We are the only visitor on that day. After 7 pm no reception people. We are lonely and security. No proper lighting. No proper approach road from main road Went out for evening dinner for nearby restaurants and took help of restaurant people to reach resort due no proper lighting and approach road. Missed the night sleep in view of only visitor in the property

Very big property

Stayed in March 2023

Cleanliness and Payment Modes for transaction

Space

Stayed in November 2022

Property is not maintained and very dirty

Stayed in August 2024

Cleaniness

Location

Stayed in July 2024

zero maintenance in the property. Everything was broken

Nothing

Stayed in December 2023

The property was completely haunted. It was a residential complex in which resort was located. First of all the area was not at all maintained there was not proper lighting in corridor and even room was not having proper lighting and the images at this site are completely different from what actually was there. The bed was covered with hairs and we got to know over there that Wi-Fi is only at reception in rooms you wont be getting any kind of Wi-Fi so after seeing all this situation we decided not to check-in at resort.

Stayed in December 2023

The duty manager went out of the way to help and assist in a good check-in and check-out experience, which is very important for a business traveller. Other facilities are good.

Stayed in August 2023

We really enjoy it’s up to the mark. Everything is Really very good staff is also very good cleanness food everything everything is very good. Hundred out of hundred marks👌👌👌 It’s awesome

Stayed in August 2023

The rooms were immaculately clean, well-appointed, and featured modern amenities that ensured a comfortable and convenient stay. The bed was incredibly comfortable, providing a restful night's sleep. The attention to detail was evident throughout the hotel, from the elegant furnishings to the thoughtful touches in the room.

Stayed in August 2023

Fog resort, the resort has it own identification this is well know for fog near to kasara ghar food is too good

Stayed in July 2023

no network

location is mesmerising it is like a fog resort all the room were clean and tidy

Stayed in July 2023

Horribly rude desk staff, filthy rooms, disgusting stained bedsheets, slow(no) service,months old rat droppings in the cupboard(not surprising to the staff), water ran away in the bathroom that they took time to fix. Please note this is over just one day. Very poorly managed and guests have to spend hours in the lobby because of gross overbooking. Malpractices such as payment in cash only, otherwise extra 18%(why?). No cards. The hotel only runs because of the premises and on weekends.

Only the premises on which the group of hotels, one of which is Vivaant is good. Note that all the amneties shown(pool, sports etc) are common and not exclusive to Vivaant.

Stayed in July 2023

1.Not accepting card or UPI 2.more than 1 hr taken by the staff to allocate the room even we are booked online. 3.Room was not cleaned . 4.Room service worse . 5.nothing more than a room in this resort . 6.we have wait 1 hr & observed that regular complaint are receiving but solution was absent . 7.No bill given by hotel. 8.No water in room.

Nothing

Stayed in July 2023

I did not stay in vivaant as the rooms were pathetic and smelly

Stayed in June 2023

Rooms were shabby, bed sheets and linens were used , not changed and cleaned, no tea/ coffee maker in the room, there is no restaurant in the resort although photo shows there is a restaurant, Overall a very very bad experience. Never propose this resort to anyone. The charges are exorbitant and the resort have not provided any bill or receipt. Booking.com name is spoilt since you are promoting such horrible resorts and charging exorbitant.

Nothing

Stayed in January 2023

Close to national highway to reach

Stayed in November 2022

No maintenance, cleanliness,poor facilities,bad experience..How booking.com recommend this property with good reviews? Lost faith in booking.com

Stayed in September 2022

Rooms: Door locks were not there for bathroom. Main door lock was not working properly from inside. You need to use tricks to open the door from inside.. Chairs was not available in flat... Which can be manageble but it would be better if they provide the chairs. Indoor Games.. There was snooker Table, TT table, 3 carrom, but any of them was not in proper working condition.. Snooker table... Carpet of snooker table was in very bad condition..sticks were broken... N we didn't find cue ball at all in the gaming premises... TT: TT ball was missing... And net was in bad condition. Carrom: We were not able to find striker for carrom and no powder was available...

Place is very well located in Igatpuri. Rooms are fine... Staff are friendly

Stayed in July 2022

the rooms are not maintained and clean , there were no drinking water or tv channel options. no cupboard with proper utilities , the charge was of a 3 star hotel but facility and service was not of even 1 star hotel

booking change

Stayed in June 2022

A great stay surrounded by Nature Food was Fabulous. Must Recommeded to everyone

Stayed in November 2022

There are no comments available for this review

Stayed in January 2023

There are no comments available for this review

Stayed in July 2024

There are no comments available for this review

Stayed in December 2022

There are no comments available for this review

Stayed in July 2022