenance that was not done by the property. - It was a given that I asked for the hotel's management for compensation for this as it was totally not acceptable. The hotel staff provided 4 bottles of water to freshen up in the mean time. - When I spoke with the owner from the accommodation, I was told no compensation as I have taken the service already by being in the room and that if I had left by 11-12 noon they would consider compensating me. When I asked them in their language to explain how they plan to compensate on the "service" not provided with the water outage which I have paid for there was no answer. - Tried explaining this to the Treebo support team (can be only contacted on whatsapp) mechanical like they are, they kept replying to give them a contact number to contact on and their service policy of 30 mins to provide feedback is still pending its been over a week. I told them what number to contact me on, time and date but no one has contacted me and basically they just made money from a customer. - When the water connection was restored it was such a mess attached pictures for your reference, should I be paying for such an experiences? I will let people who read this review decide.

    Nothing! The only one courtesy in the hotel booking which took please was slight early arrival was granted by the hotel staff to me.

    Stayed in December 2024

  • Reviewed: December 12, 2024

    1.0
    Very Poor
    • Business trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    staff behaviour, very bad room, non co operative staff, very bad breakfast,

    terrible room hygiene, staff, no water in toilet tap,

    Stayed in December 2024

  • Reviewed: November 25, 2024

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room had no ventilation.The toilet was leaking and was dirty.Geyser didn't work.AC was not working

    Nothing

    Stayed in November 2024

  • Reviewed: November 24, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Stayed in October 2024

  • Reviewed: November 4, 2024

    1.0
    Very Poor
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    i called them 3-4 times for water still they didn't provide it . then i did blinkit just for water

    Nothing . the room was smelly and i called the help many times.

    Stayed in November 2024

  • Reviewed: October 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    All is good, the location is good,but the property is not good

    Stayed in October 2024

  • Reviewed: October 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    Breakfast has limited options. May be Bread Toast and fruit juices can be added. Food is good. Very accomodative staff.

    Stayed in September 2024

  • Reviewed: October 4, 2024

    9.0
    Overall gud
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Just room dining was not upto the mark

    Gud property as per budget and also staff is helpful

    Stayed in September 2024

  • Reviewed: September 17, 2024

    2.0
    Not worthy
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location, continuous noise outside room, bathroom was not clean, bedsheets were not clean.

    Spacious room, nothing else

    Stayed in September 2024

  • Reviewed: September 13, 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    However their service was very poor. Ask for anything and it takes them an hour. Washroom requires major cleaning. TV remote was not working. Took them a long time to replace it. Asked them to refill the tea rations, that too took an hour. Gave them the room keys at 11:00 am, but the room was not cleaned even after 3 hours. It seems that the pics on your app were taken during inauguration of the hotel. The present state is something else.

    Staff was friendly and polite.

    Stayed in September 2024

  • Reviewed: September 8, 2024

    9.0
    It was awesome
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Breakfast is good, staff behaviour is very good.

    Stayed in September 2024

  • Reviewed: August 18, 2024

    1.0
    Not use
    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very bad experience

    Sorry to I am not stay in this property very bad smell new painting in the room

    Stayed in August 2024

  • Reviewed: July 25, 2024

    8.0
    Good stay
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great hotel with great staff and rooms are also very good.

    Stayed in July 2024

  • Reviewed: July 24, 2024

    9.0
    Decntay stay
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The AC remote was missing, so I called the manager, and then the remote was found

    Absolutely fantastic hotel! Spotlessly clean rooms, excellent amenities, and incredibly friendly staff. The central location made everything easily accessible. Highly recommend!

    Stayed in July 2024

  • Reviewed: July 23, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Towels were not clean, later we got it changed.

    Exceptional stay! Impeccably clean rooms, top-notch amenities, and outstanding staff service. The location was perfect for exploring the city. Highly recommended!

    Stayed in July 2024

  • Reviewed: July 23, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was well-equipped with modern amenities. There was a large flat-screen TV with a variety of channels, a mini-fridge stocked with refreshments, and a coffee maker with complimentary coffee and tea. The free Wi-Fi was fast and reliable. The bathroom was spacious and featured a luxurious rain showerhead. The hotel provided high-quality toiletries, and there were plenty of fresh towels. The lighting in the bathroom was excellent, and there was ample counter space for toiletries.

    The room was well-equipped with modern amenities. There was a large flat-screen TV with a variety of channels, a mini-fridge stocked with refreshments, and a coffee maker with complimentary coffee and tea. The free Wi-Fi was fast and reliable. The bathroom was spacious and featured a luxurious rain showerhead. The hotel provided high-quality toiletries, and there were plenty of fresh towels. The lighting in the bathroom was excellent, and there was ample counter space for toiletries.

    Stayed in July 2024

  • Reviewed: November 25, 2024

    5.0
    Fair
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: November 17, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: October 8, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2024

  • Reviewed: February 23, 2025

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2025

Showing 1 - 25

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