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  5. Reviews of Umaid Mahal - A Heritage Style Boutique Hotel

Reviews of Umaid Mahal - A Heritage Style Boutique Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

C-20 B-2 Behari marg off Jaisingh Highway Bani Park, Bani Park, 302016 Jaipur, India

#83 of 502 hotels in Jaipur

Guests' Choice

Review Score

Based on 1052 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    8.5

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    8.6

  • Free Wifi

    9.1

Verified guest reviews from real Bookers

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Showing 226 - 250

  • Reviewed: October 23, 2023

    9.0
    A really authentic Jaipur experience, in a wonderful hotel….
    • Leisure trip
    • Solo traveler
    • Royal Deluxe with Free Pick up on Arrival only from Train or Bus station
    • Stayed 5 nights

    Nothing of real significance, but as I have worked as housekeeping in hotels in London( 5 years)…I will share my experience.. …the bathroom glass window still has the sales writing on it …the bathroom does not have a soap dish …the space between the bed and the desk it too narrow …there are marks on the wall around a few paintings …there is some mold on the right hand side of the bed..in the corner …no instructions for the use of the TV..

    The breakfast was yummy and the reception staff, especially Mahal , were very helpful…your Greeter in the Carpark, deserves kudos, as he was hospitable the moment you arrived at the hotel via vehicle…

    Stayed in October 2023

  • Reviewed: October 14, 2023

    10
    Royal
    • Leisure trip
    • Family with young children
    • Royal Deluxe with Free Pick up on Arrival only from Train or Bus station
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Royal

    Stayed in October 2023

  • Reviewed: October 10, 2023

    8.0
    Beautiful hotel, great evening meals and easy to take tuk tuks to see the sights
    • Leisure trip
    • Family with young children
    • Royal Deluxe with Free Pick up on Arrival only from Train or Bus station
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast was poor quality and the hotel is quite far from any restaurants

    The hotel is beautiful and the rooms are spacious and comfortable.

    Stayed in October 2023

  • Reviewed: October 5, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Royal Deluxe with Free Pick up on Arrival only from Train or Bus station
    • Stayed 1 night
    • Submitted from a mobile device

    Everything room, food all are very Good

    Stayed in October 2023

  • Reviewed: October 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Royal Deluxe with Free Pick up on Arrival only from Train or Bus station
    • Stayed 1 night
    • Submitted from a mobile device

    Quite expensive

    Location was good. Clean and well decorated room and nice bathroom..

    Stayed in September 2023

  • Reviewed: September 27, 2023

    10
    Great place to stay
    • Leisure trip
    • Family with young children
    • Royal Deluxe with Free Pick up on Arrival only from Train or Bus station
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Ambience

    Stayed in August 2023

  • Reviewed: September 17, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Royal Deluxe with Free Pick up on Arrival only from Train or Bus station
    • Stayed 3 nights
    • Submitted from a mobile device

    Warm welcome....

    Stayed in August 2023

  • Reviewed: September 15, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Royal Deluxe with Free Pick up on Arrival only from Train or Bus station
    • Stayed 3 nights
    • Submitted from a mobile device

    Bed sheet smell and a big religious deity in same floor

    The look of the hotel inside

    Stayed in September 2023

  • Reviewed: September 8, 2023

    7.0
    Fantastic facilities, staff could be more organized and interested helping their guest
    • Leisure trip
    • Couple
    • Royal Deluxe with Free Pick up on Arrival only from Train or Bus station
    • Stayed 3 nights

    Reception staff were not well prepared or interested to help you organize the trip. For standard requests such as transport around Jaipur, we were suppose to wait for their "travel manager" or something like that to arrange it. At the end the driver took to the places we asked for, however one of the places we went was the Elephant village, which was a fantastic place, however we were overpriced and kind of ripped off as two tourists coming from far away, so it would be better to protect your guests and give them some insights before falling for some typical tourist scams. At the end we almost got late for our train to Agra, because the staff couldn't find us taxi or tuktuk for 15 mins, which is kind of ridiculous not be able to find a transportation in a city like Jaipur

    Facilities were great, if I was rating them alone it would be 10

    Stayed in August 2023

  • Reviewed: September 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Royal Deluxe with Free Pick up on Arrival only from Train or Bus station
    • Stayed 2 nights
    • Submitted from a mobile device

    The ambience , and services

    Stayed in August 2023

  • Reviewed: August 31, 2023

    9.0
    A most enjoyable stay- friendly, helpful staff
    • Leisure trip
    • Family with young children
    • Royal Deluxe with Free Pick up on Arrival only from Train or Bus station
    • Stayed 2 nights

    View from the room

    Decor, of the Hotel. Breakfast,, restaurant were excellent

    Stayed in August 2023

  • Reviewed: August 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Royal Deluxe with Free Pick up on Arrival only from Train or Bus station
    • Stayed 3 nights
    • Submitted from a mobile device

    Ac remote was not working and there was water leakage in the washroom

    Staff was very helpful and kind. Location was also pretty good. Most importantly breakfast was good and had good variety.

    Stayed in August 2023

  • Reviewed: August 29, 2023

    9.0
    Try once & Witness a happy stay @ UMAID MAHAL...
    • Leisure trip
    • Couple
    • Royal Deluxe with Free Pick up on Arrival only from Train or Bus station
    • Stayed 4 nights

    Though we booked cab ( from Airport to Hotel ) one day b4 our trip, Umaid Mahal travel desk head ( Mr. Bhatia ) failed to arrange pick up cab @ Airport....then we managed to reach Hotel through Airport CAB. Recommending travelers to pick cab from Airport upon your arrival. It'd be a great support ( particularly to foreign nationals) & sign of professionalism , if Hotel Management offer FREE PICK UP & DROP services from Airport to Hotel...

    We had a wonderful stay ( 4 nights/ 5 days ) @ Umaid Mahal & got friendly service support by their staff.... Location is very calm as it's in Bani Park residential zone, we believe. All prime tourist places can be reached easily from here, as we got Auto, Cab/Taxi @ any time, whenever we came out. Dr. Shah Clinic & Dr. Lal Path Lab are very close-by/ walking distance only, if/when we need medical support. Apart from Hotel Menu, we tasted South Indian food (IDLI/ DOSA) @ Collectorate Circle, which is just few minutes walking distance from Hotel.... In a nutshell, we had a memorable stay here. Thanks to all staff @ UMAID MAHAL.....

    Stayed in August 2023

  • Reviewed: August 28, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Royal Deluxe with Free Pick up on Arrival only from Train or Bus station
    • Stayed 2 nights
    • Submitted from a mobile device

    Beautiful place and amazing service!

    Stayed in August 2023

  • Reviewed: August 27, 2023

    9.0
    Beautiful place to be at
    • Leisure trip
    • Family with young children
    • Royal Deluxe with Free Pick up on Arrival only from Train or Bus station
    • Stayed 1 night
    • Submitted from a mobile device

    The wifi connectivity could be better and the pool timings should be extended .

    The staff the interior and the location was fabulous.

    Stayed in August 2023

  • Reviewed: August 26, 2023

    8.0
    We had a good stay
    • Leisure trip
    • Family with young children
    • Royal Deluxe with Free Pick up on Arrival only from Train or Bus station
    • Stayed 2 nights
    • Submitted from a mobile device

    Small but good

    Spacious room

    Stayed in June 2023

  • Reviewed: August 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Royal Deluxe with Free Pick up on Arrival only from Train or Bus station
    • Stayed 1 night

    Nie food, local & authentic

    Stayed in August 2023

  • Reviewed: August 21, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Royal Deluxe with Free Pick up on Arrival only from Train or Bus station
    • Stayed 2 nights
    • Submitted from a mobile device

    Food options in the early morning. Nothing was open.

    Separate rooms on the 5th floor for my family alone gave privacy.

    Stayed in August 2023

  • Reviewed: August 20, 2023

    8.0
    Room and hotel interior is good!
    • Leisure trip
    • Family with young children
    • Royal Deluxe with Free Pick up on Arrival only from Train or Bus station
    • Stayed 2 nights
    • Submitted from a mobile device

    Cleanliness is not good Breakfast spread is poor Lift is old and not well maintained Staff is not professional, grooming inadequate

    Room is specious Interior is heritage style Location

    Stayed in August 2023

  • Reviewed: August 19, 2023

    8.0
    A decent and comfortable place to stay.
    • Leisure trip
    • Family with young children
    • Royal Deluxe with Free Pick up on Arrival only from Train or Bus station
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast buffet.

    We liked the staff and the hotel. The food at breakfast could have been better. The dinner offerings were tasty.

    Stayed in August 2023

  • Reviewed: August 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Royal Deluxe with Free Pick up on Arrival only from Train or Bus station
    • Stayed 2 nights
    • Submitted from a mobile device

    Good Place to sleep in Jaipur. Nice and delicious toproof restaurant with dancer in the evening. 15 /minutes by tuk tuk to the old city.

    Stayed in August 2023

  • Reviewed: August 14, 2023

    10
    Enjoyed our stay
    • Leisure trip
    • Family with young children
    • Royal Deluxe with Free Pick up on Arrival only from Train or Bus station
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel was clean and the room was spacious.

    Stayed in August 2023

  • Reviewed: August 11, 2023

    9.0
    excellent
    • Business trip
    • Family with young children
    • Royal Deluxe with Free Pick up on Arrival only from Train or Bus station
    • Stayed 3 nights

    Since train was in the evening, I had asked for extension till 5. which was not given inspite of rooms being vacant. 3- to 4 hours extension can be given on this payment. There is no facility on internet to pay for half day.

    Everything from breakfast to dinner. The staff was excellent

    Stayed in August 2023

  • Reviewed: August 6, 2023

    9.0
    High quality hotel and great location
    • Leisure trip
    • Family with young children
    • Royal Deluxe with Free Pick up on Arrival only from Train or Bus station
    • Stayed 2 nights
    • Submitted from a mobile device

    No lid on waste bin in toilet

    Quiet location but good for visiting tourist sites. Very nice and interesting decor. Pool was refreshing, small but great for cooling off. Evening entertainment with traditional Rajasthan music and dancing was enjoyable. Restaurant meals were tasty and reasonably priced.

    Stayed in August 2023

  • Reviewed: August 1, 2023

    9.0
    Great value for money and did not disappoint in anyway.
    • Leisure trip
    • Family with young children
    • Royal Deluxe with Free Pick up on Arrival only from Train or Bus station
    • Stayed 2 nights
    • Submitted from a mobile device

    The Sky Box didn’t work but we never told the hotel as we didn’t come to watch tv

    Superb setup. Good welcome from all the staff. Super clean throughout - to a high standard not just the main parts. Stayed in a family room (4 of us) children aged 7 and 14 loved it. Plenty of room and the youngest loved sleeping in the window sofa bed. Water pressure in the room was the best I’ve seen at any hotel (including Dubai). Staff were attentive without being overbearing. Made us feel very welcome and comfortable. Small pool but perfect size for our kids - the us was a bonus.

    Stayed in July 2023

Showing 226 - 250

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